Yueying Tuojiang Riverview Homestay(Phoenix Ancient City)

Yueying Tuojiang Riverview Homestay(Phoenix Ancient City) Reviews

Yueying Tuojiang Riverview Homestay(Phoenix Ancient City)

No.97 Huilongge, Fenghuang, Hunan, 416200, ChinaSee Hotel Details
Yueying Tuojiang Riverview Homestay(Phoenix Ancient City)
Yueying Tuojiang Riverview Homestay(Phoenix Ancient City)Yueying Tuojiang Riverview Homestay(Phoenix Ancient City)Yueying Tuojiang Riverview Homestay(Phoenix Ancient City)
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1 night

Guest Reviews

9.5/10
Outstanding
276 review
Verified reviews
Location9.6
Amenities9.4
Service9.6
Cleanliness9.6
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All reviews(276)
Positive reviews(275)
Reviews with photos/video(115)
Friendly staff(137)
Awesome rooms(100)
Great location(73)
Awesome amenities(41)
Fantastic river view(24)
Classy environment(21)
Offers pick-up/drop-offs(11)
Would stay again(10)
Negative reviews(1)
Guest User
Deluxe 2-bed Room
Stayed in Nov 2024
Family
5 review
10.0/10
Outstanding
Posted on Jan 1, 2025
Booked a room overlooking the river, perfect view. The location is great and the staff is very helpful. Highly recommended.
Response from Property: Dear guest, thank you so much for your kind words and high recommendation! We're thrilled you enjoyed the perfect riverside view, great location, and helpful staff. It was our pleasure to serve you. Looking forward to welcoming you back for another wonderful stay.
Mattii
Family Room With River View
Stayed in Oct 2024
Travel with friends
6 review
9.5/10
Amazing
Posted on Nov 7, 2024
The location is good near the wind bridge (near the night show) room was very nice view. The host was helpful. She pick up us from the meeting point at the village and give information about the town.
Response from Property: Thank you very much for your positive review of our hotel! We are glad to know that you are satisfied with our location, the view from the room, and the service of the host. The excellent location, close to the wind bridge (and close to the nightclub), really adds a lot of charm to our hotel. Whether you want to enjoy the beautiful night view or enjoy the lively nightlife, this is a great choice. The view from the room is great, which is what we have been working on. We hope to provide every guest with a comfortable and warm accommodation environment so that they can find a sense of home during their trip. We are very proud of the service of the host. Not only did she pick you up from the meeting point in the village, but she also enthusiastically introduced the situation of the town, which undoubtedly added a lot of color and convenience to your trip. We will definitely continue to encourage and support her to provide guests with more thoughtful services. Thank you again for your stay and good comments! I hope you can enjoy the comfort and convenience of our hotel again when you come next time. I wish you a pleasant journey!
WangXiao9197
Deluxe 2-bed Room
Stayed in Oct 2024
Travel with friends
8 review
9.5/10
Amazing
Posted on Nov 7, 2024
Very nice hotel to stay.. very good service Note to all traveler: quite bad for women traveller which is carry a big luggage after check out.
Response from Property: Dear guest, Thank you very much for your affirmation of our hotel. Your satisfaction is our greatest motivation! We are deeply concerned about the problems that female travelers with large luggage may encounter after checking out. Indeed, for travelers with large luggage, especially female travelers, they may need more help and convenience after checking out. In order to improve this situation, we have begun to consider and plan to take the following measures: 1. Increase luggage service: We will strengthen the training of luggage service to ensure that we can quickly and safely assist passengers to carry large luggage after checking out. 2. Optimize the check-out process: We will further optimize the check-out process and reduce the waiting time of passengers at check-out so that passengers can leave the hotel faster and go to the next destination. 3. Provide temporary storage service: For passengers who need to stay in the hotel for a while or wait for transportation, we will provide temporary luggage storage service to reduce the burden of passengers. We are very grateful for your valuable suggestions, which give us the opportunity to continuously improve and enhance the quality of service. I hope you can feel our efforts to improve the passenger experience when you stay next time. Thank you again for your stay and good comments! Looking forward to seeing you again!
Siamrat
Family Friendly Room
Stayed in Oct 2024
Travel with friends
4 review
10.0/10
Outstanding
Posted on Nov 6, 2024
We had a memorable stay in this hotel . Managing staff was very friendly & helpful in providing us with information of the area - places of attractions, food &transport. Really missed this beautiful place.
