Family friendly Hotels in Toulouse

I cannot speak too highly of the management and senior staff of this hotel. My wife and I left our car in the hotel car park when we went on vacation in USA. Because of Covid-19 the hotel had to close down before our return and, in addition, our return was delayed by over 2 months because of the virus and the cancellation of flights. The hotel was still closed down when we eventually returned. As soon as the hotel management under the leadership of Mme Céline CONGE realized that the hotel had to close and that our car was locked up in its car park the Manager of Accommodations, Laetitia PEYRE de LESCURE immediately contacted us by e-mail. She told us not to worry and that they would take good care of our car until our return …. even though the hotel would be closed. In USA we endured 5 cancellations of our return flights. We kept in close contact with the accommodations manager who was an absolute angel, and she continually expressed empathy and constantly reassured us not to worry. As our return approached, the Restaurant Manager Kim TRUONG checked the car tyres, reconnected and recharged the car battery. This was a great burden off our minds. When we returned over 2 month’s late all we had to do after our stressful Covid-19 experience was to phone the Hotel Manager who arranged for us to have access to our car. I have never come across such amazing customer service in my many years of travelling. We have stayed at Novotel many times and have always found pleasant staff. In addition, this is a really great hotel with an airport shuttle service, and I cannot recommend it enough.

We have been 3 times in this apartment hotel, the hotel is always very pleasant, the rooms are super! The hotel is located in Toulouse.

This hotel is in a great location and only a short distance from the train station and a very easy walk into the old town. The room was large and the bed was comfortable. The shower nozzle was broken and the water just squirted out like a tap which was not ideal. The hotel has a central courtyard which is open all the way to the roof which means your hear everything going on if you leave your window open. The room is air conditioned which you would need in summer. The restaurant across the road had wonderful cassoulet.

We stayed one night in October. It is a comfortable place to stay! The front desk staff were very nice. The room was terrific with enough space. Great bathroom with spacious shower stall, etc.. Room was very quiet. The breakfast was the highlight! SO many choices all laid out! A nice dining area as well. I highly recommend this hotel.

Stayed for two days when in Toulouse Room was on the 3rd floor overlooking the park and pool Room was a good size Nice bathroom Separate toilet Small fridge Tv Room was nice and clean Adequate for a two day stay Staff polite Front of hotel surrounds were a bit tatty - looks abandoned / closed down Nice little bar Didn’t eat at Hotel

We stayed three nights there and generally, it was OK. Location is perfect. It’s in few minutes on foot from central square, there are lots of restaurants and shops around. Rooms are basic and not big but comfy enough. Bed and pillows are comfortable as well. There are tea pot and coffee machine. Bathroom is ok just there are only shower gel and shampoo included. Soundproofing isn’t good enough. So, it might be a problem. Buffet breakfast is really good and breakfast hall is big, so you don’t have to wait for the table. The choice of dishes is varied including cheese, fruits and bakery. To sum up, price is fair for conditions offered. We can recommend it to stay.

The location is moderate, a short walk from the city center or the river bank, next to the university, and a playground. The pool looks great, but right next to the breakfast restaurant and there is an open-air bar in the evening, where swimming is a bit awkward. There is a great park outside the pool, and getting up early in the morning is great.

I paid my reservation online. Had to reschedule my visit due to COVID and when we came for family visit we had to pay extra 25€ for the room! Which is in total 75€ ! For that price I would recommend better hotel . There was no drinking water in the room . We had to ask for it. Air conditioning was working so loud that it was impossible to sleep. Well we are happy we stayed there only one night.

Facilities: new, youthful style, with its own restaurant, multi-function hall, gym and entertainment facilities, suitable for business travel and family travel. Hygienic: Good sanitary conditions, clean and tidy. The toilet is separated from wet and dry. Very good accommodation experience, much more spacious than the hotel in the center of Paris.

Simply a moquery. This hotel is honestly a disgrace… I had to book it since the hotels I generally stayed at were all full. You could feel that everything (and I do mean everything) has been designed and shaped to be cost efficient with strictly no consideration for the pleasure of the clients… Nothing is nice, nothing is comfortable, etc. (especially the room I got, and its bathroom, but I think it is relevant for the entire building). I needed to iron my shirts, they provided me with excessively cheap stuff.. (and broken…). I could write a lot more about this experience, but I think that my photo is absolutely telling… You must ask each time you need to use a toilet brush!!! I must add that I would have forgotten all this if the price was also cheap. But it was not… Frankly? 1500e for ten days in a place offering this level of comfort? Plus the staff at the desk is absolutely not welcoming or friendly…