Family Friendly Hotels in Lapu-Lapu City

We booked two rooms and we were only able to get one room when we checked in and the other room an hour and a half after! We followed up multiple times and complained about how the room wasn’t ready when it’s already the check-in time. They told us that the staff was already on the way up to bring the key card for the other room yet it took a long time (given the fact that the rooms were just at the second floor, above the lobby) when we followed up for the third time, we were told that the card was being brought from the main wing that’s why it’s taking so long like? we literally got the key card from our first room on the front desk lobby below our floor (ocean wing). They are also very strict about the room capacity that you have to pay 3k plus to pay for an extra person unlike other four-five star hotels. The room was also dusty, my boyfriend kept sneezing non-stop when we went in the room and had to take anti-histamine. Facilities were great though.

The standout feature of this hotel was undoubtedly the staff. They were incredibly friendly and went out of their way to make sure that my stay was enjoyable. Their warm hospitality really made a difference. The food at the hotel restaurant was also impressive. I particularly enjoyed the variety and quality of the dishes offered. However, one area for improvement would be the service time for food orders. While the meals were delicious, the wait time of 20 to 30 minutes felt a bit lengthy, and I believe it could be shortened to around 10 minutes for a more efficient dining experience. Despite this minor issue, I would still highly recommend the hotel for anyone looking for a comfortable stay with great service and tasty food.

The specific hotel is just 20 minutes driving from the Cebu airport. Its location is excellent. I can say that it was a small paradise. There is a huge pool with a bar that you can spend your day. The staff were very friendly and polite. The breakfast was huge. The room was amazing, very clean. The Cara Spa was excellent with professional staff. Also, the Nonki restaurant offers one of the best sushi i have ever tried. Thank you for making our honeymoon so unique!

I recently stayed at this hotel and had a fantastic experience! The breakfast buffet was the highlight of my stay—there were so many options to choose from, catering to different tastes and dietary preferences. Whether you prefer a hearty meal or something light, there’s definitely something for everyone. The hotel also offers various scheduled activities, which add to the fun experience. My personal favorite was the foam party, though I believe it’s only available on weekends or specifically on Saturday nights. If you’re around during that time, it’s definitely worth joining! As for the room, it was absolutely the best—spacious, clean, and well-equipped with everything needed for a comfortable stay. However, it does come at a higher price, but the quality and comfort make it worth it. Another great feature is that the hotel is pet-friendly, which is a big plus for those traveling with pets! Just note that there is an additional fee for bringing your furry friends. Overall, I highly recommend this hotel, especially for those who enjoy good food, fun activities, and a comfortable stay!

We are a couple from Germany and this is our second time in Mactan Newtown. A lot has improved in Newtown. The Savoy hotel is nice and clean, and the staff is very friendly. The value for money is excellent. The beach is gorgeous. The employees, from the reception to the waiters at the beach, are very friendly. We sincerely thank you – we felt very comfortable and relaxed. See you next time!

I’m beyond amazed. The place are relaxing views, magnificent room views, comfortable dining and beautifully romantic area. The beach are clean and clear like crystal twinkling by the sun rays. Unfortunately, Got stung by a jellyfish and the staffs acted and ask about my wellbeing and so fast to close the beach and did the best thing action to avoid for other guests to get stung and do the protocol by putting red flag as warning sign and inform the other guest about the incident. They had immediately responded/managed to implement another activity to avoid boredom to pass time since the beach were unaccessible for the guests to enjoy which ai think are best for all ages can join and even small/children guest would enjoy. It’s a perfect weekend getaway.

Check in was a bit of a mess. Only one person on desk. Trying to check me in, answering questions for those that butted in and answering the phone. Not impressed. Room was a Chic but unable to open patio doors for safety reasons. No slippers as was stated. Only coffee in room, no teabags. Drinks and food very expensive for what it is. I feel it is not value for money. Also due to limited beds by the pool, laying towels on them has to stop. Very disappointed. Will not be staying again in the near future. Not recommended.

