Guangzhou Nanzhou Subway Station XANA Deluxe Hotel

Guangzhou Nanzhou Subway Station XANA Deluxe Hotel Reviews

Guangzhou Nanzhou Subway Station XANA Deluxe Hotel

No.377, Nanzhou Road, Haizhu District, Guangzhou, Guangdong, ChinaSee Hotel Details
Guangzhou Nanzhou Subway Station XANA Deluxe Hotel
Guangzhou Nanzhou Subway Station XANA Deluxe HotelGuangzhou Nanzhou Subway Station XANA Deluxe HotelGuangzhou Nanzhou Subway Station XANA Deluxe Hotel
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Guest Reviews

9.5/10
Outstanding
723 review
Verified reviews
Location9.5
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(723)
Positive reviews(709)
Reviews with photos/video(277)
Awesome amenities(179)
Classy environment(137)
Delicious breakfast(96)
Friendly front desk staff(79)
Many amenities(67)
Close to metro(45)
Perfect for business trips(39)
Convenient parking(35)
Negative reviews(14)
Crosby Hung
Deluxe Superior King Room
Stayed in Mar 2025
Couple
7 review
8.0/10
Very Good
Posted on Apr 23, 2025
The original accommodation was unfortunately marred by an unpleasant odour. The staff changed a new room for us. The newly assigned room is clean, well-maintained, and comfortably appointed. The large television rendering it particularly suitable for enjoying a film in the evening (paid membership is required). The hotel is conveniently situated, ten-minute stroll from the nearest Nauzhou station, ensuring ease of access for those navigating the city. It's merely five stations from Guangzhou South Station. Key highlight: laundry service However, there's lack of entertainment facilities around at night. Better enjoy the movie in the evening.
Response from Property: Distinguished guests, hello, thank you for choosing to stay at our hotel and sharing your valuable comments! We take your stay very seriously and apologize to you for the smell problems that arose in the original room. We are pleased that our team was able to change your room in a timely manner to ensure that your stay afterwards is comfortable and enjoyable. We would very much encourage you to give a positive review of the cleanliness, facilities and convenient location of your new room! Regarding paid members watching movies, our hotel has a screen projection function, and you can project the movie you want to watch on the TV through your mobile phone. In addition to the relatively limited evening entertainment activities you mentioned, we have begun to add more evening activities to the hotel (such as extending the hours of the lobby bar), hoping to provide guests with a richer leisure experience. Your advice is the driving force behind our progress. We look forward to bringing a more perfect experience to your next stay!
Guest User
Deluxe Superior King Room
Stayed in Mar 2025
Traveling with friends
3 review
9.0/10
Great
Posted on May 13, 2025
Overall, I had a decent stay at this hotel. The first 2 nights I was put in a smoking room and that smells awful. On my return trip, I made sure I wanted a non-smoking room and that was much better. The staff at the hotel were super friendly and helpful. Breakfast was pretty decent too. This hotel is blocks away from the snack street which was a plus.
Response from Property: Dear customer, hello! Thank you sincerely for choosing to stay at our Guangzhou Nanzhou Xi'an Deluxe Hotel and sharing your valuable check-in feedback! We are pleased to hear that you are overall satisfied with our service and breakfast. We deeply apologize for the odor issue in the smoking room where you checked in the first two nights. Your feedback is very important to us. We have arranged to strengthen the ventilation and deep cleaning of the guest rooms to ensure that all room types provide a fresh and comfortable accommodation environment. I'm glad you experienced the comfort of a smoke-free room on your return journey! Your recognition of our staff service is the greatest encouragement to us. The superior location of the hotel can indeed bring a lot of convenience to your travel! Looking forward to your next visit, we will continue to work hard to provide you with a more perfect stay experience! Bon Voyage!
clara puiching
Deluxe King Room
Stayed in Jan 2025
Couple
10 review
9.5/10
Amazing
Posted on Feb 24, 2025
Location is good, not far from metro station. Window insulation is good, can't hear the sound from outside busy traffic. Lots of varieties from breakfast buffet.
