GreenTree Alliance Hotel (Golmud Yanhu Square)

GreenTree Alliance Hotel (Golmud Yanhu Square) Reviews

GreenTree Alliance Hotel (Golmud Yanhu Square)

No. 46 Bayi East Road, Golmud, Qinghai, ChinaSee Hotel Details
GreenTree Alliance Hotel (Golmud Yanhu Square)
GreenTree Alliance Hotel (Golmud Yanhu Square)GreenTree Alliance Hotel (Golmud Yanhu Square)GreenTree Alliance Hotel (Golmud Yanhu Square)
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Guest Reviews

9.1/10
Good
764 review
Verified reviews
Location9.1
Amenities8.9
Service9.1
Cleanliness9.1
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All reviews(764)
Positive reviews(739)
Reviews with photos/video(174)
Great value for money(57)
Friendly front desk staff(42)
Convenient parking(29)
Tasty coffee(18)
Perfect for business trips(12)
Delicious breakfast(10)
Located downtown(6)
Has rooms for families(2)
Negative reviews(25)
Guest User
Business 2-bed Room
Stayed in May 2024
Traveling with friends
3 review
10/10
Outstanding
Posted on Jun 28, 2024
Comfortable hotel, has halal option for breakfast. No air conditioner but can open the window. Golmud is cool during night time, so the room did not feel hot.
Response from Property: Dear guests: Thangk you for choosing Gemeng Hotel Slat Lake Plaza,Which provides Muslim breakfast to sever more friends. The hotel is located in the plateau area ,the temperature difference between morning and evening is large,and the air conditioner is useless.Thank fou you five-star praise and look forward to meeting you next time.
Guest User
Pure Freshness Twin Room
Stayed in Sep 2024
Traveling with friends
12 review
8.5/10
Very Good
Posted on Oct 23, 2024
We were satisfied with our stay in this Hotel and highly recommend it to anyone wishing to visit Golmud.
Response from Property: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Jiale
Pure Freshness Double Bed Room
Stayed in Jan 2025
Business traveler
159 review
6.0/10
Posted on Feb 26, 2025
The room is average, the front desk service is OK! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! well
Original TextTranslated by Google
Response from Property: Thank you very much for your affirmation and suggestions. We are very sorry for the inconvenience caused to you during your stay. We will actively adopt your suggestions and hope that you will have a different experience next time you stay. I wish you a pleasant journey.
M258130****
Pure Freshness Double Bed Room
Stayed in Jan 2025
Couple
1 review
2.0/10
Posted on Feb 11, 2025
The room is not clean, the front desk service attitude is poor, I booked a room online a few hours in advance, but when I arrived, they said there was no room. The front desk ignored the guest and did not actively handle it, leaving the guest to handle it themselves, and it took a long time to handle it.
Original TextTranslated by Google
Response from Property: Thank you very much for your affirmation and suggestions. We are very sorry for the inconvenience caused to you during your stay. We will actively adopt your suggestions and strengthen the training of front desk staff. We hope that you can have a different experience next time you stay. I wish you a pleasant journey.
_WeChat233451****
Business 2-bed Room
Stayed in Jul 2024
Traveling with friends
2 review
3.0/10
Posted on Aug 6, 2024
The room facilities are old, the cabinets are rotten, the carpet is full of stains and hair, the bath towels are black, there is no dry and wet separation in the bathroom, and the shower is in the narrow space between the toilet and the cabinet! Although it is summer vacation, the higher price is understandable, but the hotel hygiene is really too poor, the price does not match the actual quality! What’s even more outrageous is that hotel prices in the entire city of Golmud are ridiculously high. Ordinary hotels can cost thousands of yuan. Are they blinded by money? ! ! It really ruined my good impression of it. Before coming here, I heard that Golmud, as a county-level city, is the second largest city in Qinghai. I thought that hotels and other related services should be complete, but I didn't expect this to happen!
Original TextTranslated by Google
Response from Property: Dear customer, we are deeply sorry for the unpleasant experience you had. You chose us among many stores because there is something about us that attracted you. So please trust us again. We will handle the problem properly according to your situation. We apologize to you again.
M46118****
Business Family Room
Stayed in Jun 2024
Family
1 review
2.0/10
Posted on Jul 30, 2024
There was no water in the room. I called the front desk and asked if they provided water. They said they provided it and asked them to deliver water, but I didn't receive any water until I checked out the next day. When I asked for a quilt, they said the room was full and they didn't have any extra. I can understand that, but I was quite angry when they didn't deliver water. There were no toothbrushes in the room either!
Original TextTranslated by Google
Response from Property: Dear guest: Hello, I am very sorry that you have had an unpleasant experience. The water delivery boy at the front desk has been on duty. The bottled water in your room has not arrived. It must be the boy's negligence. I am very sorry. I sincerely ask you to give it a chance and see the changes in Xiaoge.
Anonymous User
Pure Freshness Double Bed Room
Stayed in Nov 2024
Other
8 review
3.2/10
Posted on Jan 1, 2025
Everything else is fine. The security guard's service attitude is extremely bad. It's extremely bad. I don't owe you any money.
Original TextTranslated by Google
Response from Property: Thank you very much for your affirmation and suggestions. We are very sorry for the inconvenience caused to you during your stay. We will actively adopt your suggestions and strengthen security training. We hope that you will have a different experience next time you stay. I wish you a pleasant journey.
1382648****
Business 2-bed Room
Stayed in May 2024
Family
26 review
10/10
Outstanding
Posted on Jun 23, 2024
