Novotel Sydney Brighton Beach

Novotel Sydney Brighton Beach Reviews

Novotel Sydney Brighton Beach

2 Princess St, Brighton-Le-Sands, New South Wales, 2216, AustraliaView Hotel Details
Novotel Sydney Brighton Beach
Novotel Sydney Brighton BeachNovotel Sydney Brighton BeachNovotel Sydney Brighton Beach
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1 night

Novotel Sydney Brighton Beach Guest Reviews

4.2/5
Very Good
131 review
Verified reviews
Location4.3
Amenities4.2
Service4.2
Cleanliness4.3
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All reviews(131)
Positive reviews(28)
Reviews with photos/video(9)
Awesome stay(9)
Awesome rooms(8)
Friendly staff(7)
Delicious breakfast(6)
Close to beach(6)
Nice sea view(5)
Convenient location(5)
Negative reviews(3)
The Travelling Teddies
Superior King Room with Botany Bay View
Stayed in Jan 2025
Family
10 review
5.0/5
Outstanding
Posted on Feb 12, 2025
The Novotel in Brighton Le Sands is a fabulous hotel in Sydney's south. Highly recommend it for families, couples or just for a relaxing night before a flight!
Guest User
Standard Two Double Room
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 9, 2025
Staff were all lovely and hotel was beautiful. We really enjoyed our stay and wish it was longer
KaurPawandeep
Standard King Room
Stayed in Mar 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Apr 7, 2024
Easter Sunday lunch was better than last Friday. Staff were amazing polite and ready to serve. Seafood was nice and plenty with variety. Sad about the pippis ( sesame sauce on it? Really?) The best recepi is garlic,olive all and coriander. Lamb shanks was a great idea in a massive pan swimming in rice, same to the "Taco shed". Deserts were plenty as well. I do prefer the ones in the big plates, they were moist. The individual cakes are dry. Coffee was terrible, they used to have Nespresso. Opted for a Dilmah tea. Overall was a great day of Easter
6/8
Guest User
Standard King Room
Stayed in Dec 2023
Family
12 review
5.0/5
Outstanding
Posted on Feb 20, 2024
Close to the beach and close to the airport. Very good breakfast and healthy juice!
Kat O
Superior King Room with Botany Bay View
Stayed in Oct 2023
Business travelers
42 review
4.2/5
Very Good
Posted on Dec 4, 2023
Amazing sea view awaited us when we reached our cosy rooms! The hotel is only ~ 20 mins drive from the Sydney International Airport. We can take a bus to the Rockdale Train Station and changed to the Central or Bondi Beach Train Station. Coles supermarket and the beach is only a breezy 5 mins walk from the hotel. We thoroughly enjoyed our stay at NSBB amid the city fast pace life ❤️ The sumptuous breakfast is a must to experience while overlooking the beautiful beach 🏝️
6/9
Guest User
Superior King Room with Botany Bay View
Stayed in May 2023
Couples
2 review
4.0/5
Very Good
Posted on Jun 14, 2023
My husband and I stayed here on our wedding night. The duty manager was very helpful and prepared everything nicely. We stayed in a King room facing the bay, with a beautiful view. There was some confusion regarding our stay but everything was sorted out and the hotel manager was very prompt with correcting these things and making us very happy with our stay.
6/9
Guest User
Standard King Room
Stayed in Aug 2023
Family
1 review
3.5/5
Posted on Oct 1, 2023
Very old furniture and decor, not modern, cleaning crew we’re waiting out side our door at 7:30 am on Sunday morning. Front desk staff were nice and friendly. Breakfast was nice but a bit too pricey. Bed was comfortable, I would stay there again if they renovate and update the rooms.
Response from Property: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Novotel Sydney Brighton Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please know that as we are ever striving to improve our standard of guest service and provide guests with the experience and facilities expected; your feedback (and scores) as well as time taken, is much appreciated. We are regretful to hear that you encountered such issues during your recent stay with us, and we appreciate you taking the time to let us know where we went wrong. Your comments will aid us within the management team to identify our biggest areas of improvement and how we can best serve you as our guests. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Sophie FontanaGuest Experience ManagerNovotel Sydney Brighton Beach
Pearl G.
Standard Two Double Room
Stayed in Aug 2023
Family
4 review
4.2/5
Very Good
Posted on Sep 13, 2023