Response from Property: 尊敬的賓客，您好！非常感謝您的肯定！很高興聽到我們的位置給您帶來了便利，離地鐵站不遠確實能讓您的出行更加順暢。同時，我們也非常自豪於我們房間的隔音設計，能讓您在繁忙的都市中享受到一片寧靜，不受外界交通噪音的打擾。關於自助早餐，我們一直致力於提供多樣化的選擇，以滿足不同客人的口味和需求。聽到您對我們的早餐品種表示滿意，這讓我們感到非常欣慰。我們會繼續努力，不斷更新和豐富早餐內容，為您帶來更加美好的住宿體驗。如果您在住宿期間還有任何其他需求或建議，請隨時告訴我們。我們期待再次為您服務，祝您一切順利！
Anonymous User
DeluxeTaTami King Room
Stayed in Dec 2024
Family
30 review
10/10
Outstanding
Posted on Jan 29, 2025
Big and new room with good hygiene, has own parking lot good for self driving tourists
Response from Property:  感謝您選擇我們並對酒店給予支持與厚愛，您對酒店設施及服務的滿意是酒店全體員工工作的動力， 讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標。酒店客房温馨的佈置，並配有免費高速 WIFI，大堂門口的停車場及配有充電樁，是您外出旅遊的最佳選擇。為您服務也是我們的榮幸！
carmen
DeluxeTaTami King Room
Stayed in Feb 2025
Solo traveler
11 review
9.0/10
Great
Posted on Apr 6, 2025
service good,room is big and comfortable
Response from Property: 親愛的客人，感謝您在廣州之旅中選擇我們廣州南洲希岸Deluxe酒店,感謝您的評價！很高興我們的服務能讓您滿意，房間寬敞又舒適，希望下次還能為您提供同樣優質的體驗，期待您再次光臨！
Guest User
Deluxe Superior King Room
Stayed in Jul 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Aug 28, 2025
goooood
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待您的再次光臨，祝旅途愉快！
Jerry
Deluxe King Room
Stayed in Oct 2024
Traveling with friends
9 review
10/10
Outstanding
Posted on Jan 15, 2025
very nice and clean
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待您的再次光臨，祝旅途愉快！
Chai Lian
Deluxe Deluxe Twin Room (Panoramic Floor-to-Ceiling Window, Comfortable Office)
Stayed in Sep 2024
Business traveler
4 review
10/10
Outstanding
Posted on Oct 26, 2024
Nice!
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待您的再次光臨，祝旅途愉快！
Guest User
Deluxe Superior King Room
Stayed in Apr 2025
Business traveler
20 review
8.0/10
Very Good
Posted on May 13, 2025
I came on a business trip. Parking is available at the hotel entrance, which is quite convenient. The price of the hotel is good. The equipment is also quite new. I would like to praise the breakfast. This is the best breakfast among the hotels I stayed in for several consecutive days.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Guangzhou Nanzhou Xi'an Deluxe Hotel and sharing your valuable comments! We are glad that our parking lot, hardware facilities and breakfast can bring convenience to your business trip~ Especially the breakfast is praised by you, which makes us feel honored! We have always insisted on using fresh ingredients, rich categories and cooking methods made to order. As a business hotel, we are well aware of the dual needs of business travelers for convenience and quality. We will continue to maintain the high cost-effectiveness and look forward to providing you with a more perfect accommodation experience next time!
Guest User
Mini Room (Double Bed) (Fridge)
Stayed in Apr 2025
Family
15 review
10/10
Outstanding
Posted on May 13, 2025
The guy at the front desk of the hotel has a good service attitude, the room is clean and hygienic, and the facilities are complete. The stay experience is great. This Xi'an Hotel is really good value for money and brings many surprises to the children!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing Guangzhou Nanzhou Xi'an Hotel and sharing such a heartwarming review! It is our honor to bring you and your family a pleasant stay experience~ The little brother is particularly happy that you have recognized his service~ We have been committed to providing every guest with clean and comfortable rooms and thoughtful services, especially hoping that children can also feel the joy of traveling! Looking forward to your next visit to experience more surprises! I wish you and your family a happy life and happiness!
