NH Collection City Life

NH Collection City Life Reviews

NH Collection City Life

Via Bartolomeo Colleoni, 14, Milan, Lombardy, 20149, ItalySee Hotel Details
NH Collection City Life
NH Collection City LifeNH Collection City LifeNH Collection City Life
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1 night

Guest Reviews

8.0/10
Very Good
51 review
Verified reviews
Location7.7
Amenities8.1
Service7.9
Cleanliness8.2
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All reviews(51)
Positive reviews(45)
Reviews with photos/video(6)
Clean and tidy(9)
Awesome stay(8)
Friendly host(8)
Great location(5)
Convenient location(5)
Negative reviews(6)
Warm5er
Superior Room
Stayed in Mar 2025
Couple
11 review
2.0/10
Posted on May 11, 2025
Terrible service. I was stuck in zermatt because of the snow storm (national emergency) in which people in Italy is killed and traveling is impossible. I asked the hotel to cancel since the road is closed but they still charge me anyway.
思颖
Superior Room
Stayed in Jun 2024
Traveling with friends
2 review
9.5/10
Amazing
Posted on Jul 31, 2024
Good facility and position! Service is not that perfect
Response from Property: Dear Gao Siying,Thank you for staying with us at the NH Collection Milano CityLife and also for taking the time to review your recent visit. We are pleased to hear that you enjoyed our property and location positively evaluating your overall experience.I apologize if the service was not up to expectations and it would be useful if you could share further details to further investigate about your experience.Once again, thank you for staying with us. I do hope that you will allow us the opportunity to welcome you back in the future.In the meantime, if there is anything else I can assist with, please do not hesitate to contact me directlySincerely,Riccardo BombaciGeneral Manager
GrooTrip
Superior Room
Stayed in Mar 2025
Couple
34 review
7.5/10
Posted on Apr 13, 2025
Very good Hotel…
Chill guy
Superior Room
Stayed in Oct 2024
Couple
5 review
10/10
Outstanding
Posted on Dec 2, 2024
The best hotel in Milan
Response from Property: Dear Hao Chun, On behalf of the entire NH Collection CityLife Team, we wish to thank you for sharing your feedback on your recent stay with us.We are delighted to learn that your experience was up to your expectations, rating it with the top score as we constantly strive to create memorable moments for our valued guests. We are truly looking forward to welcoming you back in the future to live a new memorable NH Collection Experience.Kind Regards,Riccardo BombaciGeneral Manager
Guest User
Superior Room
Stayed in Feb 2023
Business traveler
1 review
9.5/10
Amazing
Posted on Mar 26, 2023
It was impeccable. The staff was super accommodating and flexible, the facilities were new and sparkling, the gym was basic but the cardio machines were new and awesome, the breakfast was great, and the hotel itself was gorgeous. Highly recommended for anyone attending the Fairs. Perfect! Shame the pool was closed for exactly the three days I was there.
Response from Property: Dear Guest,Thank you for taking the time to leave your kind review after your stay in NH Collection Milano City Life.I am pleased to read that you had a pleasant stay with us and that you enjoyed our convenient location since we are right next to MiCo convention center, our brand new property along with our facilities such as the gym with technogym equipment and the staff. I will certainly share your kind words with the entire staff as they will be encouraged by your positive words.Once again, thank you and we look forward to welcoming you in a near future.Kind Regards,Riccardo BombaciGeneral Manager
IRENE AI LING
Superior Room
Stayed in Nov 2022
Couple
75 review
9.0/10
Great
Posted on Dec 18, 2022
Too Far from Any Milan airport. Nice hotel. Breakfast Saturday close At 11 am. Sunday close on 12 am. Very considerate of customers . So Friendly for eveyone staffs. Can recommend For Friend. Have gym room , If free Can made excise ..
Response from Property: Dear Irene,On behalf of the entire hotel team, I want to thank you for sharing your comments regarding your experience at NH Collection Milano CityLife.It is always encouraging to hear positive feedback and contributing to deliver a great guest experience.I will certainly share your feedback with the hotel team who will be encouraged by your positive scores.I am pleased to read that you enjoyed our buffet breakfast with a wide selection of food to choose from including à la carte options to meet every guest's taste.We hope to have the opportunity to welcome you back very soon, in the meantime myself and the entire team remain at full disposal.Sincerely,Riccardo BombaciGeneral Manager
SUBEUM
Premium Room With City View
Stayed in Dec 2023
Business traveler
5 review
8.5/10
Very Good
Posted on Mar 12, 2024
Nice hotel near stadium
Guest User
Superior Room
Stayed in Sep 2022
Couple
1 review
10/10
Outstanding
Posted on Oct 3, 2022
Good location, not far to downtown, M5/M1 is nearby. The room is big enough and clean.
Response from Property: Dear Guest,Thank you for staying with us at the NH Collection Milano CityLife and also for taking the time to review your visit. I am glad you enjoyed your overall stay highlighting our convenient location since we are located in City Life district with many facilities such as parks, a shopping mall, restaurants and public transportation to reach downtown Milano.We are pleased to read that also the room was up to expectations and the cleanliness was also rated as a plus.Once again, thank you for staying with us. I look forward welcoming you in a near future.Sincerely,Riccardo BombaciGeneral Manager
