Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.7
Service9.8
Cleanliness9.7
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All reviews(46)
Positive reviews(22)
Reviews with photos/video(5)
Great service(6)
Has an infinity pool(3)
Children's pool available(3)
Clean pool(3)
Great swimming pool(3)
Girl from Tokyo
Cave Suite with Private Hot Tub & Private Steam Room (E2)
Stayed in Nov 2024
Solo traveler
2 review
9.0/10
Great
Posted on Dec 26, 2024
I was worried because I hadn't told my arrival time in advance, but staff was nearby and guided me smoothly. We even got Santorini wine, which usually costs a lot of money, for free just because it was Christmas! The female staff were very friendly and kind, and the male staff were also very kind, delivering breakfast and other things even in the rain!
事前に到着時刻を伝えておらず不安だったのですがスタッフがすぐ近くにいてスムーズに案内までしてくれました。
普段はお金のかかるサントリーニのワインも、クリスマスだからと言ってFreeでいただきました!女性のスタッフはノリが良くてとても親切で、男性の方も雨の中しっかり朝食や物を届けてくれて優しい方々でした!
HUI CHAK WA
Suite with Sea View, Private Heated Pool & Steam Room (B2)
Stayed in May 2024
Couple
4 review
10/10
Outstanding
Posted on Jun 12, 2024
A very beautiful and clean hotel near centre of Santorini. Lovely pool and stream room in the hotel room. Hotel can provide taxi service an anytime. Worth to stay here for your Santorini trip especially for couples. However, hotel should improve communication within teams and the power supply for the steam room and the pool outside.
YIYA***
Suite with Sea View, Private Hot Tub & Steam Room (A3)
Stayed in Feb 2024
Traveling with friends
26 review
10/10
Outstanding
Posted on Apr 3, 2024
Nice stay here. Very good location just take ten minutes to the Fira town centre, nice service and provide a lot of suggestions on travelling.
Wonderful private pool and room facilities, perfect view!!!
Highly recommend!!!
Guest User
Honeymoon Seaview Maisonette with Private Hot Tub & Private Steam Room (A4)
Stayed in Nov 2024
Couple
2 review
10/10
Outstanding
Posted on Dec 26, 2024
If I come to Fira Village again, I think I'll book here again!
I really hate noisy places, but it's quiet because there aren't many people around. First of all, it's not too far from the mart, Purihua, and Asian club stores! And most of all, the staff were so kind. I had a great time in Santorini~ It rained so I couldn't take pictures of the pool outside, but it was wide and I could use it warmly, and there was a sauna inside, so it was really
great. I could wash warmly when I showered ㅎㅎ
If I come to Fira Village again, I think I'll book here again! I really hate noisy places, but it's quiet because there aren't many people around. First of all, it's not too far from the mart, Purihua, and Asian club stores! And most of all, the staff were
so kind. I had a great time in Santorini~ It rained
so I couldn't take pictures of the pool outside,
but it was spacious and warm, and there was
a sauna inside, so that was really great. I could
wash warmly haha
Original TextTranslated by Google
Anonymous User
Suite with Sea View, Private Heated Pool & Steam Room (A1)
Stayed in Nov 2024
Other
40 review
10/10
Outstanding
Posted on Jan 15, 2025
The front desk staff is very friendly and the hotel is close to the city center, but the environment outside the hotel is a bit desolate. The room is very nice, with an outdoor bathtub, nice!
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Guest User
Honeymoon Seaview Maisonette with Private Hot Tub & Private Steam Room (A4)
Stayed in Oct 2024
Couple
4 review
8.0/10
Very Good
Posted on Dec 3, 2024
There were hairs and dead bugs on the blanket🥲🥲 And the window was so dirty that it blocked the view outside. When I showered in the bathroom, water leaked out of the bathroom and soaked the living room..
It was located in a place where I could see the sunrise in Santorini. I couldn't see the sunset, and I couldn't see the cliffs with white buildings and blue domes. The area looked a bit slum. The inside of the building is pretty and well-equipped. The staff was very friendly and kind.
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Guest User
Suite With Sea View, Private Heated Pool & Steam Room (B1)
Stayed in Nov 2023
Couple
2 review
10/10
Outstanding
Posted on Dec 25, 2023
It's absolutely the best. The facilities even include a sauna. It's very clean, nice, and friendly. Everything is conveniently available. The breakfast is also very delicious. I definitely want to come again next time.
