Atour  X  Hotel

Atour X Hotel Reviews

Atour X Hotel

Bofeng Creative Building, 1318 Changhe Road. Binjiang District, Hangzhou City, Binjiang District, Hangzhou, Zhejiang, ChinaSee Hotel Details
Atour  X  Hotel
Atour  X  HotelAtour  X  HotelAtour  X  Hotel
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1 night

Guest Reviews

9.5/10
Outstanding
2750 review
Verified reviews
Location9.5
Amenities9.4
Service9.6
Cleanliness9.5
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All reviews(2750)
Positive reviews(2705)
Reviews with photos/video(195)
Delicious breakfast(528)
Easy to get around(381)
Friendly front desk staff(346)
Convenient parking(310)
Close to metro(154)
Good sound insulation(114)
Good air conditioning(103)
Great air circulation(38)
Negative reviews(45)
Guest User
Executive 2-bed Room
Stayed in Sep 2024
Travel with friends
2 review
6.5/10
Posted on Oct 7, 2024
The room was very smelly specially around the bed . we went to another hotel the next day , the hair dryer wasn’t working . Their customer service was good breakfast was also good . The location is close to many good places .
Response from Property: 真的很抱歉沒有得到您的滿意,朵兒很重視您的寶貴意見。我們會不斷的改進希望您不要對我們灰心。期待您的下次入住,能給您帶來滿意的一次體驗
Kurwhan
Superior Double Bed Room (Mini Fridge + Slow Rebound Memory Pillow)
Stayed in Aug 2024
Solo travelers
34 review
9.0/10
Great
Posted on Sep 15, 2024
The hotel is situated near very popular places ans easy to get around. A very cozy room
Response from Property: 沒能得到您的五分好評是朵兒的失責,若有下次我們願意以最真摯熱情的服務拿到滿分,期待您下次再次選擇我們~
Belinda Tang Yat Yen
Superior Double Bed Room (Mini Fridge + Slow Rebound Memory Pillow)
Stayed in Jan 2024
Business travelers
2 review
10.0/10
Outstanding
Posted on Feb 3, 2024
The service staff were polite and considerate in providing warm water and tea while waiting. Also very helpful as we had some issues with the app payment and helped us with booking a taxi
Response from Property: 哇哦,看到親的點評真的有被感動到,看來已經是朵兒的忠實粉啦,酒店周邊有(阿里)(網易)等大型公司,長河地鐵站B口距離酒店衹有一百米哦,出行非常方便,步行十幾分鍾可以到達龍湖天街,各種購物小吃一應俱全,首選朵兒,期待我們下次的相遇哦
Zouk
Executive Queen Room
Stayed in Jul 2024
Booked for others
10 review
8.0/10
Very Good
Posted on Oct 6, 2024
Clean and conveniently located.
Response from Property: 真的很抱歉沒有得到您的滿意,朵兒很重視您的寶貴意見。我們會不斷的改進希望您不要對我們灰心。期待您的下次入住,能給您帶來滿意的一次體驗
Richard Amankwa
Superior Double Bed Room (Mini Fridge + Slow Rebound Memory Pillow)
Stayed in Sep 2023
Business travelers
20 review
10.0/10
Outstanding
Posted on Oct 29, 2023
Overall, it was a good one. The construction on the side was quite noisy at night.
Response from Property: 哇哦,感謝親愛的您如此細緻的評價,朵兒感到好生欣喜,簡約而不簡單的風格,輕鬆而温暖的氛圍,希望您在每個城市都能體驗到我們亞朵獨一無二的文人温暖,祝您一切順利!
CHANGGI
Family Room
Stayed in Oct 2023
Family
13 review
7.5/10
Posted on Jan 13, 2024
Not bad
Response from Property: 沒能得到您的五分好評是朵兒的失責,若有下次我們願意以最真摯熱情的服務拿到滿分,期待您下次再次選擇我們~
Guest User
Superior Double Bed Room (Mini Fridge + Slow Rebound Memory Pillow)
Stayed in Jan 2024
Travel with friends
3 review
10.0/10
Outstanding
Posted on Feb 17, 2024
good!
Response from Property: 哇哦,看到親的點評真的有被感動到,看來已經是朵兒的忠實粉啦,酒店周邊有(阿里)(網易)等大型公司,長河地鐵站B口距離酒店衹有一百米哦,出行非常方便,步行十幾分鍾可以到達龍湖天街,各種購物小吃一應俱全,首選朵兒,期待我們下次的相遇哦
Guest User
Jimu Twin Room (Mini Fridge + Deep Sleep Memory Pillow Pro)
Stayed in Apr 2023
Business travelers
3 review
10.0/10
Outstanding
Posted on May 15, 2023
goodgood
Response from Property: 朵兒這廂有禮啦~出乎意料的驚喜衹為鍾愛亞朵的你呀。滿意衹是起點,驚喜和感動才是目標,朵兒會一直朝着目標前進噠~我們將一如既往為賓客提供熱心的服務和舒適温馨的環境,希望您與朵兒更多的温馨故事哦~
Guest User
Superior Double Bed Room (Mini Fridge + Slow Rebound Memory Pillow)
Stayed in Apr 2025
Travel with friends
3 review
10.0/10
Outstanding
Posted on May 24, 2025
Came to Dalian to watch Mayday concert and booked this Atour. It is four stops away from Olympic Sports Center and a few steps away from Changhe Station. It is very convenient. The quality of Atour is trustworthy and the laundry service is also great. Thank you to the cleaning lady and the front desk lady Qiao Yi.
Original TextTranslated by Google
Response from Property: Wow, thank you dear for such a detailed evaluation. Duoer feels so happy. The style is simple but not simplistic, and the atmosphere is relaxed and warm. I hope you can experience our unique literati warmth in every city. I wish you all the best!
Haimingweihai
Superior Double Bed Room (Mini Fridge + Slow Rebound Memory Pillow)
Stayed in Apr 2025
Travel with friends
40 review
10.0/10
Outstanding
Posted on May 23, 2025
Manager Yuyun serves this Yaduo hotel, which performs well in all dimensions and is worth recommending. Hygiene and cleanliness: The floor, bedding, and bathroom of the guest room are cleaned without dead corners, towels and cups are disinfected in place, public areas are cleaned frequently every day, elevators and corridors are always kept clean, and even the leaves of green plants in the corners are dust-free, showing care in the details. Comfort: The mattress is moderately soft and hard, with high-count cotton bedding, which helps sleep well; the sound insulation design is excellent, and there is almost no external interference at night; the central air-conditioning temperature is controllable, the hot water in the bathroom is stable and the water pressure is sufficient, and the overall living experience is relaxing and comfortable. Service level: From the quick check-in at the front desk to the timely response of the room service, the staff treats guests with a smile and actively provides travel tips, dining recommendations and other intimate help. The breakfast category is rich (both Chinese and Western), and the restaurant service staff will add water and clean the plates in time, making you feel at home throughout the whole process. If you have to pick a shortcoming, perhaps the decoration style of some old guest rooms is slightly traditional, but the flaws do not cover the merits. Overall, it is the best choice for pursuing quality accommodation.