Sasa Yu
December 27, 2024
Garbage, black shop, black shop, black shop villa charged 5500 dollars / night, stayed 3 days 2 nights without a drop of hot water, the hotel asked the engineering department personnel to repair, not repaired engineering department left, then for this hot water problem has been looking Hotel front desk, hotel front desk to avoid trouble directly left, the so-called private butler asked him to come over to the villa to open the ktv either not answer the phone, to So directly hung up, kept calling the housekeeper for 3 hours before appearing, the facilities are old, and refused to change rooms and can not repair, the villa's hot spring water temperature is less than 30 degrees, can not find the light switch of the bubble pool to call To the front desk, the front desk said not to find it do not take a hot spring, living in hotels for so many years, hotel B&Bs around the world have never heard such a waiter who talks to guests. Our family, old and young, are very vocal and good to them explain the problem, in exchange for the hotel to push forward, then I have to apply to cancel this order, the hotel took the initiative to apologize to me, and only apologize not refund, the reason is already apologizing!
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