Yueying Tuojiang Riverview Homestay(Phoenix Ancient City) Reviews

Response from Property: Dear guest, thank you so much for your kind words and high recommendation! We're thrilled you enjoyed the perfect riverside view, great location, and helpful staff. It was our pleasure to serve you. Looking forward to welcoming you back for another wonderful stay.

Response from Property: Thank you very much for your positive review of our hotel! We are glad to know that you are satisfied with our location, the view from the room, and the service of the host. The excellent location, close to the wind bridge (and close to the nightclub), really adds a lot of charm to our hotel. Whether you want to enjoy the beautiful night view or enjoy the lively nightlife, this is a great choice. The view from the room is great, which is what we have been working on. We hope to provide every guest with a comfortable and warm accommodation environment so that they can find a sense of home during their trip. We are very proud of the service of the host. Not only did she pick you up from the meeting point in the village, but she also enthusiastically introduced the situation of the town, which undoubtedly added a lot of color and convenience to your trip. We will definitely continue to encourage and support her to provide guests with more thoughtful services. Thank you again for your stay and good comments! I hope you can enjoy the comfort and convenience of our hotel again when you come next time. I wish you a pleasant journey!

Response from Property: Dear guest, Thank you very much for your affirmation of our hotel. Your satisfaction is our greatest motivation! We are deeply concerned about the problems that female travelers with large luggage may encounter after checking out. Indeed, for travelers with large luggage, especially female travelers, they may need more help and convenience after checking out. In order to improve this situation, we have begun to consider and plan to take the following measures: 1. Increase luggage service: We will strengthen the training of luggage service to ensure that we can quickly and safely assist passengers to carry large luggage after checking out. 2. Optimize the check-out process: We will further optimize the check-out process and reduce the waiting time of passengers at check-out so that passengers can leave the hotel faster and go to the next destination. 3. Provide temporary storage service: For passengers who need to stay in the hotel for a while or wait for transportation, we will provide temporary luggage storage service to reduce the burden of passengers. We are very grateful for your valuable suggestions, which give us the opportunity to continuously improve and enhance the quality of service. I hope you can feel our efforts to improve the passenger experience when you stay next time. Thank you again for your stay and good comments! Looking forward to seeing you again!

Response from Property: Thank you so much for your review! We are so honored and happy to hear that you had such a memorable time at this hotel. We always value the friendliness and helpfulness of the staff, and we are really happy to hear that you have such a high opinion of them. They feel very fulfilled to be able to provide you with information about the area, attractions, food and transportation. We also miss you very much, and hope to have the opportunity to serve you again in the future and let you feel our warmth and thoughtfulness again. Wish you all the best!

Response from Property: The accommodation experience you described is really wonderful! We are honored to feel your love for our Deluxe Two-Bedroom Suite and the thoughtful service provided by the landlord. The suite is in a great location, facing the river and close to the bridge, so you can enjoy the boats on the river, the night view and people in Miao costumes, which undoubtedly adds more color to your trip to the ancient town. Our warm reception and thoughtful service are for you to feel the warmth of home In addition, you are provided with a map of the ancient town and explained in detail how to get different experiences during the day and at night, and where to taste delicious food, so that your trip is smoother and more enjoyable. Although there are some singing bars and cafes near the hotel, they are far enough away that they will not disturb your rest. And the singing will stop at 11:30 pm, which also allows you to sleep peacefully. Thank you again for choosing our hotel and leaving us such a good review. We will definitely continue to work hard to provide every guest with a better accommodation experience. Looking forward to your visit again!

Response from Property: Dear guest, we're elated you enjoyed our riverside location and found our boss warm - hearted. It's always our pleasure to share the best attractions with guests. We're glad the distance from the bus terminal was convenient for you. Looking forward to hosting you again for another great stay!

Response from Property: Dear guests, your words have filled our hearts with so much joy! We're absolutely thrilled that you had such a wonderful experience at our hotel. The location by the riverbank in the city center is truly a gem, and we're overjoyed that you enjoyed the views from the balcony. Our hostess is beaming with pride after reading your kind remarks. She adores taking care of guests like you. We can't wait to welcome you back on your next adventure. Maybe we'll even have some new local secrets to share with you!

Response from Property: Dear friend, thank you very much for choosing us. You booked a king size bed room that is not near the river, but after arriving at the homestay, you did not hesitate to choose a river view room again, perhaps because our balcony's stunning night view impressed you. It is our honor that you had a wonderful experience during your stay. It is our responsibility to provide excellent service, and no matter where you come from, you are our most esteemed friend. So if you have any questions during your stay, we will do our best to help you and make your trip enjoyable. Finally, I wish you a fruitful trip to China and a happy life.

Response from Property: Dear friend, your comment is like the stars in the sky shining, warming my heart. Thank you for your trust and understanding. The view from our balcony is so beautiful. In the evening, I sit on the balcony and drink some wine, eat some barbecue, and listen to the music outside. Life is so comfortable. In order to provide you with better and more considerate service, I am working hard to learn English. I look forward to seeing you next time.

Response from Property: Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our excellent location and found the room well-equipped with everything you needed for a comfortable stay—whether it was the cozy bed, the aircon/heater, or the warm shower. It's great to know that our host's recommendations for exploring the Ancient Town were helpful and added value to your trip.Your satisfaction is our top priority, and we're so glad we could make your stay enjoyable. We hope you had a fantastic time exploring the Ancient Town and creating memorable experiences. If your travels bring you b

Response from Property: 感謝您選擇我們酒店並留下精彩評價。酒店坐落於鳳凰古城景區內，擁有獨特景觀，始終是我們引以為傲之處。期待未來您再次光臨，我們將持續優化，為您打造更完美的旅程。

Response from Property: Dear guest, thank you for sharing your experience. We're thrilled you enjoyed the free upgrade, our host's assistance, and the stunning river view. Your satisfaction is our top priority.We sincerely apologize for the oversight with the toilet bin bag and the lack of bottled water. We've addressed these issues with our housekeeping team to ensure they don't recur.We hope these isolated incidents won't deter you from choosing us again. We're committed to providing a flawless stay on your next visit.

Response from Property: 能夠感受到您對我們房間的滿意，乾淨舒適且景色令人驚歎，這正是我們一直努力為客人營造的住宿環境。我們幫您洗衣服並晾乾這一舉動，是希望您在旅途中能感受到家的温馨。再次感謝您選擇我們的住宿，併為我們留下如此美好的評價。我們一定會珍惜每一位客人的反饋，不斷努力提升服務質量，為更多的客人提供優質的住宿體驗。希望您在古城內遊覽時，能夠盡情享受古城的魅力和風情。祝您旅途愉快！

Response from Property: Dear guest, thank you so much for your kind words! We're thrilled to hear that you appreciated our friendly service, transportation arrangements, and prompt issue - resolution. It's our pleasure to help you explore the best of Phoenix town. We hope the memories of your stay with us will last a lifetime, and we look forward to welcoming you back soon!