Guest User
Deluxe Deluxe Twin Room (Panoramic Floor-to-Ceiling Window, Comfortable Office)
Stayed in Apr 2025
Traveling with friends
9 review
10/10
Outstanding
Posted on May 5, 2025
The front desk staff was very considerate and provided smiling service throughout the whole process! The hotel is newly renovated and the decoration is in French style, which is very nice! The room layout is very comfortable and the service is also very good. It is worth staying
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your sincere sharing and praise, which has brought a great sense of happiness to all the staff of Xi'an Deluxe Hotel, Nanzhou Metro Station, Guangzhou. "French elegance, haute couture pampering" is our service tenet. We hope to welcome you back with our bright smiles, attentive service, and relaxing environment. Thank you again for your five-star rating!
Guest User
Deluxe Deluxe Twin Room (Panoramic Floor-to-Ceiling Window, Comfortable Office)
Stayed in Apr 2025
Business traveler
15 review
10/10
Outstanding
Posted on May 4, 2025
The lobby is very elegant with a high ceiling and crystal chandelier. The front desk staff is warm and helpful. Breakfast is provided. The room facilities are intelligently controlled and clean.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your sincere sharing and praise, which has brought a full sense of happiness to all the staff of Guangzhou Nanzhou Subway Station Xi'an Deluxe Hotel. "French elegance, high-end pampering" is our service tenet. We hope that we can welcome you to stay again with a bright smile, caring service and a relaxing environment. Thank you again for your five-point praise!
Guest User
Deluxe Deluxe Twin Room (Panoramic Floor-to-Ceiling Window, Comfortable Office)
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on May 2, 2025
The front desk was very friendly and the check-in process was smooth. The room facilities were convenient, clean and tidy, the bedding was comfortable, and the water pressure in the bathroom was stable. There were many breakfast options, including soup noodles, Western bread, fruits, etc., and the taste was good. High cost performance, recommended!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your five-star praise for Guangzhou Nanzhou Xi'an Deluxe Hotel! We are glad that you are satisfied with the front desk service, room hygiene and breakfast quality. We have been committed to providing guests with a comfortable stay experience. Your recognition is the greatest encouragement to us! We look forward to bringing you more considerate service next time and wish you a happy life!
Guest User
Deluxe Deluxe King Room
Stayed in Mar 2025
Business traveler
4 review
10/10
Outstanding
Posted on Apr 29, 2025
The hotel with the best service I have ever stayed in Guangzhou. Although the facilities and environment are not as good as those of a five-star hotel, the overall cost performance is absolutely excellent. From the front desk to the breakfast service to the room service, the hotel is first-class and I hope it can be maintained. I will choose this hotel for business trips in Guangzhou in the future!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to your visit again and wish you a pleasant journey!
Koon Wah
Deluxe Superior King Room
Stayed in Mar 2025
Family
6 review
7.5/10
Posted on Apr 20, 2025
The air conditioning in the room is cold enough, the shower and hot water supply are very adequate, the cleanliness is lacking, the bedside table marble tabletop sees a cup print not cleaned, the table is also a little dust, the toilet is well decorated, the toilet board is thinner, the toilet door foot magnet door top is broken, overall satisfied.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your detailed evaluation of our hotel! We are glad to hear that you are satisfied with the air conditioning and hot water supply in your room, which is indeed what we strive to provide for our guests' comfort. We are very sorry about the cleanliness issue you mentioned. The cup marks and dust on the marble tabletop of the bedside table were our negligence during cleaning. We will immediately strengthen training to ensure that future cleaning work will be more meticulous and thoughtful. At the same time, if the magnetic door top at the foot of the toilet door is damaged, we will arrange repairs as soon as possible to ensure that the facilities are in good condition. Despite these minor flaws, we are glad that you approve of our toilet renovation and we will continue to work hard to improve other facilities and service quality. Thank you again for your valuable comments. We will make serious improvements and look forward to providing you with a more perfect experience during your next stay. If you have any other needs or suggestions, please feel free to let us know.