Response from Property: Thank you so much for your review! We are so honored and happy to hear that you had such a memorable time at this hotel. We always value the friendliness and helpfulness of the staff, and we are really happy to hear that you have such a high opinion of them. They feel very fulfilled to be able to provide you with information about the area, attractions, food and transportation. We also miss you very much, and hope to have the opportunity to serve you again in the future and let you feel our warmth and thoughtfulness again. Wish you all the best!
Guest User
Deluxe 2-bed Room
Stayed in Sep 2024
Couples
6 review
10.0/10
Outstanding
Posted on Oct 30, 2024
We stayed at the deluxe 2 bedrooms. It faces the river and near the bridge where most visitors would cross to come into the ancient town. The room was very nice and we sat at the balcony to enjoy the boats cruising the river, the night lights and the people in miao costumes posing for the photographers. The owner agreed to arrange a pickup for us from the train station and was waiting at the road curb to assist in carrying our bags, us being senior citizens. As there is a leg massage parlour on the ground floor, we were given a discount. Furthermore, she dressed us up in the costumes free of charge and we had a fun time taking pictures around the ancient town. The owner also explained to us with a map on how to and where to go in the ancient town in the day time and night time for different experiences and also where to eat. Also, the hotel is away from the pubs and cafes with lots of singing. No doubt, you can still hear the singing but it is far enough not to disturb you. Anyway, the singing stops at 11.30pm. The owner was always cheerful and ready to assist us in all manner including getting us a taxi to the train station.
Response from Property: The accommodation experience you described is really wonderful! We are honored to feel your love for our Deluxe Two-Bedroom Suite and the thoughtful service provided by the landlord. The suite is in a great location, facing the river and close to the bridge, so you can enjoy the boats on the river, the night view and people in Miao costumes, which undoubtedly adds more color to your trip to the ancient town. Our warm reception and thoughtful service are for you to feel the warmth of home In addition, you are provided with a map of the ancient town and explained in detail how to get different experiences during the day and at night, and where to taste delicious food, so that your trip is smoother and more enjoyable. Although there are some singing bars and cafes near the hotel, they are far enough away that they will not disturb your rest. And the singing will stop at 11:30 pm, which also allows you to sleep peacefully. Thank you again for choosing our hotel and leaving us such a good review. We will definitely continue to work hard to provide every guest with a better accommodation experience. Looking forward to your visit again!
Melvin1957
Non-Riverside Wooden House Queen Room Special Offer
Stayed in Sep 2024
Solo travelers
31 review
10.0/10
Outstanding
Posted on Oct 29, 2024
Nice hotel besides the river where all the attractions are situated. The boss is very warm and share all the attractions area to see. The hotel is not very far from the when you took the bus from the railway station to the bus terminal.
Response from Property: Dear guest, we're elated you enjoyed our riverside location and found our boss warm - hearted. It's always our pleasure to share the best attractions with guests. We're glad the distance from the bus terminal was convenient for you. Looking forward to hosting you again for another great stay!
Elena
Deluxe 2-bed Room
Stayed in Sep 2024
Family
8 review
10.0/10
Outstanding
Posted on Oct 14, 2024
The hotel has the best location in the city, in the very center on the river bank. There are wonderful views from the balcony. The room is huge, beautiful, with a Western toilet. The hostess is amazing! She met us on the bridge, escorted us to the hotel, and even helped us carry our luggage. She gave us a map of the city with the sights, told us everything and showed us on it. We communicated using a translator on the phone, we haven't troubles with this wonderful women in communication. We are very glad that we chose this hotel!
Response from Property: Dear guests, your words have filled our hearts with so much joy! We're absolutely thrilled that you had such a wonderful experience at our hotel. The location by the riverbank in the city center is truly a gem, and we're overjoyed that you enjoyed the views from the balcony. Our hostess is beaming with pride after reading your kind remarks. She adores taking care of guests like you. We can't wait to welcome you back on your next adventure. Maybe we'll even have some new local secrets to share with you!
ЕВ
Queen Room With Balcony
Stayed in Mar 2025
Couples
12 review
10.0/10
Outstanding
Posted on May 7, 2025
A very nice place and hospitable staff, help with any questions. Clean, cozy, comfortable!
Fozial
Non-Riverside Wooden House Queen Room Special Offer
Stayed in Aug 2024
Solo travelers