I was truly impressed by the warmth and friendliness of the entire staff—from the concierge and reception team to the kitchen' staff, housekeeping, public area staff, and security. What made my stay even more special was how they accommodated my request for a high-floor room with a stunning partial ocean view. The room was impeccably clean, and I appreciated the thoughtful details, from the plush pillows that ensured a great night's sleep to the automatic AC adjustment when the sliding door was opened. Breakfast was another highlight, and I must give special praise to the pastry chef—the croissants were exceptional, even better than those from some renowned pastry shops. Extra credit to the chef for such a delightful treat! Overall, my experience at The Reef was truly memorable, and I’ll cherish the wonderful moments it provided.

We just returned home from Crimson Resort and Spa Mactan. It was our first time in Cebu. It was a short but great trip. The highlights: Accommodations: We chose Crimson because we frequent high-rise hotels when traveling and decided this time we wanted a villa/bungalow type of room. No hallways and no elevators. Crimson checked those boxes. They also accommodated our requests for a king bed and first floor room. Activities and amenities: Our daughter loved Crimzone and the children’s pool. It was hard to get her to leave. The Saturday foam party was fun and the pool staff were engaging. My wife and I both availed the spa and wow, we can see why they won an award for Best Value in Asia. The price was affordable while the quality of service was top-notch. Food: The buffet breakfast was good and had a lot of variety. My favorite item was the fruit and veggie smoothies. Who knew bakchoy and mango blend well together? But it was the attentive staff that really made breakfast a great experience. We tried the 24-hour room service and I swear the chicken club sandwich was one of the best I’ve had in my entire life 5/5! The lowlights: Here are some reasons why we are not giving Crimson an excellent review. 1. Overpriced/low quality food in Saffron during ala carte dinner. Our first night we arrived in the evening and were hungry. For two people (our daughter is a toddler) we paid over 5000php for an appetizer, 3 entrees, one beer and one bottle of water. Honestly, the price would be ok for this amount of food if the quality was better. I would suggest Aka or Enye for higher quality food although we didn’t try either. Saffron was empty that night and we found out why. 2. Distance to places/sites. Crimson is quite far for shopping or eating at other restaurants. We hired a private car for 3 hours and was only able to visit two sites and one pasalubong store. Luckily it was only moderate traffic on that Saturday. 2500php for a sedan for 3 hours was reasonable. 3. The gift shop is waaaay overpriced. 950php for a small tube of sunblock seemed very high even at a resort. We also wanted some souvenirs, but there wasn’t much variety at all. 4. Our room needed some TLC. The paint in the nice tub was chipping, the caulking in the showers could use a refresh and there was a huge ipis (roach) in the closet. Luckily we spent most of the time outside the room. 5. No floaties or life vests for toddlers to use, even for rental. Despite having almost everything else, this would have been a nice touch. 6. We came to Cebu for mangoes and lechon, but Crimson didn’t offer these items and again, because of distance, it would have been nice to have some at the hotel. The bottom line: We enjoyed our stay and would definitely recommend it to others, however we would give them our full review so they are aware of the pros and cons. Thank you to the wonderful staff that made up for the minor issues we encountered!

It was okay. The people working there were very friendly and the layout of the place was decent. There’s a lot of construction going on; the spa was closed and they’d be spray painting the bridge going over the pool while people were in the pool. It looked like a job that could’ve been done in a day which they stretched out the entire duration (probably still a parking on it now). The spa was the same- closed and under construction the whole time. The place is next to a big vacant construction lot where dogs would howl for the majority of the night. The majority of the food was awful and overpriced, you’re better off going out to eat. To put it into perspective, a beer at the fanciest restaurant outside the hotel cost 125 pesos, there it cost 265. I accidentally booked 7 days instead of 6 and they wouldn’t refund me which is mainly why I’m writing this brutally honest review. Bluewater down the road it’s much better.