Lavande Hotel (Guangzhou Convention and Exhibition Center, Nanzhou Metro Station)

Lavande Hotel (Guangzhou Convention and Exhibition Center, Nanzhou Metro Station) Reviews

Lavande Hotel (Guangzhou Convention and Exhibition Center, Nanzhou Metro Station)

No. 188, Nanzhou Road, Sanjiao Village, self-edited 10, Haizhu District, Guangzhou, Guangdong, 510288, ChinaView Hotel Details
Lavande Hotel (Guangzhou Convention and Exhibition Center, Nanzhou Metro Station)
Lavande Hotel (Guangzhou Convention and Exhibition Center, Nanzhou Metro Station)Lavande Hotel (Guangzhou Convention and Exhibition Center, Nanzhou Metro Station)Lavande Hotel (Guangzhou Convention and Exhibition Center, Nanzhou Metro Station)
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Lavande Hotel (Guangzhou Convention and Exhibition Center, Nanzhou Metro Station) Guest Reviews

4.7/5
Outstanding
2793 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(2793)
Positive reviews(2743)
Reviews with photos/video(280)
Easy to get around(267)
Close to metro(130)
Friendly front desk staff(125)
Convenient parking(100)
Large rooms(73)
Perfect for business trips(46)
Stayed multiple times(20)
Nice toiletries(11)
Negative reviews(49)
AlanaDD
Deluxe Single Room
Stayed in Feb 2024
Solo travelers
17 review
4.7/5
Amazing
Posted on Mar 10, 2024
The stay was ok. The heater worked, the bed is comfortable . A bit smelly even for a non smoking room . Would be great if the rooms have some defusers
Response from Property: Dear guest, thank you very much for your support to the hotel. We are still a little disappointed that we did not receive your full 5-point praise. It may be that the hotel has not done enough. I hope that you can point out our shortcomings next time you come. We will try our best to do better. We serve with our heart so that every guest who comes to the store can feel the warmth of home. I hope that our service can bring you more surprises and touches. I look forward to your next visit.
Anjinsan
Panoramic Double Room
Stayed in Dec 2023
Solo travelers
27 review
4.2/5
Very Good
Posted on Jan 20, 2024
Good location. Stayed here many times. Very friendly.
Response from Property: 小麗感謝您在百忙之中給我們這裏大的鼓勵與支持，讓我們倍感喜悦，同時更加堅定了要用心做極致服務，為每一位客人帶來最棒的入住感受，會不斷去提高自己的工作技能，給您以最快的速度辦理入住和退房手續，看您這麼喜愛，記得還要“see you again”哦~
Guest User
Business Double Bed Room (Smart Guest Control + Long Office Desk + Air Purifier)
Stayed in Oct 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Dec 9, 2024
Very good hotel! Recommended!
Response from Property: 小麗感謝您在百忙之中給我們這裏大的鼓勵與支持，讓我們倍感喜悦，同時更加堅定了要用心做極致服務，為每一位客人帶來最棒的入住感受，會不斷去提高自己的工作技能，給您以最快的速度辦理入住和退房手續，看您這麼喜愛，記得還要“see you again”哦~
Anonymous User
Deluxe Single Room
Stayed in Oct 2023
Family
3 review
5.0/5
Outstanding
Posted on Nov 26, 2023
Good .
Response from Property: 小麗感謝您在百忙之中給我們這裏大的鼓勵與支持，讓我們倍感喜悦，同時更加堅定了要用心做極致服務，為每一位客人帶來最棒的入住感受，會不斷去提高自己的工作技能，給您以最快的速度辦理入住和退房手續，看您這麼喜愛，記得還要“see you again”哦~
Guest User
Deluxe Single Room
Stayed in Feb 2024
Couples
1 review
4.5/5
Great
Posted on Mar 15, 2024
Hotel is clean and modern. It is located quite near Nanzhou station.
Response from Property: 親愛滴客官您好，非常感謝您對酒店的支持，沒有得到您全 5 分好評，我們心裏還是有點點的失落，可能是酒店還有做的不到位的地方，希望客官您下次的到來能給我們指出我們的不足，我們會努力做到更好，我們用心服務讓到店的每位客官都能感受到家一般的温暖，希望我們的服務能給您帶來更多的驚喜和感動，期待您下次到來
Awais
Panoramic Double Room
Stayed in Apr 2024
Couples
23 review
3.5/5
Posted on May 26, 2024
Not as good as it was rated. Rooms were smelly and
Response from Property: 尊敬的客人：看到您的點評真是很慚愧呢，實在抱歉給您帶來了不好的入住體驗，入住期間你有任何問題都可以直接聯繫酒店前台，我們會在第一時間為您解決問題，我們也會進一步提升工作人員的服務水平和衞生質量，謝謝您的指正，祝您生活愉快。
🍁、Jason
Panoramic Double Room
Stayed in Sep 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Oct 10, 2023
Nice 。
Response from Property: 小麗感謝您在百忙之中給我們這裏大的鼓勵與支持，讓我們倍感喜悦，同時更加堅定了要用心做極致服務，為每一位客人帶來最棒的入住感受，會不斷去提高自己的工作技能，給您以最快的速度辦理入住和退房手續，看您這麼喜愛，記得還要“see you again”哦~
Amelyfu
Deluxe Twin Room
Stayed in Jan 2025
Travel with friends
27 review
4.5/5
Great
Posted on Feb 23, 2025
The hotel room is large and comfortable, the bed is also large, which is great. The room cleaning is also sufficient and the front desk service is also good. Metro Line 2 is nearby and it only takes 5 minutes to walk there, which is very convenient.
Original TextTranslated by Google
Response from Property: Thank you, Xiaoli, for your great encouragement and support in your busy schedule. We are delighted and more determined to provide the best service to every guest. We will continue to improve our work skills and handle check-in and check-out procedures for you as quickly as possible. Seeing that you like it so much, I remember to "see you again"~
Anonymous User
Deluxe Single Room
Stayed in Dec 2024
Couples
6 review
3.7/5
Posted on Feb 5, 2025
The hotel has been open for a long time. The facilities are a bit old. The hygiene of the public areas needs to be improved. I was particularly impressed that the moment I got on the elevator after checking in, I could feel that the elevator was very dirty, which made me feel very uncomfortable. I hope the hygiene of the public areas can be improved.
