Anonymous User
February 13, 2025
We booked 3 rooms with private baths, and we will share their pros and cons:
advantage:
1. The B&B is pet-friendly and covers a large area. There is a relatively large outdoor activity space and a large lawn suitable for puppies to play.
2. There are rooms with their own private courtyard hot spring and butler service.
3. Breakfast is provided.
shortcoming:
1. The location of the B&B is quite remote, with few farmhouse and restaurant options nearby, and it can't even provide a cup of coffee in the morning.
2. The service level of the housekeeper needs to be improved, and there is no one at the front desk of the B&B for a long time. When the room was not fully booked that day, there was insufficient supply of towels. The shower room was not equipped with a floor towel (unheard of or seen before), which resulted in the entire bathroom area being wet after taking a shower, which was very dangerous.
The room's private hot spring pool water was too stingy. The housekeeper was "supervising" the whole time when we filled the pool with water. As soon as we filled the pool with water, the housekeeper couldn't wait to turn off the main valves for cold and hot water. The children played in the pool for a while and felt that the water was a bit cold and wanted to add some hot water. After calling the housekeeper, he reluctantly turned on some hot water for us and then turned it off again. I've been to so many hot springs, but I've never seen one so stingy. Moreover, compared with the water from other ponds, the hot spring water here is very yellow, and it feels like the water is drawn from the pond next door?
3. Breakfast cannot be provided on time according to the needs of each room. We had 3 rooms, but we were told that it could only be provided at 9:30. The reason was that the auntie went to work at 9 o'clock and bought breakfast on the way. OK, I compromised, but the next day breakfast was delivered to the KTV room before 9 o'clock, and the air conditioner in the KTV room was turned on very cold. The housekeeper did not inform us in time that breakfast had arrived. It was not until 9:30 that we found out that breakfast had been delivered and it was already mostly cold. The B&B also does not provide breakfast heating service (there is a public kitchen, but the hygiene is questionable and we dare not use it).
All in all, I think the room rate is not worth it. After checking out, our group reviewed the situation and we all thought that it was the inaction of the B&B manager that led to a waste of such a good B&B environment.
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