Hotels in Xiaoshan Airport/Hangzhou Convention and Exhibition Center, Hangzhou

Excellent service, the staff are very friendly, nice and helpful.The hotel is clean and the rooms are spacious. Very close to the metro 🚇 station, convenient shops around and private parking which is very cheap, next to free haha. Everything was on point for me. I will surely be back. I can recommend this 💯.

The lobby of this store is super big! There was no price increase during the Chinese New Year, and the products are good and cheap! The main thing is that the service is very enthusiastic ~ Xiao Xu and Xiao Yun at the front desk are very attentive. Seeing that we brought children, they took the initiative to send children's slippers and toothbrushes. Thumbs up, and Manager Chen is also very good and helped me a lot. The room is quite big, it is really convenient to go to the airport, and it is quite quiet, without the sound of planes flying around, hahahaha, and I also praise myself for being really good at choosing hotels! Recommended!

Very close to the airport, the room is clean and tidy, the price is affordable, the service attitude is very good, the breakfast is also OK, there is airport pick-up service, which is suitable for catching an early flight or arriving at the airport very late.

Free shuttle service to airport is superb. Love their arrangements for airport transfer, even in a situation where I had no China sim card. Breakfast is simple. Their check in system is fast. And their 小度小度 （xiaodu）can help you experience smart electronics appliances. You can call their customer service line from Trip.com.

I took two kids with me when I went out. As soon as I arrived at the hotel entrance, a lady came to help me with the luggage, freeing my hands so that I could carry the kids. I hurriedly booked a room in the morning and didn’t notice that I booked a room without windows. The lady at the front desk saw that I was with two kids and upgraded me to a room with windows without saying a word. It made me feel warm, haha. I usually don’t talk much, but maybe I was so touched that I became nagging. Like, collect, and recommend to my friends.

Location: The airport taxi is about 30 yuan, there is a subway to transfer, I will take a taxi directly, the traffic is quite convenient Facilities: The new store is opened, all of them are intelligent customer control, small to solve it, very suitable, like it Hygiene: Hygiene is very clean, it is estimated that the new store has something to do with it Environment: The surrounding area is not far from the Qiantang River, the environment is very good Service: The front desk service is very warm and proactive,

The room smells stinky ( most likely caused by smoking) the staff upgraded room free, and they offer free shuttle bus from and to AIRPORT

Nice hotel but twice the price of the Palace across and not any real difference. Room was ridiculously hot, even when set to 16degrees. And I booked it because it had a pool but it doesn’t open until 10am so no good for a morning swim (in an airport hotel…) I had a free spa voucher but that doesn’t open until 11.30. Breakfast is OK but nothing compared to the other Hyatt hotels in China (just spent a week at the one in Dongguan which I highly recommend). There was no selection of food apart from the basics - which is disappointing for a 25usd breakfast and staff, of which there really were plenty, really just stood around as they didn’t really have anything of interest to cook. All in all, a very disappointing stay.

This is a very cost-effective hotel, very cost-effective. The room was very clean, the front desk staff Xiaozhong Xiaoguo was warm and welcoming, and the friendly attitude was very good. The service was very good. Good location, convenient transportation, going to the subway station or going to Hangzhou Convention and Exhibition Center is very fast. The room is comfortable and hygienic, and it is cleaned carefully. The hotel's facilities are very good, the dryer and ironing machine in the laundry room are all available, very nice, order takeaway and robots are delivered. The surrounding environment is OK, and the sleep is quite quiet.

The front desk service is thoughtful, and the room is upgraded to a suite for free. The air conditioning is sufficient, the hot water is sufficient, it is close to the airport, and it is very quiet when the windows are closed. Free airport transportation is very considerate. I am very satisfied with this place when I am on a business trip. I will stay here again next time.