On check in, I told the receptionist Anjali that I was disappointed that the room that I tried to book in online with lounge and overlooking the beach was no longer available. She checked it out and told me that she could give me an upgrade. That was an immediate delight. There were renovations going on so the hotel was not 100% and that was understandable, but I was definitely happy with the room upgrade and my cousins who were with me for the wedding were also satisfied. The place was a few steps away from Coles and liquorshop and some other shops. Beautiful vies from out room. I wish we stayed longer.
Response from Property: Dear Pearl,I hope this response finds you well.Thank you kindly for taking the time to share with me your recent experience at the Novotel Sydney Brighton Beach and for your ongoing loyalty which we appreciate.I am truly delighted to read that you had a good stay with us and enjoyed your room and the stay was as you had envisaged it.I would like to take this opportunity and on behalf of all our staff to truly thank you for your kind compliments and for appreciating our passion and dedication for hospitality.At the Novotel Sydney Brighton beach, it’s truly our mission to be a heartist at every opportunity during the guest's journey. Been a heartist is about leading with your heart. It's using your creativity, innovation and empowerment to heart-warm, spotlight and genuinely connect with all our guests.Thank you again for your kind feedback, and we hope to see you again soon for another magnificent journey with us.I look forward to your next stay with us.Best Regards,Sophie FontanaGuest Experience ManagerNovotel Sydney Brighton Beach
Guest User
Standard Two Double Room
Stayed in May 2023
Business travelers
1 review
3.7/5
Posted on Jun 10, 2023
Breakfast was boring, toaster burns bread. Room was quite good, spacious, better to provide extra chair.
Guest User
Standard King Room
Stayed in Apr 2023
Family
1 review
5.0/5
Outstanding
Posted on May 31, 2023
One of the best hotels in Sydney, will be staying again. Great customer service, nice views and very clean room.
grgrgrshark
King Suite with Botany Bay View and Spa
Stayed in Dec 2022
Solo travelers
5 review
4.7/5
Amazing
Posted on Mar 29, 2023
A beautiful treat to myself, I've wanted to stay here since I was a kid. It was so nice to sit on the balcony and watch over botany bay and see the planes coming and going across the water. The room was enormous and well appointed. Later checkout time would be appreciated, and longer time frames on the paid parking too after check out.
Response from Property: Dear valued guest,I hope this response finds you well.Thank you kindly for taking the time to share with me your recent experience at the Novotel Sydney Brighton Beach.I am are truly delighted to read that you had a good stay, full field your dream to stay with us, enjoyed our lovely rooms with comfortable bed and the overall relaxing vibe of our hotel with the added value of our close proximity to the beach and amazing views.Thank you again for your kind feedback and we hope to see you again soon for another magnificent journey with us.I look forward to your early return.Best Regards,Sophie FontanaGuest Experience ManagerNovotel Sydney Brighton Beach
Anonymous User
Superior King Room with Botany Bay View
Stayed in Nov 2022
Family
2 review
4.0/5
Very Good
Posted on Dec 29, 2022
We had booked 2 nights here for the kids to be able to swim and unfortunately were not told/notified or made aware that the swimming pool was under construction. Definitely wouldn’t have booked here if we knew that as that’s what we were after. Great location next to the beach with a good atmosphere. Great buffet breakfast. We checked out after one night to find another hotel with a accessible pool
Guest User
King Suite with Botany Bay View and Spa
Stayed in Oct 2022
Couples
1 review
2.7/5
Posted on Dec 1, 2022
Room was so old with cracking ceiling corners, the tv is at least 15 years old with bad signals. I contacted the front desk telling them about issues with the TVs, they said will send someone up to have a look, i called 4 times and no one ever care to come up. Very very weak water pressure in shower, mold on the bedroom curtain. Never worth the $298 i paid for, i felt like i was in a country side motel more than in a 4 stars hotel.
Javed
Standard King Room
Stayed in Oct 2022
Business travelers
33 review
2.7/5
Posted on Nov 23, 2022
A old hotel need refurbish and staff is not cooperative but breakfasts is very good and in front off beach
Guest User
Standard Two Double Room
Stayed in Nov 2023
Travel with friends
5 review
4.7/5
Amazing
Posted on Jan 6, 2024
Amazing Breakfast!!!