The Picasso Boutique Serviced Residences Managed by HII Reviews

Response from Property: Dear Valued Guest,Thank you for your wonderful rating and kind feedback. We're glad you enjoyed our convenient location and had a great time exploring the nearby cafes and restaurants. It’s always a pleasure to know our guests plan to return. We can’t wait to welcome you back again soon.Warm regards,Shailah YuFront Office Manager

Response from Property: Dear Mr. Stefan,Thank you for sharing your feedback with us. We're so pleased to hear you enjoyed your upgraded room and appreciated the comfort of the king-size bed. It’s always a pleasure to provide those little touches that make a stay more memorable.We're also glad our central location worked well for you—being within walking distance to Greenbelt and other key spots really is a great convenience for our guests.We appreciate your thoughts on the amenities and will certainly take them into consideration as we look for ways to enhance the guest experience even further.It was a pleasure having you with us, and we look forward to welcoming you back in the future.Warm regards,Jane PescaderoFront Office Team Leader

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback! We're delighted to hear that you found our hotel quaint yet well-maintained and that you loved the room layout and view. It’s always our goal to create a relaxing and memorable stay for our guests.If there's anything we can do to make your next visit even better, please don’t hesitate to let us know. We look forward to welcoming you back soon!Warm regards,Shailah YuFront Office Manager

Response from Property: Dear Valued Guest, Thank you so much for your perfect rating and for calling us "the best hotel ever for a business trip!" We're truly honored by your kind words. It was our pleasure to host you, and we're glad we could provide the comfort and service you needed during your stay.We look forward to welcoming you back on your next visit!Warm regards,Shailah YuFront Office Manager

Response from Property: Dear Valued Guest, Thank you so much for your fantastic 5/5 review! We are thrilled to hear that you enjoyed our surroundings, amenities, cleanliness, and service. Your kind words mean a lot to us and motivate our team to keep delivering exceptional experiences.We hope to welcome you back for another wonderful stay soon!Best regards,Shailah YuFront Office Manager

Response from Property: Dear Valued Guest, Thank you for your thoughtful review and for rating us 4.7/5! We’re glad you enjoyed the room size and other aspects of your stay.We appreciate your feedback regarding the placement of light switches and power outlets. We understand how this can be inconvenient, and we’re pleased to inform you that we have made enhancements in our rooms to address this. Our upgraded rooms now feature switches and power outlets that are more accessible and conveniently located near the bed, reducing the need to walk around to find the right switch.We hope these improvements will make your future stays even more comfortable. Thank you again for your valuable input, and we look forward to welcoming you back.Best regards,Shailah YuFront Office Manager

Response from Property: Dear Valued Guest, Thank you for your 4.5/5 rating and for sharing your detailed feedback. We’re glad to hear that our convenient location near Ayala Triangle suited your needs and that you enjoyed the clean and spacious room with the kitchenette.We appreciate your comments on the breakfast service and the bed comfort. Your suggestion for a mattress topper is noted, and we’ll look into this to enhance the comfort for our guests. We’re also working on improving our breakfast service to ensure a quicker and more seamless experience.Thank you again for your insights, and we hope to have the pleasure of welcoming you back for an even better stay in the future.Warm regards,Shailah YuFront Office Manager

Response from Property: Dear Valued Guest,We are absolutely thrilled to receive your glowing review of your recent stay with us! Thank you for taking the time to share your feedback.It's truly heartwarming to hear that you found our service exceptional and our rooms immaculately clean. Our team strives to provide the highest level of hospitality, and knowing that they were able to contribute to making your stay enjoyable is incredibly rewarding.We are honored by your recommendation and grateful for your loyalty, having chosen to stay with us for the fourth time. Your continued support means the world to us, and we can't wait to welcome you back for many more memorable stays.We're delighted that our location in the heart of the city offers you a diverse range of culinary experiences right at your doorstep. Whether you're craving Italian, Filipino, vegan delights, or a classic steak, it's wonderful to know that our surroundings catered to your tastes.Thank you once again for your kind words, and we eagerly await the opportunity to host you again on your next visit. Until then, safe travels and warm regards from all of us at The Picasso Boutique Serviced Residences.Best regards,Shailah YuFront Office Manager

Response from Property: Dear Mr. Waleed, Thank you for choosing to stay with us and for sharing your feedback. We're thrilled to hear that you found our location excellent and the price acceptable.We appreciate your understanding regarding our policy on smoking. While we don't offer smoking rooms and smoking is not allowed on the balcony, we do provide a designated smoking area within the hotel premises for the convenience of our guests.Your satisfaction is important to us, and we're grateful for your understanding of our policies. If there's anything else we can do to enhance your experience during your next visit, please don't hesitate to let us know.We look forward to welcoming you back for another enjoyable stay soon.Warm regards,Shailah YuFront Office Manager

Response from Property: Dear Valued Guest,Thank you so much for your kind words and positive feedback! We're thrilled to hear that you enjoyed your experience with us.It's fantastic to know that you found our service to be great and that you enjoyed dining at our wonderful restaurant. We're delighted that you had a chance to experience our bar and that you found it to be really great.We're also pleased to inform you that we offer breakfast options that can be added to your booking to enhance your stay even further. Please feel free to let us know if you would like to include breakfast with your next reservation, and we'll be happy to assist you with that.Once again, thank you for choosing Picasso Hotel. We appreciate your support and look forward to welcoming you back for another delightful experience. If there's anything else we can assist you with, please don't hesitate to reach out. We're always here to help.Warm regards,Des BarrozoFront Office Supervisor

Response from Property: Dear Valued Guest,Thank you for your wonderful review and for choosing to stay with us at The Picasso Boutique Serviced Residences! We're thrilled to hear that you found our hotel to be clean, hygienic, and in an excellent location. Providing a comfortable and convenient experience for our guests is our utmost priority, and we're delighted that we could meet your expectations.Your kind words about our hotel being of quality mean a lot to us. We take great pride in maintaining high standards of cleanliness and hygiene to ensure a pleasant stay for all our guests.We sincerely appreciate your feedback and your rating of 4.5 out of 5. It motivates us to continue delivering exceptional service and hospitality.We look forward to welcoming you back for another memorable stay in the future. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.Warm regards,Shailah YuFront Office Manager

Response from Property: Hii Mr. Alston,Thank you for your positive feedback! We're delighted to hear that our location near the office area was convenient for you, especially within walking distance. It's wonderful to know that you found our rooms spacious and clean during your stay.We appreciate your kind words and hope to have the pleasure of serving you again in the future. Thank you for choosing Picasso Hotel. We look forward to welcoming you back.At your service,Des BarrozoFront Office Supervisor

Response from Property: Hii Mr. Nathan,I'm sincerely sorry to hear about your experience during the checkout process. I understand your frustration and would like to apologize for any inconvenience caused by the late checkout charge.Please allow us an opportunity to make things right. If you could provide more details, such as your reservation information, I will personally look into this.Once again, I apologize for any inconvenience caused, and we hope to have the chance to welcome you back in the future and provide you with a much-improved experience.At your service,Des BarrozoFront Office Supervisor