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing to stay at Atour Hotel Hangzhou Binjiang Jiangnan Avenue and taking the time to share your stay experience. We are very happy to know that you are satisfied with the hotel's services and facilities. Your praise is our greatest pride and motivation. We look forward to welcoming you again in the near future and bringing you more wonderful memories. Thank you again for your support and love, and wish you a happy life and all the best.
Guest User
Superior Double Bed Room (Mini Fridge + Slow Rebound Memory Pillow)
Stayed in Apr 2025
Solo travelers
3 review
10.0/10
Outstanding
Posted on May 10, 2025
Helped to upgrade the room, breakfast variety is also good, the front desk service attitude is very good, the lobby has a fragrance, very good smell, the room is clean and odorless, the room smells clear, sanitary and clean, no odor, the smell is good, the bedding is good, the quilt smells fragrant, the air is not good, there is a small gift when leaving the hotel, very good!
Original TextTranslated by Google
Response from Property: Wow, thank you dear for such a detailed evaluation. Duoer feels so happy. The style is simple but not simplistic, and the atmosphere is relaxed and warm. I hope you can experience our unique literati warmth in every city. I wish you all the best!
Guest User
Superior Double Bed Room (Mini Fridge + Slow Rebound Memory Pillow)
Stayed in Mar 2025
Solo travelers
3 review
10.0/10
Outstanding
Posted on May 2, 2025
The front desk is good, the service is good, and there are many types of breakfast. Every time I wait for the car in the lobby, the front desk will bring tea. A small gift is also given when I check out. It can be said that every detail of the service is done very well.
Original TextTranslated by Google
Response from Property: Wow, thank you dear for such a detailed evaluation. Duoer feels so happy. The style is simple but not simplistic, and the atmosphere is relaxed and warm. I hope you can experience our unique literati warmth in every city. I wish you all the best!
Guest User
Superior Double Bed Room (Mini Fridge + Slow Rebound Memory Pillow)
Stayed in Mar 2025
Other
1 review
10.0/10
Outstanding
Posted on Apr 29, 2025
This stay was great! From the front desk to the cleaning staff, every staff member was warm and thoughtful, and took the initiative to help with luggage and recommend nearby food. The room was warmly decorated, and the details were ecstatic - the bedding was soft and skin-friendly, even the corners were spotless, and there were thoughtful goodnight cookies and Coke, which was completely beyond my expectations. I will choose this place next time!
Original TextTranslated by Google
Response from Property: Wow, thank you dear for such a detailed evaluation. Duoer feels so happy. The style is simple but not simplistic, and the atmosphere is relaxed and warm. I hope you can experience our unique literati warmth in every city. I wish you all the best!
Zhuzhuxiazhichaoxingwulingxia
Superior Double Bed Room (Mini Fridge + Slow Rebound Memory Pillow)
Stayed in Mar 2025
Business travelers
1 review
10.0/10
Outstanding
Posted on Apr 29, 2025
Chu Xue's service was very good. She sent water to us when we left the hotel. The room was clean and tidy. I will stay here again next time. It is very convenient for travel. It is close to Tianjie Shopping Mall and Zhejiang Second Medical University. Recommended
Original TextTranslated by Google
Response from Property: Wow, thank you dear for such a detailed evaluation. Duoer feels so happy. The style is simple but not simplistic, and the atmosphere is relaxed and warm. I hope you can experience our unique literati warmth in every city. I wish you all the best!
Guest User
Superior Double Bed Room (Mini Fridge + Slow Rebound Memory Pillow)
Stayed in Mar 2025
Business travelers
21 review
10.0/10
Outstanding
Posted on Apr 29, 2025
I almost always come to this hotel every time I travel. The service staff are very warm and thoughtful. They will serve tea when you check in and give you warm water when you leave. It is very considerate and warm. The hotel is very clean and tidy as a whole. The room style is simple and elegant. The location is very convenient. It is very close to the subway entrance and convenient for travel. It is very nice and a warm and comfortable hotel. I highly recommend it as your first choice for travel.
Original TextTranslated by Google
Response from Property: Wow, thank you dear for such a detailed evaluation. Duoer feels so happy. The style is simple but not simplistic, and the atmosphere is relaxed and warm. I hope you can experience our unique literati warmth in every city. I wish you all the best!