Qinghai Lake Guanhu International Grand Hotel Reviews

Response from Property: Dear Guest,Thank you so much for taking the time to share your detailed experience and for saying it’s a “worthy stay for the price” — this means a lot to our entire team! We’re thrilled to hear you enjoyed the excellent location for exploring Qinghai’s scenic areas, the comfortable lake-view stay, sufficient parking, and the friendly service from our staff. These are exactly the details we strive to perfect to make every traveler’s trip smoother, especially for families.We sincerely apologize for the two areas that didn’t meet your expectations: the spa pricing feeling a bit high, and the unavailed facilities (spa discount and scenic area photos) you were assured during booking. Please rest assured we’ve already shared your feedback with our relevant departments — we’ll review the spa pricing structure and double-check our booking communication process to ensure promised benefits are clearly delivered next time.Your recommendation for all travelers, especially families, is a huge encouragement. We hope you’ll give us another chance to make up for the small shortcomings, and we’ll keep working to enhance your experience when you return to Qinghai Lake.

Response from Property: Dear Guest,Thank you so much for taking the time to share such a wonderful review of your family stay with us—we’re absolutely thrilled to hear you had a fantastic experience!Your kind words about the free room upgrade with Qinghai Lake views from the balcony made our day. Going the extra mile to enhance our guests’ stays is something we take great pride in, and we’re delighted this small gesture added to your enjoyment. It’s wonderful to know you appreciated the spacious, spotless rooms and the hotel’s newness (we opened in 2023, so your recognition of our condition means a lot!).We couldn’t agree more about the location—being just 3-4 minutes from the main scenic spot, while surrounded by mountains with grazing sheep, yaks, and goats, truly lets guests soak in both lake and mountain vibes. There’s something so calming about that blend of nature, and we’re glad it helped soothe your soul during your trip.Your praise for our staff’s warm, attentive service and the delicious halal food touches our hearts deeply. Ensuring all guests feel welcome and can enjoy local cuisine worry-free is a priority for us, so we’re overjoyed the halal options made your stay more comfortable.Thank you for your high recommendation and for saying you’ll return—this means the world to our team. We’re already looking forward to welcoming you and your family back to Qinghai Lake, and to creating more wonderful memories together.Warm regards.

Response from Property: Dear Guest,Thank you so much for taking the time to share your wonderful experience at Qinghai Lake View International Hotel! We are truly delighted to hear that your solo trip exceeded expectations and that you felt fully immersed in the tranquility and natural beauty of the area. It means a lot to us that our hotel became a part of your memorable journey ❤️We especially appreciate your kind words about our spacious, clean rooms and the picturesque mountain & Qinghai Lake views. Our team takes great pride in maintaining high standards of cleanliness and ensuring every guest enjoys breathtaking scenery right from their window. The lake’s vastness and the mountains’ grandeur are indeed special treasures of this region, and we’re thrilled you were able to connect with nature here.Your compliments on the smooth check-in experience and friendly staff have been shared with our entire team. Providing warm, efficient service is at the heart of what we do, and knowing we contributed to your sense of relaxation makes our efforts worthwhile.We’re absolutely thrilled that you plan to return with family and friends! It would be our honor to welcome you back and create more beautiful memories together. Please let us know in advance when you’re planning your next visit—we’d be happy to prepare special arrangements to make your stay even more unforgettable.Until then, may the peace and beauty of Qinghai Lake stay with you, and we look forward to hosting you again soon!Warm regards,Qinghai Lake View International Hotel Team

Response from Property: Dear Guest hello. Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you found our hotel nice and well-placed for exploring the Erlangjian area of Qinghai—being conveniently located to help guests enjoy the scenic spots is something we always strive for. It means a lot to us that you felt the hotel is even nicer than the pictures suggest, and that the rooms were quiet for a comfortable stay.We hope you had a great time exploring Qinghai, and we’d love to welcome you back again if you ever return to the area. Thank you again for your review—it helps us keep getting better! 😊

Response from Property: Dear Guest,Thank you so much for taking the time to share your feedback and for your kind comment that our hotel is "Very good"—this means a lot to our team!We sincerely apologize for the communication difficulties you encountered during your stay, as providing smooth and accessible service to every guest, including our international friends, is always our top priority. Your feedback has reminded us to further strengthen the language skills training of our staff (especially in daily English communication) and we will also consider adding more multilingual service tips or support tools in public areas and guest rooms to reduce communication barriers.Once again, thank you for pointing out this area for improvement. We hope you will give us another chance to serve you better in the future, and we are committed to making your next stay more comfortable and convenient.

