Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.4
Service9.6
Cleanliness9.6
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All reviews(773)
Positive reviews(753)
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Classy environment(76)
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Friendly front desk staff(40)
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Well decorated(20)
Tasty food(14)
Close to train station(9)
Tasty coffee(8)
Negative reviews(20)
Guest User
Superior Queen Room
Stayed in Apr 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on May 24, 2025
Love how clean the room was and so comfy. The toilet was like impressive!!!
Response from Property: Hello! Thank you very much for your evaluation of our hotel! The pace of progress will never stop. For your trust, we will be more persistent and wait for your coming with better service! I wish you a happy life! Safe and smooth!
Guest User
Queen Room
Stayed in Feb 2025
Couple
17 review
7.5/10
Posted on Mar 13, 2025
Visibility: Excellent. Along the main road of 林和西横路
Location: Excellent. 15 mins walking distance from rail station. City centre. Many restaurants, eateries, cafes, convenience stores, banks within walking distance. About 15 mins walking distances to both MTRs (林和西 or 广州东)
Service: Can be improved. Reception cold, passive and rigid. Unlike other Han Ting, very inflexible for check-in and check-out timings.
Cleanliness: Good housekeeping practices
Facilities: Not suitable for guests who prefers non-smoking rooms. Despite request for non-smoking room, room assigned had bad cigarette smoke even for 2nd night after airing the room and housekeeping.
Hotel has no parking or even a proper place for drop off. Not suitable for drivers or families with elderly or children as nearest quick drop off is a distance from hotel so may be a challenge to manage both luggage and care for family members.
6/7
Response from Property: Hello! Thank you for staying at Hanting Guangzhou Tianhe East Railway Station and for your valuable suggestions. We will convey your opinions to the relevant departments of the hotel and look forward to providing you with a more pleasant stay experience next time. Thank you again for your patronage and suggestions!
Anonymous User
2-bed Room
Stayed in Apr 2025
Family
7 review
8.5/10
Very Good
Posted on May 16, 2025
15 min walk from East Guangzhou Railway Station. Shoping mall and restaurants at walking distance. Basic Chinese breakfast, nothing fancy
Response from Property: Hello! Thank you for staying at Hanting Hotel Guangzhou Tianhe East Railway Station and for your valuable comments. We will convey your opinions to the relevant departments of the hotel and look forward to providing you with a more pleasant stay experience next time you stay. Thank you again for your patronage and suggestions!
Guest User
Queen Room
Stayed in Feb 2025
Couple
15 review
10/10
Outstanding
Posted on Mar 14, 2025
The best Hanting I've stayed at. We stayed one night to catch a train at Guangzhou East the next day, but would definitely consider staying there for longer in the future
Response from Property: 您好!非常感謝您對我們酒店做出的評價!前進的腳步永不停歇,為了您的信賴,我們將更加堅持不懈,用更好的服務等候您的來臨!祝您生活愉快!平安順遂!
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Queen Room
Stayed in Nov 2024
Solo traveler
43 review
10/10
Outstanding
Posted on Dec 4, 2024
Clean and spacious hotel. Good location and pretty close to the tourist attractions
Response from Property: 您好!非常感謝您對我們酒店如此的青睞和喜愛!前進的腳步永不停歇,為了您的信賴,我們將更加堅持不懈,用更好的服務等候您的來臨!祝您生活愉快!平安順遂!
kanvik
Queen Room
Stayed in Mar 2023
Business traveler
4 review
6.5/10
Posted on Apr 24, 2023
Hotel room was gud, but for the vegetarians there were no option on the breakfast menu.
Response from Property: Dear guests, thank you for your stay and comments. It is a great honor to be recognized by you. Hanting Hotel Guangzhou Tianhe East Railway Station has always been adhering to the principles of cleanliness, family and friends, and comfort. I hope that every guest can have a satisfactory short stay and bring a little warmth. welcome next time
David
Superior Queen Room
Stayed in Apr 2023
Solo traveler
19 review
6.0/10
Posted on Jun 7, 2023
Good hotel , 15 minutes walk to Guangzhou east station
Response from Property: 尊敬的賓客:您好!感謝您的支持與認可,您的鼓勵是我們前進的動力,小店會更加努力的進一步去做好優質的服務,祝您生活愉快!
Guest User
Queen Room
Stayed in Feb 2023
Couple
2 review
10/10
Outstanding
Posted on Mar 20, 2023
very nice
Response from Property: 尊敬的賓客:感謝您的入住及點評,您的認可就是我們努力的動力,酒店有着豐富的自助早餐,品種多。期待您的下次光臨
Guest User
Superior Queen Room
Stayed in Jun 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 7, 2025
The room is quite big and has two tables, which is perfect for makeup.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your evaluation of our hotel! The pace of progress will never stop. For your trust, we will be more persistent and wait for your coming with better service! I wish you a happy life! Safe and smooth!
Guest User
Superior Queen Room
Stayed in Jun 2025
Business traveler
2 review
10/10
Outstanding
Posted on Jul 5, 2025
The room is very clean and the service attitude is also very good
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your evaluation of our hotel! The pace of progress will never stop. For your trust, we will be more persistent and wait for your coming with better service! I wish you a happy life! Safe and smooth!
Anonymous User
Superior Queen Room
Stayed in Mar 2025
Business traveler
42 review
10/10
Outstanding
Posted on Apr 28, 2025
The hotel room type is great, the hardware facilities are complete, the location is very convenient, there are also delicious food around, and the service attitude is first-class. Next time I come to Guangzhou Haizhu, I will stay here. It’s a great stay experience! !
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your evaluation of our hotel! The pace of progress will never stop. For your trust, we will be more persistent and wait for your coming with better service! I wish you a happy life! Safe and smooth!
Guest User
Superior Queen Room
Stayed in Mar 2025
Business traveler
1 review
10/10
Outstanding
Posted on Apr 28, 2025
The hotel is very good, with a very simple and generous design. The items you need are neatly placed and basically in easy-to-reach places. If you stay in a twin bed, it is recommended to stay on the sixth floor. When the weather is good, you can also see the youthful atmosphere of the stadium, which is very nice haha
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your evaluation of our hotel! The pace of progress will never stop. For your trust, we will be more persistent and wait for your coming with better service! I wish you a happy life! Safe and smooth!
Guest User
Queen Room
Stayed in Mar 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on May 1, 2025
The hotel is located very close to the East Station and nearby is Oriental Baotai Plaza, which is quite convenient. The hotel also has a self-service laundry room, self-service luggage storage, and a self-service coffee machine in the lobby. It has all the basic functions commonly used in travel. It is quite good and the stay is very comfortable! !
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your evaluation of our hotel! The pace of progress will never stop. For your trust, we will be more persistent and wait for your coming with better service! I wish you a happy life! Safe and smooth!
Guest User
Queen Room
Stayed in Mar 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 27, 2025
Very close to the East Station, good environment, clean and sanitary, good breakfast, attentive and enthusiastic front desk service, very satisfied.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your evaluation of our hotel! The pace of progress will never stop. For your trust, we will be more persistent and wait for your coming with better service! I wish you a happy life! Safe and smooth!
Guest User
Superior Queen Room
Stayed in Mar 2025
Business traveler
6 review
10/10
Outstanding
Posted on Apr 24, 2025
The big bed room I booked was close to the road and a bit noisy. The customer service staff was very helpful in changing the room. Overall, I was very satisfied. I will choose to stay in this hotel next time.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your evaluation of our hotel! The pace of progress will never stop. For your trust, we will be more persistent and wait for your coming with better service! I wish you a happy life! Safe and smooth!