InterContinental One Thousand Island Lake Resort Reviews

The best luxury hotel in Qiandaohu lake , the staff are very kind and helpful, the room and whole hotel is very clean and the playground for children is very suitably . 100% recommend 🌹🌹

Great hotel, really nice facilities and super helpful staff! They really made the stay a pleasant experience!

I don't write many reviews but this place deserves one. It's setting, the facilities and the very helpful staff are wonderful. We will definitely come back in future.

It was really comfortable stay for my family. Outdoor pool with great river view was still open so kids really like that and restaurants were also enjoyable. The room condition was also good. Thanks to Maxine for her kind support during my stay 😊

Very good and recommend to all family travel with young kids and elderly

A terrific location with amazing hikes and amenities within the resort. Front of house staff are welcoming and eager to assist. The Japanese restaurant is excellent. Servers Grace and Echo are extremely polite and lovely. Avoid the Chinese restaurant on the ground floor as the service and food quality are below standard.

A beautiful resort with very friendly staff. The location is perfect. The food was good, but not excellent. Breakfast buffet was much better than dinner buffet.

A 5* hotel for Chinese customers, not international guests. The hotel facilities are really nice with nice bedrooms and the park around the hotel is a real plus. They also propose a lot of activities. On that side, this is up to intercontinental standards or even above. However, there were 3 points that were disappointing and for us are not up to standards for a 5 stars hotel: - no English-speaking staff is not acceptable for an international brand. We could not communicate at the reception or restaurant. - it is mentioned 4 restaurants are open on the website and in the public area (1 Japanese, 1 Chinese, 1 buffet and 1 international) while actually only 2 were opened : the Chinese and international one. The latter is not up to international standard: no dessert menu, drinks menu only available in Chinese and the quality was average at best. - Service for food and drinks is generally speaking very slow (1h to get hamburger while being the only customer/ +30mn to get drinks at the bar) even though the staff is nice.

excellent sevice. the staff goes out of way to fulfill your needs. good breakfast and buffet dinner. lot of activities for youg kids.

The service during check-in and dinner at the Western-style restaurant were disappointing. The guided walk was advertised as a stroll yet it was a hike. The painting activity was nice.

Super big room with nice view! Super awesome coming at low peak season. Only item is probably the lights are turn on slightly late. We saw a few ppl riding in the dark. Quite dangerous since cars are travelling in low lights. Feedback to staff and they mention they will bring this to the in charge to adjust the light timing

Fantastic and very family friendly! Great play area, fun areas to walk around and I recommend the boat trip to the cable car/hike. The attention to detail is amazing, and Frank is top class with his courtesy and willingness to assist with any and everything 😊

We had a lovely stay at this beautiful hotel. The rooms were clean and a good size and the breakfast was delicious with lots of choice. We ate Western food in the bar every evening (burgers, chips etc) and the food was great. The pool was lovely (the jacuzzi is very warm) and my daughter loved the play room in the basement. Two things to consider: firstly, the boat trip is only short and involves either a cable car ride or a steep walk (I don’t like heights, so we opted for the walk and it was pleasant but would not be suitable for the elderly or very young children). Secondly, we did not know we had to book our taxi to the station the night before we checked-out, so a member of the team eventually booked one for us, as my Didi app would not get us a car, with the hotel being so far out. Overall, a lovely place and we will definitely return soon.

Beautiful view with delightful services. Definitely coming back again!