Yihongqingshui2.0
November 1, 2024
This is the dirtiest hotel I have ever stayed in. There is thick dust on the floor and furniture, it should have been a long time since it was cleaned. The sofa cover has turned black. I don't know what kind of bottled water is provided, it is unpalatable. The snacks for afternoon tea were taken out of a large dirty vest bag, and the tea set was not cleaned. The blanket on the bed was covered with dust when it was shaken, which made us all allergic. There was also a strange smell in the bathroom. Originally, we booked four nights, but on the third night, we couldn't stand it anymore. We asked the hotel to check out early and refund one day's room fee. The front desk replied that the hotel manager would meet with us the next morning to communicate. The next morning, we went to ask the front desk at the agreed time, and it turned out that the manager was going to a meeting and would not come, and did not agree to refund one day's room fee. It was really bullying! We had to contact Ctrip to explain the situation. Ctrip communicated with the hotel again, but the hotel still had a bad attitude. We insisted on checking out early. Finally, Ctrip proposed that Ctrip compensate us for 80% of the room fee for one day. Thank you Ctrip. This store recommends that everyone should not step on the thunder again!
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