Original TextTranslated by Google
Response from Property: Thank you for letting us know about the problem you encountered during your stay at our hotel. We are very sorry that we could not meet your expectations. Please allow us to express our sincerest apologies. We hope to have the opportunity to serve you better in the near future.
Guest User
Deluxe Single Room
Stayed in Dec 2024
Family
13 review
4.1/5
Very Good
Posted on Mar 15, 2025
Overall, it meets the standards of a chain hotel. The location is a little off the beaten track but the price is reasonable. There is also a subway opposite the hotel, which makes travel very convenient. It is not too expensive to take a taxi to the commercial district. The hotel staff is quite professional and will open the glass door of the lobby for you, which is comparable to a five-star hotel. The room you stay in is also clean. If you need anything, you can call and it will be delivered quickly. There is also unlimited drinking water, which is very friendly to the elderly and children.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support to the hotel. We are still a little disappointed that we did not receive your full 5-point praise. It may be that the hotel has not done enough. I hope that you can point out our shortcomings next time you come. We will try our best to do better. We serve with our heart so that every guest who comes to the store can feel the warmth of home. I hope that our service can bring you more surprises and touches. I look forward to your next visit.
Guest User
Deluxe Twin Room
Stayed in Dec 2024
Family
7 review
5.0/5
Outstanding
Posted on Jan 19, 2025
The location is next to Nanzhou subway station, the transportation is very convenient, the room is clean and sanitary, the facilities are complete, the front desk service attitude is very good and considerate, I will continue to choose Lavande Hotel.
Original TextTranslated by Google
Response from Property: Thank you for your five-star praise and recommendation. Your satisfaction is our unremitting pursuit of Lavande Hotel. Lavande Hotel provides you with a complete rest with a natural, fresh, elegant and open space, allowing you to relax and have a pleasant experience without pressure during your stay. Lavande Hotel looks forward to meeting you next time
Hendesanboyi
Deluxe Single Room
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 28, 2024
The service attitude is very good, the room is very comfortable, clean and quiet. There are Bluetooth speakers in the room and bathroom, which is very atmospheric.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and praise! We are very happy to bring you a wonderful time during your trip. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! You are welcome to come back and experience it again, and I wish you a happy life!
Changshaoye
Deluxe Twin Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 24, 2024
Facilities: Very smart, electric curtains, and a robot butler Hygiene: Very clean and tidy. Environment: There is Cantonese-style morning tea downstairs, which is delicious. Service: The brother and sister at the front desk are very enthusiastic and helped me upgrade the room, which is great!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and praise! We are very happy to bring you a wonderful time during your trip. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! You are welcome to come back and experience it again, and I wish you a happy life!
Guest User
Executive Double Bed Room (Mini Fridge + Air Purifier + Smart Guest Control)
Stayed in Oct 2024
Business travelers
6 review
4.1/5
Very Good
Posted on Jan 6, 2025
Facilities: OK, needs to be updated and renovated Hygiene: The hygiene of the new house is OK, but they forgot to clean it for me one night Environment: Not far from the subway entrance, quite convenient Service: Average, needs to be improved
Original TextTranslated by Google
Response from Property: Thank you for letting us know about the problem you encountered during your stay at our hotel. We are very sorry that we could not meet your expectations. Please allow us to express our sincerest apologies. We hope to have the opportunity to serve you better in the near future.
Guest User
Deluxe Single Room
Stayed in Oct 2024
Booked for others
1 review
5.0/5
Outstanding
Posted on Nov 10, 2024
The room is clean, the service is friendly, and the service of assisting foreigners to book cars is very good! There are many restaurants nearby and the transportation is convenient and fast
Original TextTranslated by Google
Response from Property: Xiaoli, thank you for your great encouragement and support despite your busy schedule, which makes us feel more happy. At the same time, we are more determined to provide the ultimate service and bring the best stay experience to every guest. We will continue to go Improve your work skills and provide you with the fastest check-in and check-out procedures. Seeing that you like it so much, remember to "see you again"~