Cloud Hotel (Harbin Taiping International Airport)

Cloud Hotel (Harbin Taiping International Airport) Reviews

Cloud Hotel (Harbin Taiping International Airport)

Shuangmiaozi Village, Xianfu Village, Taiping Town, Daoli District, Harbin, Heilongjiang, ChinaView Hotel Details
Cloud Hotel (Harbin Taiping International Airport)
Cloud Hotel (Harbin Taiping International Airport)Cloud Hotel (Harbin Taiping International Airport)Cloud Hotel (Harbin Taiping International Airport)
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Cloud Hotel (Harbin Taiping International Airport) Guest Reviews

4.6/5
Very Good
2034 review
Verified reviews
Location4.5
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(2034)
Positive reviews(1974)
Reviews with photos/video(476)
Offers pick-up/drop-offs(723)
Close to airport(404)
Convenient location(333)
Easy to get around(328)
Friendly front desk staff(168)
Perfect for business trips(73)
Delicious breakfast(63)
Tasty restaurant(27)
Negative reviews(59)
Mookkiko
Fabulous Queen Size Room(goodsleep Matress+leg&food Massage+humidifier)
Stayed in Dec 2024
Family
3 review
3.2/5
Posted on Jan 9, 2025
I got picked up from airport by hotel van for free, it was 2am, so this was impressive. Checked in with breakfast, taste great it wasn't buffet but you ate your fill, it was quite tasty. However, deducted for the cleanliness as I checked in, the toilet seat was stained with piss.. it was disgusting
Response from Property: Thanks for you short saty in our hotel. the probelm you said have alreday been posted to the general manager, the room servcie leader had a self-criticism about this fault and never such this error.
Guest User
Boutique Business Single Room
Stayed in Sep 2024
Solo travelers
4 review
4.5/5
Great
Posted on Nov 26, 2024
Room smell of strong vinegar as they use it to sterile the room, basic toiletries are provided, there is also a foot massage massage in the room, beside hotel there are few restaurants for dinner. They provided transport to airport.
Response from Property: Dear customer, the vinegar was really used to sterile the room, which is natural and safe, thanks for a lot for giving the good feedback, hope see you soon
Yuen Erica
Light Luxury Triple Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 4, 2025
Very good and convenient. Breakfast is excellent
Response from Property: {💕free shuttle bus💕}Thank you for choosing Hotel The Cloud .We will try to do our best to provide you honest and make a high quality service every time.Thank you very much
Guest User
Elegant Double Room(leg And Foot Massage Machine)
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Very comfortable, clean and near the airport. Staff is very kind and positive in all guest requests. Transfer from and to airport is available. Present to guest is cute and honey. Meal in restaurant also eatable and delicious. In the room everything is working well, there are towels, tissues and all necessary facilities. Price is adequate to comfort quality and service. Recommend to stay there!
Response from Property: {💕free shuttlebus💕}Thank you for choosing Hotel The Cloud. We will try to do our best to provide you honest and make a high quality service every time.Thank you very much.
PCLow
Boutique Business Standard Room
Stayed in Nov 2024
Couples
11 review
4.2/5
Very Good
Posted on Jan 4, 2025
Just 10mins from Harbin airport. Good to have short stay for transit. Free transfer too.
Response from Property: {💕free shuttle bus💕}Thank you for choosing Hotel The Cloud .We will try to do our best to provide you honest and make a high quality service every time.Thank you very much
kenzo932
Boutique Business Standard Room
Stayed in Apr 2024
Couples
37 review
4.2/5
Very Good
Posted on May 4, 2024
Room is large, pick up service from airport is OK. We still waiting there 5-8min although giving time for departure. The toilet condition still have to improve it. The heater really hard to control the water temperature.
Response from Property: Dear friends: Hello! Yunduo Hotel {24-hour free airport pick-up and drop-off} {24-hour butler service} {Snacks package for check-in} Thank you for your review. Your words reveal your love for us. I look forward to your full praise next time! I am really sorry for the inconvenience. We have made improvements according to your suggestions and look forward to your next visit and guidance. Your recognition is the driving force and goal of Yunduo. Yunduo believes that guests are family members and make every time you come home. The care, consideration, care and warmth for family members are the most sincere gifts given by every Yunduo employee. Please believe that whether you are on a business trip or traveling, Yunduo must be your best choice.
CY Seng
Elegant Double Room(leg And Foot Massage Machine)
Stayed in Feb 2024
Family
8 review
3.7/5
Posted on Mar 4, 2024
Location is excellent. Hotel also offers free shuttle bus to airport. The room can be cold at night. Lucky heater in room working well. Room has basic toiletries etc and very clean. Counter staff not as attentive as they asked for my room card 10mins after i returned it to them.
