Baiyun City Hotel (Guangzhou Railway Station Subway Branch)

Baiyun City Hotel (Guangzhou Railway Station Subway Branch) Reviews

Baiyun City Hotel (Guangzhou Railway Station Subway Branch)

No.179 West Huanshi Road, Yuexiu District, Guangzhou, Guangdong, 510010, ChinaSee Hotel Details
Baiyun City Hotel (Guangzhou Railway Station Subway Branch)
Baiyun City Hotel (Guangzhou Railway Station Subway Branch)Baiyun City Hotel (Guangzhou Railway Station Subway Branch)Baiyun City Hotel (Guangzhou Railway Station Subway Branch)
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Guest Reviews

8.9/10
1277 review
Verified reviews
Location8.9
Amenities8.7
Service9.1
Cleanliness9.0
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All reviews(1277)
Positive reviews(1197)
Reviews with photos/video(244)
Easy to get around(313)
Convenient location(286)
Close to train station(202)
Friendly front desk staff(96)
Classy environment(53)
Perfect for business trips(25)
Stayed multiple times(10)
Poor air conditioning(10)
Negative reviews(80)
Dayana382
Premium 2-bed Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jul 15, 2025
Good location, comfortable, clean, nice staffs, I had good stay here, thank you.
Response from Property: 【入住即享免費洗衣、烘乾、礦泉水,交通特別便利】世界上有許多種遇見,最美好的,莫過於,在最美的時光裏與您相遇。由衷感謝您的讚美,我們也將在您的關注下,在各方面力求卓越,力爭給您帶來更加優質的入住體驗。祝您生活幸福!
Guest User
Guestroom (2 Beds) (No Window)
Stayed in Nov 2024
Traveling with friends
14 review
7.0/10
Posted on Dec 16, 2024
Good location but not suitable walking on rough roads, no escalator from Railway station. Lady staff at Reception quite accommodative. Daytime Security staff does not know how to identify guests vs non-guests - lack tack. Hotel breakfast rather bland n same menu for 3 days. Otherwise, it's inexpensive to hv yr breakfast here. I'll eat here if I'm in a hurry...
6/9
Response from Property: Dear guest,Thank you for sharing your experience with us. We're glad you appreciate our location and the service of our front desk staff. We apologize for the inconvenience caused by the surrounding roads and the lack of escalators. Your feedback about the security staff has been noted, and we will provide additional training to improve their guest identification skills.We also take your comments about the breakfast seriously. We will review and update our menu to offer more variety and flavor. We hope to have the opportunity to serve you better in the future
mChai (Singapore)
Premium Queen Room
Stayed in Nov 2024
Couple
33 review
9.0/10
Great
Posted on Dec 14, 2024
Good service. We got upgraded to a 1.8 bed. Also, the receptionist extended our check out time from 12pm to 2pm. Great location. Will stay again if we do come by this vicinity.
Response from Property: Distinguished guests: Hello! Thank you very much for your stay and appreciation! Glad to have a good time on your trip. Your appreciation is a great encouragement to Baiyun City Hotel, and it is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your coming again! You are welcome to come back to experience, I wish a happy life!
Syed Farooq Hussain
Premium Queen Room
Stayed in Apr 2025
Business traveler
2 review
5.5/10
Posted on May 14, 2025
Both of the times i got a really smaller room with old furniture and very old shower room and toilet.
Response from Property: Dear guest, thank you very much for choosing to stay with us and taking the time to share your genuine feedback! We sincerely apologize for not providing you with a comfortable stay! The hotel has completed the new upgrade and renovation of some room types, equipped with stylish furniture and modern bathroom facilities, with significant improvements in both space layout and detail quality. If you plan to stay here in the future, we strongly recommend that you book a newly renovated room. We believe that the new environment and facilities will bring you a better experience! We have carefully recorded your suggestions and are continuously improving them. We look forward to having the opportunity to provide you with better services again. Wish you all the best!
Raymond
Guestroom (2 Beds) (No Window)
Stayed in Mar 2025
Traveling with friends
6 review
8.5/10
Very Good
Posted on Jun 29, 2025
Overall was good but no window room made u confuse when u wake up in the morning especially if u jetlagged
Response from Property: 尊敬的賓客:您好!誠摯感謝您選擇入住白雲城市酒店。我們的雙床房有幾種房型,下次您可以在入住前告知我們您的需求,我們會推薦更適合您的房間,期待您的再次光臨!
Guest User
Premium Queen Room
Stayed in May 2025
Business traveler
9 review
10/10
Outstanding
Posted on Jun 15, 2025
Very nice staff, service is also good. Perfect location to travel easy to find.
Response from Property: 【入住即享免費洗衣、烘乾、礦泉水,交通特別便利】世界上有許多種遇見,最美好的,莫過於,在最美的時光裏與您相遇。由衷感謝您的讚美,我們也將在您的關注下,在各方面力求卓越,力爭給您帶來更加優質的入住體驗。祝您生活幸福!
Aymen salih
Guestroom (2 Beds) (No Window)
Stayed in Oct 2024
Business traveler
6 review
10/10
Outstanding
Posted on Nov 3, 2024
I like it very good for this price and location I recommend to everyone
