INFINITYCHAINHOTEL Reviews

Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評。能得到您的認可，能夠讓全品在成長的過程中留下您的旅途印記，是全品的榮幸。酒店房間乾淨、整潔、寬敞，酒店內還配備有自助洗衣房，洗衣機，烘乾機！期待您的再次光臨。祝您生活愉快，工作順利！，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！

Response from Property: Dear guest: Hello! Thank you for visiting Quanpin Hotel. We are sorry that we did not bring you a satisfactory stay experience. The room is equipped with an exhaust fan and a fresh air system, which you need to turn on manually. The weather is humid now, and the air conditioner is turned on and the glass is damp, causing the bathroom to be damp. The hotel will pay attention to the problem of windows. The relevant departments stipulate that the window should be limited, and the head cannot be stretched out. There is no non-compliance with the standards. In the future, we will also strengthen the inspection and maintenance of guest room facilities to improve the quality of stay. I believe that you will have a better experience next time you stay, and look forward to your visit again. I wish you a happy life and smooth work!

Response from Property: Dear guest, Hello! Thank you for visiting the Quanpin Hotel. We apologize for the unsatisfactory stay. The room is equipped with an exhaust fan and fresh air system, which you need to manually activate. Due to geographical restrictions, we cannot install a window. We are deeply sorry for the inconvenience caused to you during your stay.

Response from Property: Dear Guest, Thank you for your stay and appreciation! We are delighted that you had a wonderful time. Your praise is a great encouragement to the hotel and a driving force for our improvement. We will continue to be enthusiastic and dedicated to making every guest feel at home. We eagerly look forward to your next visit! Welcome back! Have a wonderful life! 💐

Response from Property: Dear Guest, Thank you for choosing Quanpin Hotel. We apologize that your stay was not satisfactory. If you have any questions about your room during your stay, please feel free to contact the front desk at any time. The front desk is available 24 hours a day to assist you. Regarding the issue you raised, we have arranged for staff to investigate. We sincerely apologize for any inconvenience caused. Thank you for your feedback, understanding, and patience. We wish you a pleasant stay!

Response from Property: Dear guest, Hello! Thank you very much for your stay and your appreciation! Your satisfaction is our unwavering goal. The hotel's in-room smart voice control system, Xiaodu, allows you to easily control the lights, air conditioning, TV, curtains, and more, as well as play music and check the weather. The hotel is located in the city center, approximately 800 meters from the port. Nearby attractions include the local food street, Southeast Asian fruit market, and Vietnamese-style street, all within a 10-minute walk. A free self-service laundry room with washing machines and dryers is available on the 3rd floor. We strive to create a warm and comfortable living environment for our guests. We look forward to your next visit!

Response from Property: Dear guest: Hello! Thank you for visiting the Quanpin Hotel. We apologize for not providing you with a satisfactory stay experience. If you have any problems with the room facilities or equipment during your stay, please contact the front desk at any time. The front desk is dedicated to serving you 24 hours a day. Regarding the poor sound insulation and noise from the air conditioner outdoor unit that you reported, we have arranged for professionals to investigate and repair them and will resolve them as soon as possible. We will also strengthen the inspection and maintenance of guest room facilities in the future to improve the quality of your stay. We hope to provide you with a satisfactory experience in the future. We apologize again. Thank you for your understanding and tolerance! We hope that our improvements will welcome you to visit again! I wish you a happy life 🌹

Response from Property: Dear guest, we apologize for not providing you with a satisfactory stay. If you have any issues with any of the room's amenities during your stay, please contact the front desk 24 hours a day. Regarding the noisy and leaking air conditioner, our engineering department has stepped up to repair the issue. We apologize for the inconvenience. Thank you for your understanding and forgiving attitude. We wish you a pleasant stay!

Response from Property: Dear Guest, Thank you for your stay and appreciation! We are delighted that you had a wonderful time. Your praise is a great encouragement to the hotel and a driving force for our improvement. We will continue to be enthusiastic and dedicated to making every guest feel at home. We eagerly look forward to your next visit! Welcome back! Have a wonderful life! 💐

Response from Property: Dear guests, hello! We are very sorry that we did not bring you a satisfactory stay experience. The hotel was fully upgraded and renovated in May 2023. The room is warm and elegant. Smart furniture throughout the house, smart constant temperature toilet, smart TV, smart curtains, etc. There is a free self-service laundry room on the 3rd floor, with washing machines and dryers, to continuously create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Regarding your feedback that the room is noisy, the street-facing rooms are all equipped with double-glazed windows, which can be closed to reduce noise. The hotel has 5 room types for you to choose from. The room is equipped with a mosquito repellent, and the mattress is purchased in large quantities after a trial sleep. The mattress is moderately soft and hard. The bathroom is separated into three zones, the toilet is a newly installed smart toilet, Jiumu bathroom, and the elevator can accommodate 8 people at the same time. If there is any problem with the room during your stay, please contact the front desk. Thank you for your understanding and tolerance. I wish you a happy life!

Response from Property: Dear guests, hello! Thank you very much for your affirmation of Quanpin Hotel! Your satisfaction with the hotel facilities and services is the driving force for the work of all hotel staff. The hotel rooms have intelligent voice and intelligent voice control, and the room layout is warm and elegant. The whole house has intelligent furniture, intelligent constant temperature toilets, smart TVs, smart curtains, etc. The hotel is located in the city center and is the only way to the port. It is about 800 meters away from the port. There are local specialty food streets, Southeast Asian fruit markets, Vietnamese style streets, etc. around, which are all within walking distance. Whether it is a business trip or a trip, it is the best choice. Looking forward to your next visit!

Response from Property: Dear guests, thank you very much for your affirmation of Quanpin Hotel! Your satisfaction with the hotel facilities and services is the motivation for all the staff of the hotel. The hotel is located in the city center and is the only way to the port. It is about 800 meters away from the port. There are local specialty food streets, Southeast Asian fruit markets, Vietnamese style streets, etc. around, which are all within walking distance. It is the best choice whether it is a business trip or a trip.

Response from Property: Dear guests, thank you very much for your affirmation of Quanpin Hotel! The hotel was fully renovated in May 2023. The hotel rooms are designed with Xiaodu voice intelligent voice control, and the room layout is warm and elegant. Smart furniture throughout the house, smart constant temperature toilets, smart TVs, smart curtains, etc., meet the requirements of different guests with the highest cost-effectiveness. There is a free self-service laundry room on the 3rd floor with washing machines and dryers. The hotel is located in the city center and is the only way to the port. It is about 800 meters away from the port. There are local specialty food streets, Southeast Asian fruit markets, Vietnamese style streets, etc. around it, all of which are within walking distance. It is the best choice whether it is a business trip or a trip.

Response from Property: Dear guest, we sincerely apologize for not being able to bring you a satisfactory stay experience. You saw the room when you checked in and expressed your satisfaction before checking into that room type. Moreover, the hotel has many room types for you to choose from. The hotel staff is also very patient in letting you look at all the room types. There are several room types that are very quiet. You are very satisfied after looking at them, but in the end you choose the elegant room with higher price. I made the extension order for another night because I was satisfied with the bed. Besides, there were no similar problems as you reported when changing the smart guest-controlled single room to the elegant large bed. The picture taken of the smart guest control single room on March 1, 2024 was also taken by you. The two reviews use the same picture, but they are two completely different room types. We have changed you to a room type that you are satisfied with. This is the room that you choose to extend your stay. Since you choose to extend your stay, it proves that you are satisfied with the hotel. But why choose malicious attacks?