Response from Property: Dear Guest,Thank you so much for taking the time to share your feedback about your stay with us. We’re delighted to hear that you enjoyed the friendly service of our staff, the good restaurant, the great lake views, and the peaceful atmosphere of the hotel—these are all aspects we strive to excel in, so your recognition means a lot to us.Thank you again for choosing our hotel. We hope to have the opportunity to welcome you back soon, and to continue refining our services to enhance your experience even further. Wishing you all the best!

Response from Property: Dear guest,Thank you so much for taking the time to share your feedback! We’re delighted to hear that you enjoyed our hotel’s prime location and overall stay. Your understanding regarding the hot water issue is truly appreciated—while we strive for seamless service, your patience and flexibility mean the world to us. We’re relieved that you were still able to enjoy a hot shower despite the temporary glitch! Your positive review is a great encouragement to our team, and we’ll work even harder to ensure every aspect of your next visit is flawless. We hope to welcome you back soon for an even more perfect experience!

Response from Property: Dear Guest:. Hello! Thank you very much for your high evaluation of our hotel. We are glad that the location and breakfast met with your approval. Xiao Wang, Xiao Sun and Xiao Zhang are also very excited to hear your praise. They will continue to greet every guest with full enthusiasm and professional service. We are also honored to provide you with useful information about visiting Qinghai, and we hope that every guest can have a wonderful trip in Qinghai. We will continue to work hard to improve the quality of the hotel in all aspects, and look forward to your next visit. I wish you a happy life and a wonderful journey!

Response from Property: Dear guests: Hello, thank you for your recognition of us, every trace of the guest's needs is the direction of our sincere efforts. Through your meticulous description, you can feel the happiness that this journey brings to you, which is what our service has been pursuing, which will also become the driving force for us to continue to work hard and keep forging ahead, and look forward to serving you next time!

Response from Property: Dear Distinguished Guests, Hello! Thank you very much for your support and recognition of the hotel, the hotel is an excellent location around Qinghai Lake, we are really very happy to see your satisfaction and affirmation, we will continue to work hard and always be ready for you to come back at any time.

Response from Property: Dear Guest:. Hello! I am very happy to hear that you have highly praised the service and management of our hotel, and I am also very happy that the lake view room arranged for you has made you so satisfied. The staff at the lobby bar will also be inspired by your recognition. We apologize for the poor experience you had with the management of the restaurant. We will attach great importance to this issue and immediately reassess and adjust the price of the restaurant to ensure that the price is more reasonable. At the same time, we will also strengthen the training of restaurant service staff, improve service efficiency, improve service atmosphere, so that guests can enjoy the same quality experience in the restaurant as in other areas of the hotel. Thank you again for your feedback and suggestions, and we look forward to your next visit to give us the opportunity to provide you with more perfect service.

Response from Property: Dear VIP It must be a breathtaking view. Enjoy your time there!”

Response from Property: Dear guests, hello! Thank you very much for choosing to stay and sharing your detailed experience. We are deeply sorry for the inconvenience you encountered due to altitude sickness during your stay, as well as the lack of facilities and services. As you mentioned, the high altitude may cause altitude sickness. We will proactively remind guests when confirming the reservation and provide suggestions for plateau adaptation (such as taking Rhodiola rosea in advance, avoiding strenuous exercise, etc.). We are very sorry that this experience did not meet your expectations. If you are willing to stay again, we hope to present you with more complete services. Your suggestions are an important direction for our improvement. I wish you a safe journey and look forward to bringing you a better experience in the future!

Response from Property: Dear guest, hello! Thank you very much for choosing our hotel as the terminal of the Qinghai-Gansu semi-circular line and leaving such a detailed and warm review! We are honored by your recognition of the hotel's geographical location, natural scenery, facilities and services, and we are proud to be the "perfect ending" of your journey! Regarding your suggestions, we have carefully recorded and started to improve. The vastness and tranquility of Qinghai Lake are always here waiting to meet you again. Your suggestions are our valuable guide to improve quality. I look forward to seeing our changes when you come again next time, and we can continue to provide you with more considerate services! I wish you a smooth journey in the future, with the beautiful memories of Qinghai Lake, and flowers all the way!