Response from Property: Dear guest,thank you so much for your high praise! We are truly delighted to know that you appreciate our hotel's price - performance ratio and location. Your recommendation means a great deal to us.We will continue to maintain our quality and strive to provide even better services. Looking forward to welcoming you back again soon!Best regards.
Zoloo trip
Guestroom (2 Beds) (No Window)
Stayed in Feb 2025
Family
5 review
10/10
Outstanding
Posted on Mar 23, 2025
Stayed two days, if you traveling by train this location is the best. Only 5 minutes walking from Guangzhou train station.
Response from Property: Thank you very much for choosing to stay at Baiyun City Hotel. Our hotel is located on the east side of Guangzhou Railway Station, with a superior geographical location. Surrounded by many well-known domestic clothing, leather goods and other professional wholesale markets, convenient transportation, Metro Line 2, Line 5 and many bus lines are within easy reach, making it an ideal choice for your business and travel. We sincerely look forward to your visit again!
TFGOH
Premium Queen Room
Stayed in May 2025
Couple
12 review
9.0/10
Great
Posted on Jun 18, 2025
Very convenient location railway station and underground tube near hotel.
Response from Property: 【緊鄰廣州火車站,距離地鐵口200米】非常感謝您能選擇下榻白雲城市酒店,本酒店坐落於廣州火車站東側,地理位置優越。周圍有多個國內知名的服裝、皮具等專業批發市場,交通便利,地鐵二號、五號線及多條公交線路近在咫尺,是您商務、旅遊的理想選擇。衷心期待您的再次光臨!
CarolJay
Premium Queen Room
Stayed in Jul 2024
Family
4 review
9.5/10
Amazing
Posted on Aug 30, 2024
Loooved loved my stay here.The hotel has my always been my stay place whenever I visit Guangzhou with my family.Great great service,location is very suitable and convenient. The staff 10/10, friendly housekeeping staff too 10/10,comfortable and clean rooms
Response from Property: Thank you very much for your praise of Baiyun City Hotel. Our service tenet is guests first, service first", and we will continue to work hard in the future to provide you with comfortable, safe, convenient and pleasant stay experience through high-quality service. We look forward to seeing you again!
Guest User
Guestroom (2 Beds) (No Window)
Stayed in May 2025
Solo traveler
5 review
8.0/10
Very Good
Posted on Jun 18, 2025
Location good, only car park is problem need to pay every time
Response from Property: 【提供退房當日免費寄存行李】非常感謝您對白雲城市酒店的好評,我們的服務宗旨是“賓客至上,服務第一”,今後也會再接再厲,通過優質的服務為您提供舒適、安全、便捷、愉快的居停體驗。衷心期待您的再次光臨!
ABDULLAH 阿卜杜拉
Premium 2-bed Room
Stayed in Mar 2025
Business traveler
3 review
10/10
Outstanding
Posted on May 17, 2025
center of the city , near to subway , neat and clean , staff is very good
Response from Property: Thank you very much for choosing Xiatai Baiyun City Hotel, which is located in the east of Guangzhou Railway Station. Surrounded by a number of domestic well-known clothing, leather goods and other professional wholesale markets, convenient transportation,Metro Line 2, Line 5 and a number of bus lines are close at hand, is your ideal choice for business and tourism. We look forward to seeing you again!
Shriek
Deluxe 2-bed Room
Stayed in Dec 2024
Couple
5 review
5.0/10
Posted on Apr 3, 2025
Not at all great. Police came to do random checks at past midnight and it was very inconvenient and also very embarrassing! Especially for a hotel right next to the train station with so much security!
Response from Property: Dear Guest,We are truly sorry that the random inspection has caused you great inconvenience and embarrassment, and we fully understand how you feel. The inspection by the police after midnight this time is a routine task carried out by the district authorities out of safety considerations, aiming to ensure the public security of the area including our hotel. Since our hotel is adjacent to the railway station, there is a large flow of people, presenting great security challenges. The inspection by the police officers serves as an additional security safeguard.We will communicate with the po
THANUTCHAI
Premium Queen Room
Stayed in Dec 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Jan 13, 2025
I love this hotel & I alway stay here when I visit Guangzhou that vary near with Guangzhou railway station. Easy to looking for food & traveling by subway.
Response from Property: Thank you for your recognition. We will definitely continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!
Mang Meng
Premium 2-bed Room
Stayed in Nov 2024
Couple
23 review
10/10
Outstanding
Posted on Jan 16, 2025
Decided to stay longer at this hotel because of its location and many activities to do. Highly recommend
Response from Property: There are many kinds of encounters in the world, and the most beautiful one is to meet you in the most beautiful time. Thank you sincerely for your compliments. We will strive for excellence in all aspects under your attention and strive to bring you a better stay experience. I wish you a happy life!