Response from Property: Dear guest: Hello! Yunduo Hotel {24-hour free airport pick-up and drop-off} {24-hour butler service} {snacks package for check-in}, thank you very much for your stay and praise! I am very happy to bring you a good time on your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Инга Пак
Boutique Business Standard Room
Stayed in Jul 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Aug 24, 2024
Good hotel and good service. Quick response in Wechart and quick pick up to and from hotel
Response from Property: 尊敬的賓客:您好!感謝您在百忙之中與我們分享您的入住感受。看到您在雲朵酒店{24小時免費接送機}{24小時管家服務}{去機場車程僅需5-8分鐘}度過了一段愉快的時光我們非常開心,能得到您如此全面細緻的點評是我們的無上榮幸。我們致力於為客人提供貼心温暖的熱情服務,希望能給客人們帶來美好愉快的體驗。助力您的美好旅途是我們的光榮使命,我們會再接再厲做得更好,我們誠摯期待您的再次光臨,祝您旅途愉快事事順心!
Guest User
Elegant Twin Room(leg And Foot Massage Machine)
Stayed in Jun 2024
Family
14 review
4.2/5
Very Good
Posted on Jul 10, 2024
We had a good stay here. We knew we were getting in late so this was perfect as it was so close to the airport. The hotel picked us up at the airport which was very helpful. We had a nice quiet and enjoyable stay. The service was good and we had a good sleep.
Response from Property: Hello, dear friend! Yunduo Hotel {24-hour free pick-up and drop-off} {24-hour butler service} {only 5-8 minutes drive to the airport} provides you with a convenient, thoughtful and satisfactory accommodation experience. We have always been adhering to the service concept. We are very happy that our efforts can be achieved. With your recognition, we believe that our efforts will also bring you a more pleasant experience next time you stay! We hope you can give us a 5-point praise next time~~~
Guest User
Boutique Business Standard Room
Stayed in May 2024
Family
6 review
5.0/5
Outstanding
Posted on Jun 18, 2024
Perfect location and immaculate service for those who take an early flight. The hotel is just 5 minutes drive from the airport. Price-quality ratio is superb, in addition we got free airport pick up and drop off, help with baggage and complementary fruit. The staff in the hotel and in the car were very nice and helpful, room was clean and quiet, amenities great and beds comfortable. The foot massage machine in our room came very handy after a long day travel, it made us feel really cared for. I definitely recommend this hotel and will stay here again
Response from Property: 尊敬的賓客:您好!感謝您在百忙之中與我們分享您的入住感受。看到您在雲朵酒店{24小時免費接送機}{24小時管家服務}{去機場車程僅需5-8分鐘}度過了一段愉快的時光我們非常開心,能得到您如此全面細緻的點評是我們的無上榮幸。我們致力於為客人提供貼心温暖的熱情服務,希望能給客人們帶來美好愉快的體驗。助力您的美好旅途是我們的光榮使命,我們會再接再厲做得更好,我們誠摯期待您的再次光臨,祝您旅途愉快事事順心!
Travel to explore
Boutique Business Standard Room
Stayed in Apr 2024
Family
4 review
3.7/5
Posted on Jul 20, 2024
near airport with free airport shuttle service but need China telephone number to call the frontdesk cheap and great quality for the price room decorated with some Harbin tourist spots
Response from Property: 親愛的朵友:您好!雲朵酒店{24小時免費接送機}{24小時管家服務}{去機場車程僅需5-8分鐘} 感謝您的點評,字裡行間都是透露着對我們的喜歡,期待您下次的滿分好評哦,您的認可是雲朵前進的動力和目標,雲朵信奉客人為家人,讓您的每一次都像回到家一樣,對家人的關懷,體貼,照顧,温暖,是每位雲朵員工送給親最真誠的禮物。請相信不論您是出差還是旅行,雲朵一定是您的不二之選。
Sandy Ku
Elegant Family Room( Leg And Foot Massage Machine)
Stayed in Nov 2024
Family
11 review
5.0/5
Outstanding
Posted on Dec 28, 2024
Nice room with airport transfer
Response from Property: {💕free shuttlebus💕}Thank you for choosing Hotel The Cloud. We will try to do our best to provide you honest and make a high quality service every time.Thank you very much.
Guest User
Boutique Business Standard Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 22, 2024
Good hotel and convenient location. Transfer from/to airport for free.
Response from Property: 親愛的朵友,您好!雲朵酒店{24小時免費接送機}{24小時管家服務}{去機場車程僅需5-8分鐘}感謝您的五星點評,熱情,高效,貼心服務都是我們應該做的,我們這有恬靜敞亮的大廳,營養搭配的早餐,還有舒適乾淨的客房,而且雲朵的地理位置也很好,毗鄰太平國際機場,免費接送車程僅需5-8分鐘哦,朵兒一直努力打造安心無憂入住環境,我們致力為您提供親切周到的入住體驗,朵兒與您不期而遇,因您的肯定而綻放更加唯美,滿意只是起點啦,驚喜和感動才是朵兒的追求呦,期待與您再次相遇!
Guest User
Boutique Business Single Room
Stayed in Dec 2023
Solo travelers
2 review
4.7/5
Amazing
Posted on Jan 5, 2024
You should call the hotel once arrived in Harbin. Which is not an easy thing to do unless you speak Chinese. I was helped by the airport personnel (but you have to walk out from arrival hall and get to the departure hall where the info desk is). The hotel itself is nice but in China they smoke everywhere, so rooms are quite smelly. 1F restaurant personnel were very kind and supportive. Will stay there next time since there is no much choice for an overnight in the airport area. Konggang and another hotel are just the other side of the street. Mini market is nearby which is convenient.
Response from Property: Dear , Thank you for taking the time to leave us a review. We are pleased that you enjoyed your stay at our hotel. We are sorry what you said about smoking problem, For the future let us know in advance because if it is available, we will give your another nonsmoking room. Kind Regards.
Wacharaporn K.
Boutique Business Standard Room
Stayed in Apr 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Jun 4, 2024
Best for transfer service, clean with non-smoking room.
Response from Property: 親愛的朵友,您好!雲朵酒店{24小時免費接送機}{24小時管家服務}{去機場車程僅需5-8分鐘}感謝您的五星點評,非常感謝您的入住與讚賞,很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,也期待您的再次入住哦~