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Guest User
Suite with Sea View, Private Heated Pool & Steam Room (A1)
Stayed in Jun 2025
Other
4 review
10/10
Outstanding
Posted on Jul 28, 2025
真的很好 比我想象中好看很多
設施:很好👍
衞生:很乾凈
環境:美麗
服務:很到位
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Guest User
Stayed in Jul 2025
Couple
10/10
Outstanding
Posted on Aug 13, 2025
This is a very clean hotel, with an excellent breakfast, always served exactly on time. The receptionists are impeccable. A round of applause for Dior — she is extremely attentive and helps with absolutely everything you might need. In our case, she assisted with car rental, restaurant reservations, and many other things. She has great local contacts and is always ready to help. Honestly, I have nothing negative to say. Every single staff member in this hotel is kind, friendly, and attentive. The cleanliness is impeccable, the pool is great, and everything is really well taken care of. The hotel is also in an excellent location — just 5 minutes’ walk from the center, yet in a calm and quiet area. Truly a wonderful place to stay.
Guest User
Stayed in Jun 2025
Couple
10/10
Outstanding
Posted on Jul 30, 2025
The service was flawless, with a staff that was not only exceptionally kind and attentive, but always ready to accommodate every request and need. Their warmth and thoughtfulness made me feel completely at home. I highly recommend ordering breakfast in your room—it’s much more than just a simple breakfast; it’s a full brunch, delicious and beautifully prepared. The rooms are spotless, spacious, and equipped with everything you could possibly need, with daily cleaning that’s both efficient and precise. Having a private pool cleaned every single day was a dream, and the private jacuzzi was the perfect spot to relax and unwind in total privacy. The location is unbeatable—just a short walk and you’re right in the heart of Thira. It’s honestly one of the best experiences I’ve ever had in my life. I can’t recommend it enough—this is the place to stay if you want to make your trip truly unforgettable! Absolutely incredible experience—truly a 100/10! Every detail exceeded my expectations. The service was flawless, with a staff that was not only exceptionally kind and attentive, but always ready to accommodate every request and need. Their warmth and thoughtfulness made me feel completely at home. I highly recommend ordering breakfast in your room—it’s much more than just a simple breakfast; it’s a full brunch, delicious and beautifully prepared. The rooms are spotless, spacious, and equipped with everything you could possibly need, with daily cleaning that’s both efficient and precise. Having a private pool cleaned every single day was a dream, and the private jacuzzi was the perfect spot to relax and unwind in total privacy. The location is unbeatable—just a short walk and you’re right in the heart of Thira. It’s honestly one of the best experiences I’ve ever had in my life. I can’t recommend it enough—this is the place to stay if you want to make your trip truly unforgettable!
Guest User
Stayed in Jun 2025
Other
10/10
Outstanding
Posted on Jul 24, 2025
Very friendly and helpful staff who gave us tips for things to do, places to go and booked our dinner reservation, quad bike rental and taxi’s. Very clean and spacious accommodation with steam room and jacuzzi. Easy to communicate with in person and via WhatsApp.
Guest User
Stayed in May 2025
Other
10/10
Outstanding
Posted on Jun 15, 2025
These suites are amazing, I actually got engaged on this holiday which made it even more special! But the service of this place was 10/10. Honestly went out of their way to accommodate you in every way. Great 10/10 location to Fira- they even assisted with booking the best restaurants etc! Very very impressed and will 100% be back! Thanks for a perfect stay!
Guest User
Stayed in Jun 2024
Other
10/10
Outstanding
Posted on Jul 31, 2024
We had the best time at Cycladic suites. We stayed in the large room with a private pool and sea views and our friends stayed in the hot tub rooms. Dior the manager at the hotel is extremely accommodating she made us feel so at ease and handled everything. We absolutely loved it here and would love to return soon! Highly recommend!!!
Guest User
Stayed in Jun 2024
Other
10/10
Outstanding
Posted on Jul 28, 2024
Had a fantastic stay here, place is spotless, exceptional customer service and we couldn't fault the place in anyway, very close to the town but you wouldn't even realise. Being able to chill out in your private pool in the evenings looking at the views was pure bliss. Definitely go to the recommended restaurants by the staff, they were super!
Guest User
Stayed in May 2024
Other
10/10
Outstanding
Posted on Jun 3, 2024
The staff at this hotel was amazing!!! They treated us like family. We lost our passports at the airport and they did everything they could to help us. They even texted me saying they were worried about me. The rooms were clean. The location was walking distance to all the hustle and bustle without having to sleep in the middle of it. Close to bus station as well if needed. Beautiful view from A3 with hot tub and steam room in the suite that we enjoyed very much! We would book again!