Sarah Mic
Superior Room
Stayed in Nov 2023
Couple
24 review
9.0/10
Great
Posted on Feb 25, 2024
Bel hotel !
Guest User
Superior Room
Stayed in Nov 2024
Other
6 review
10/10
Outstanding
Posted on Jan 7, 2025
The room is not very big, but the hotel lobby is amazing. It is about 3 minutes' walk from the hotel to a subway station, which is quite convenient. It is close to Chinatown and most of the restaurants listed on the food delivery app can deliver.
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Response from Property: Dear Guest,We are truly heartened to receive your generous review of NH Collection CityLife and would like to thank you for letting us know how much you enjoyed your stay with us.We are pleased to read that you had a positive experience in our property positively evaluating your overall experience.I am especially pleased that you felt well-looked after and we look forward to having you with us again in the near future to make your experience even more memorable.Kind Regards,Riccardo Bombaci General Manager
Anonymous User
Superior Room
Stayed in Nov 2024
Traveling with friends
5 review
10/10
Outstanding
Posted on Dec 28, 2024
Clean hotel, friendly staff and great services. I recommend it
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for staying with us at the NH Collection Milano CityLife and also for taking the time to review your recent visit. We are pleased to hear that you had a positive experience in our property positive evaluating the cleanliness, the staff and the overall service provided rating it with the top score.I shared your feedback with our team as we constantly strive to create memorable experiences to our valued guests.In the meantime, if there is anything else I can assist with, please do not hesitate to contact me directly.Sincerely,Riccardo BombaciGeneral Manager
Leo-qiuchen
Superior Room
Stayed in Jul 2024
Couple
99 review
10/10
Outstanding
Posted on Aug 15, 2024
The room was very clean, the service was very good, and we were given free late check-out at the end, which was a very good experience.
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Response from Property: Dear Leo, On behalf of the entire hotel team, I want to thank you for sharing your comments regarding your recent experience at NH Collection Milano CityLife.We are pleased to hear that you had a pleasant stay with us rating with the top score.I will share your feedback with the entire team as we always strive to create memorable experiences to our valued guests.We hope to have the opportunity to welcome you back very soon, in the meantime myself and the entire team remain at full disposal.Sincerely,Riccardo BombaciGeneral Manager
Guest User
Premium Room With City View
Stayed in Dec 2024
Business traveler
20 review
3.0/10
Posted on Jan 26, 2025
You can check in but the room card can't be swiped. They said the system is broken. It took a long time to fix it. You need to ask the waiter to swipe the room card when entering and leaving the room or going up and down the stairs. It's a very poor experience. The background behind the bed has a formaldehyde smell from the newly renovated house, which makes me dizzy I don't recommend this hotel.
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Guest User
Premium Room With City View
Stayed in Oct 2024
Business traveler
19 review
10/10
Outstanding
Posted on Nov 9, 2024
As soon as I arrived at the hotel, I was upgraded to a suite with a balcony. It should be in a new area, which is relatively safe. The hotel's service attitude is very good. Highly recommended
Original TextTranslated by Google
Response from Property: Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing your comments regarding your recent experience at NH Collection Milano CityLife.We are thrilled to hear that you enjoyed your overall stay in our venue positively appreciating the room upgrade to one of our Suite Duplex with terrace and plunge pool for a memorable experience.It is always encouraging to hear positive feedback and contributing to deliver a great guest experience.I will certainly share your feedback with the hotel team who will be encouraged by your positive scores.We hope to have the opportunity to welcome you back very soon, in the meantime myself and the entire team remain at full disposal.Sincerely,Riccardo BombaciGeneral Manager
Guest User
Superior Room
Stayed in Mar 2024
Traveling with friends
5 review
8.0/10
Very Good
Posted on Jul 5, 2024
The facade is very beautiful, but the service is average. You have to ask for water and toilet paper. They didn't give free water on the last day. The breakfast price is a bit high, but it's still bread, not delicious
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking the time to leave your kind review after your stay in NH Collection Milano City Life.I am pleased to read that you had a pleasant stay with us positively evaluating the hotel design and at the same time I apologize if we didn't fully meet your expectations. Moreover, we have noted your kind suggestions and improvement points and would like to thank you for sharing your opinion with us as it helps us to monitor the level of services offered.Once again, thank you and we look forward to welcoming you in a near future.Kind Regards,Riccardo BombaciGeneral Manager