9 review
10.0/10
Outstanding
Posted on Sep 27, 2024
The hotel is beautifully situated (fantastic premium view) and the staff are very friendly and make your stay comfortable especially knowing I was travelling solo. They looked after my needs and made my stay beautiful. Especially the host. She was extremely lovely and even helped me get a taxi at the end of my stay as Didi isn’t so reliable there
Response from Property: Dear friend, thank you very much for choosing us. You booked a king size bed room that is not near the river, but after arriving at the homestay, you did not hesitate to choose a river view room again, perhaps because our balcony's stunning night view impressed you. It is our honor that you had a wonderful experience during your stay. It is our responsibility to provide excellent service, and no matter where you come from, you are our most esteemed friend. So if you have any questions during your stay, we will do our best to help you and make your trip enjoyable. Finally, I wish you a fruitful trip to China and a happy life.
Guest User
Standard Room With River View
Stayed in Feb 2025
Travel with friends
1 review
9.5/10
Amazing
Posted on Apr 23, 2025
Excellent service and location. Only downside is that music is played by/on the river until about 11pm, but that is a problem you will encounter in all central hostels in Fenghuang Cheng.
Nas_Sydneysider
Deluxe 2-bed Room
Stayed in Aug 2024
Solo travelers
15 review
10.0/10
Outstanding
Posted on Sep 11, 2024
Superb location and amazing view from my balcony. Friendly staff and accommodating. I don’t speak mandarin but she (刘艳) was able to explain in details what to see in the area. Dos and donts. Also recommended a go to local restaurant for braised beef noodles. She was very helpful and fulfilled my requests. Highly highly recommended! The area can be a little noisy from the pubs (singing/music) nearby but it’s part of the vibes. I kinda enjoyed listening to the music. They stop at 11.30pm and completely quiet. Check this hotel out!
Response from Property: Dear friend, your comment is like the stars in the sky shining, warming my heart. Thank you for your trust and understanding. The view from our balcony is so beautiful. In the evening, I sit on the balcony and drink some wine, eat some barbecue, and listen to the music outside. Life is so comfortable. In order to provide you with better and more considerate service, I am working hard to learn English. I look forward to seeing you next time.
Guest User
Suite With River View
Stayed in Feb 2025
Couples
10 review
10.0/10
Outstanding
Posted on Mar 18, 2025
Room is clean and bed very comfortable! The view and location in front of the river is perfect! The woman is so helpful and kind
Guest User
Non-Riverside Wooden House Queen Room Special Offer
Stayed in Jan 2025
Solo travelers
4 review
9.5/10
Amazing
Posted on Feb 4, 2025
Excellent location. Room had everything needed for a night: comfy bed, aircon/heater, good warm shower. Host was very helpful with recommending which parts of the Ancient Town to visit.
Response from Property: Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our excellent location and found the room well-equipped with everything you needed for a comfortable stay—whether it was the cozy bed, the aircon/heater, or the warm shower. It's great to know that our host's recommendations for exploring the Ancient Town were helpful and added value to your trip.Your satisfaction is our top priority, and we're so glad we could make your stay enjoyable. We hope you had a fantastic time exploring the Ancient Town and creating memorable experiences. If your travels bring you b
Albert Yudanto
Queen Room With River View
Stayed in May 2024
Family
6 review
10.0/10
Outstanding
Posted on Jun 19, 2024
Very nice hotel located inside the fenghuang ancient town scenic area with the Tuojiang river view from the room. You can view the Feng bridge from the balcony. Amazing nightview 👍
Response from Property: 感謝您選擇我們酒店並留下精彩評價。酒店坐落於鳳凰古城景區內,擁有獨特景觀,始終是我們引以為傲之處。期待未來您再次光臨,我們將持續優化,為您打造更完美的旅程。
Tom Hawthrone
Non-Riverside Wooden House Queen Room Special Offer
Stayed in Nov 2024
Solo travelers
3 review
9.0/10
Great
Posted on Dec 14, 2024
Was a nice stay, the host gave me a free upgrade which was nice. She helped me plan the evening and what to see. River view was stunning, the room was well equipped. Does not come with bottled water. Also it was evident that the toilet bin bag had not been changed as you could see previous guests “waste” smeared inside the bag in the bin.
Response from Property: Dear guest, thank you for sharing your experience. We're thrilled you enjoyed the free upgrade, our host's assistance, and the stunning river view. Your satisfaction is our top priority.We sincerely apologize for the oversight with the toilet bin bag and the lack of bottled water. We've addressed these issues with our housekeeping team to ensure they don't recur.We hope these isolated incidents won't deter you from choosing us again. We're committed to providing a flawless stay on your next visit.