Family friendly Hotels in Lahore

Despite the design of the hotel are good, with many different choices of restaurants but I need to complain the counter staffs' service. Moving slow and face look cold, not active nor friendly, suggest to have some training to enhance their attitude and procedure. I visit twice but each time we took long time when check-in. Otherwise the room and facilities are okay. Not very recommended until they could improve service quality and staffs attitude.

A cosy hotel with excellent facilities and central location . Everything is provided in the hotel with a big smile . It was a great experience staying in the hotel with fast internet service and a well laid out daily breakfast . The room service restaurant serves delicious food . Rooms are clean and big in size -the only downside was the towels are worn out and the hotel management must replace worn out towels with fresh new ones on regular basis . Need to than Usama and Numan at the front office for their assistance , to Saddam and Sabir in housekeeping for acceding to our requests for additional tea facilities etc and Amannat at the brekafast restaurant daily providing our specific food . A Big Thank You !

Much better than other reviews. The hotel facilities are relatively complete and can be considered a 4-star standard. However, the bed sheets feel not as hygienic as those in China, and I am not sure whether they are washed every day. Although the bathtub in the bathroom is small, the shower is sufficient. There are slippers and toothbrushes. Breakfast is fine for northerners. It’s all kinds of pancakes and no vegetables.

The location is good, the room is clean, the security is tight, and there is a garden. There are not many choices for breakfast. The service and food of the Chinese restaurant are okay. The chef is Chinese and can make Chinese noodles👍👍👍

This hotel is actually a detached villa in downtown Lahore. There was no breakfast on the Internet at the scheduled time. I did not expect that breakfast was quite rich, and it was delivered to the room. During the period, a kettle was broken and repaired in time. It's comfortable to drink some hot water.

The picture is distorted, and some services are not available. It is said that 3 beds are actually one.

The rooms are nice. Wooden flooring. Housekeeping staff is friendly and took particular of my room as I am very finicky about cleanliness and do no want even a speck of hair around. The understood my needs and cleaned the room thoroughly. Reception staff are ok. Had a few issues in the beginning but then were sorted. Mr.Bilal was helpful and nice from the front office. The restaurant La Messa breakfast needs revamping. Staff are very slow and needed to be reminded about things many times. They need to pay more attention to cleanliness and ensure replenishment of food done. The GRM Mrs Khalida was great. She tries very hard to make things better and takes feedback proactively. She was always on the move and helpful. I would like to thank her. Please also commend the housekeeping staff on the 2nd floor who looked after my room. They were awesome. I forgot their names but they were always on the 2nd floor in the day time. Look forward to my next visit to this hotel in a week's time.

Long story short, we had booked for 17th of Jan to 26th of Jan 2020 with some prerequisite. Those were at the time of booking we were informed by the front desk manager that although we are welcome to book for the sought dates, we may have to shift rooms (from deluxe to standard) as the hotel was prebooked on dates (24th Jan to 26th Jan) for deluxe rooms. The manager promised that he would try his best that we “do not have to shift rooms” since we were already residing in the hotel for the full duration. Then comes the day 23rd Jan where I was informed that I would not only have to leave the room on 24th Jan but leave the hotel, as well as there, were no rooms available. However, the Manager said that they have arranged another hotel for us “called holiday inn suites” nearby and we didn't have to worry, and it was just a matter of shifting that would be akin to counting 1 to 3. We checked out on 24th on the premise that we have a secure hotel booking arranged by Grand Enclave. I had a wedding function to attend to the same day hence I continued with the program until late evening with my wife and a 1-year-old kid. The story further takes a grim turn as the couple and their child (that would be me) wander around the dark 1 AM DHA streets to figure out where the stated hotel “holiday inn suites” are. Equipped with google maps, a car charger we circle the navigation spot (shown in google) but to our despair, holiday inn suites hotel is nowhere at the site !! just plan dark and under construction area. I try ringing the hotel numbers (both, grand enclave and holiday inn) but to no avail, both numbers show no response. I continue driving enraged, disgusted by the unethical and to be fair – a despicable act of tactics geared towards keeping the hotel occupancy high (when the hotel needed it) and then using a fake hotel bait to (respectfully kicking) their current guests out when a bigger delegation (with bigger bills) come knocking their doors. Ah yes, coming back to the 1 AM street wandering adventure, so I'm able to spot a Pizza joint (called Dominos) in Lahore DHA Phase 6 that was still open. As I walk up to it I find the security with a warm smile welcoming me and opening the door (how kind of him). I inquire about the stated hotel with a few front desk workers and tada – like unwinding spring, the workers smile and inform that “ there are many like me who come asking for this hotel, however as you would see, there is no hotel even close by this area” Heading back to my car, a confused look on my face –curiosity clinging to every word I recalled that the Grand Enclave manager uttered. Why lie, why this gimmick, why this despicable act. ?!?!?! why were there more people like me heading this direction in the quest of reaching Holiday Inn. Could it be a norm used by most hotels to kick their guests out? or could all those customer be of the same fate/story as me – coming from the grand enclave? With a despaired look on my face, I

It must have been nice one day. It is today Dirty (mattress stains, shower soil, etc), terrible wifi, slow check out (they take more than the full amount for your stay, in advance, by credit card and then reimburse you the difference in cash, not on the card!). Check out seemed to be done by 3 pax in panic (hotel was empty), as if they never checked out anyone before. Rooms are huge. I had a suite, but bedroom has no windows. They are particularly noisy at every level. You will be awaken by street noise. Oh, and room service will knock and come in for no real reason. Better get a foreign chain hotel with international standards service.