Hotel Hakuba Reviews

Lovely place, it is very clean, super warm, the staff are very friendly and the buffet is very good. I would recommend dinner more than breakfast as they have more options then. BEWARE: While the rooms are advertised as “mountain view” and while you can see the mountain from the rooms, it is DEFINITELY NOT the same images that are advertised online. The photo below is the view from our window, and while it is cloudy, there’s a massive building and half a roof blocking our view. This means that not every room is mountain view, so book carefully.

Nice and friendly staff. Adequate facilities. Nice hotel on the whole.

The location and view is great. The room is very clean and well maintained. The beds are a bit on the harder side though.

Nice and clean Japanese style hotel. Good shuttle connectivity to various ski resorts, however need to hop on a taxi to restaurants/vibe.

The overall environment is good. Breakfast and dinner are buffets with many choices. It is recommended to drive your own car for convenience. Go snowmobile

Very cozy hotel, very clean, suitable for family travel. The buffet dinner is great, the hot spring is great. The front desk service is very patient. There is a car to pick up and drop off at the ski resort. I will stay here again if I have the chance.

The hotel is very good, with a good location, close to Snow Peak, and the hotel also has a free shuttle bus to the ski resort. Breakfast and dinner are very good, there are free hot springs to soak in, the experience is very good

The lock was hard to open. The front desk and restaurant staff were friendly and helpful. The bathroom amenities were well stocked.

Great travel experience, I will still choose White Horse Hotel next time

This is my second time staying at this hotel. It’s very cost-effective. It includes pick-up and drop-off from Hakuba Station, breakfast and dinner, hot springs, and pick-up to other ski resorts! The dinner was delicious and sumptuous! The stream next to the hotel is also beautiful

The hotel is conveniently located only 10 minutes from the bus terminal and train station.

The food is delicious and I use it every year. On a sunny day, the view from the room is spectacular, making this a very satisfying hotel.

白馬村真是夏日避暑的好地方。白馬酒店不錯，一間被鮮花包圍的酒店，見到老爺爺在認真修剪鮮花，料理得好好。我們直接在巖岳坐免費穿梭車到達酒店。酒店大堂有免費咖啡，有商店。晚餐和早餐都是自助的，味道不錯吃挺飽的。晚上還可以泡温泉，早上到snowpeak喝杯咖啡，然後約了酒店的免費班車送我們去白馬站去松本。唯一不好的地方就是給我們安排了尾房，沒有任何景色。

我必須給十顆星。交通便利，環境舒適，房間很大，吃的很符合口味，服務也好。尤其是異地風景讓我開心得睡不着。太美啦，下次還會住這裏。