The room is spacious, clean and hygienic, and the WiFi signal is good. Although it is on the roadside, it is relatively quiet and not noisy. There are restaurants nearby, which is convenient and has good reviews.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Green Alliance Hotel will always stand in this city, waiting for your arrival! See you there or not! Wish you always smile ^_^!
Mitang
Business Family Room
Stayed in May 2024
Family
86 review
10/10
Outstanding
Posted on Jun 14, 2024
The room is spacious and bright, the carpet is soft, and the bedding is very comfortable. If I don't have to rush to Dunhuang, I really want to stay a few more days. The hot water is great, the parking is very convenient, and there are many things to eat around \( ͯω ͯ ) / Worth it recommend,
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Green Alliance Hotel will always stand in this city, waiting for your arrival! See you there or not! Wish you always smile ^_^!
M353913****
Business 2-bed Room
Stayed in Apr 2024
Business traveler
3 review
10/10
Outstanding
Posted on May 28, 2024
The lobby provides special tea drinks, which are very delicious. The room facilities are also very good. There is also a separate sofa in the standard room, which is very convenient for living with children. The room also comes with free hanging ear coffee, which is not bad. It was a good stay. I will stay here again next time I come back.
Original TextTranslated by Google
Response from Property: Receiving a five-star review is like the warm sunshine in winter, warm and comfortable. Let your thoughts swim like fish in the blue sky and white clouds. Thank you for your recognition of Green Alliance Hotel. This heartfelt praise will remain in your memory. Your encouragement will spur all staff of Green Alliance Hotel to continue to provide satisfactory + surprising services and efforts!
M227259****
Pure Freshness Double Bed Room
Stayed in Apr 2024
Traveling with friends
32 review
9.5/10
Amazing
Posted on May 27, 2024
I was traveling by car with my friends and stopped by to find this hotel. It was really good and cost-effective. It has a parking lot and is very convenient. The room is quite big and the sanitary conditions are complete. The lady at the front desk has good service, but the decoration may be a bit old. !
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Response from Property: But she does not lose her dignity and sophistication, and can always make you full of surprises. Although it is small, it is all concentrated classics. She looks forward to seeing you here again. Thank you for choosing Green Alliance Hotel!
M370111****
Business 2-bed Room
Stayed in Apr 2024
Business traveler
1 review
10/10
Outstanding
Posted on Jun 2, 2024
Facilities:: There is a small sofa in the room which is very convenient Hygiene: clean and tidy, clean sheets and quilts Environment: Room facilities are very good. The coffee is delicious.
Original TextTranslated by Google
Response from Property: It is said that a clean living environment is the most basic need for a good life. It can not only make you feel good, but also make you happy physically and mentally! Our guest room aunts have put in a lot of effort. Thank you for promoting Green Alliance Hotel. We look forward to your visit again.
M759587****
Business 2-bed Room
Stayed in Apr 2024
Business traveler
1 review
10/10
Outstanding
Posted on May 25, 2024
Environment: There is a tea table in the lobby. The buffet style is very good, and the boss is very enthusiastic. It is recommended to eat at the restaurant on the second floor. The dishes are all delicious. The hotel environment is also good. Hygiene is also good.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing our hotel to stay on your important day. It is our honor to provide you with satisfactory service. For attentive young guests who want to give a special stay surprise to another partner, you can contact the service steward at any time. According to your needs, we can tailor personalized room layout services for you. We look forward to the opportunity for us to provide you with satisfaction + surprise. The ultimate service experience.
1393629****
Business 2-bed Room
Stayed in Apr 2024
Couple
13 review
10/10
Outstanding
Posted on May 21, 2024
The location of the hotel is easy to find. It is designed according to the decoration of a star-rated hotel. The room facilities are complete and equipped with sufficient hot and cold water. The wireless WiFi connection is smooth and fast. The parking lot is spacious and there are sufficient parking spaces. The two elevators are fast and quiet, the breakfast is rich and varied, the front desk service is warm and fast, making you feel at home, the room service is enthusiastic, the room is clean and sanitary, and the details are in place. Free tea, book bar, and freshly ground coffee are provided at the front desk. Ear-mounted coffee ☕, high quality of guests, quiet night’s rest, all in all, this is a very cost-effective hotel 👏
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6/7
Response from Property: Wow~ This guest reviewer’s review is still very foreign. As the saying goes, a smile lasts ten years. It is our store's highest honor to make your stay so happy! Come often when you have time~
Dongnanwahaha
Business 2-bed Room
Stayed in Apr 2024
Couple
7 review
10/10
Outstanding
Posted on May 21, 2024
When the door is opened, there is the smell of freesia, which is very pleasant. The service attitude of the hotel is very good, and the service staff are very attentive. For example, the lotion I just bought was lost in the tea bar area. I haven't noticed it yet, but Xiao Han, the hotel housekeeper, was able to find me and help me deliver it to my room. Also, the hotel ear-mounted coffee tastes better than the Luckin ear-mounted coffee! ! ! !
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Response from Property: Dear little master, thank you very much for your compliment, the babies are working hard; we look forward to your visit again!