Guest User
March 7, 2025
The experience of staying for 4 nights was very bad:
1. The location is relatively remote in the new district, and there are not many businesses settled in. You can only order takeout, and it is not convenient to go out!
2. The hotel robot delivery is very slow. It took 45 minutes to deliver on the night of March 5, and the food was cold. It is okay to go down and get it in person.
3. On the night of March 6, the takeaway said that the front desk had arranged for the robot to deliver the food, but there was no response after waiting. I called the front desk and said that the robot was broken and could not deliver it. There was no notice. If I didn’t contact, it would be another night without food. I had some cold symptoms, but I went down to get it in my pajamas, and the wind blew it more severely.
4. I stayed for four nights and drank a bottle of mineral water. They didn’t help you refill it. Although I didn’t drink much, I felt bad psychologically, as if mineral water was very expensive.
5. I stayed for four nights. Every day, I just made the bed, and didn’t clean other washbasins. The pajamas were thrown aside and didn’t hang them up.
6. I used to stay at Hilton frequently when I was on business trips, but I will not consider Hilton hotels next time. The front desk service is poor. I have already cancelled my stay at Xiamen Hilton Hotel next week and will book another hotel instead.
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