Big M Hotel

Big M Hotel Reviews

Big M Hotel

38, Jalan Tun Perak, City Centre, 50050 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 50050, MalaysiaView Hotel Details
Big M Hotel
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Big M Hotel Guest Reviews

4.3/5
Very Good
526 review
Verified reviews
Location4.5
Amenities4.0
Service4.3
Cleanliness4.3
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All reviews(526)
Positive reviews(509)
Reviews with photos/video(171)
Convenient location(115)
Easy to get around(68)
Great value for money(34)
Close to metro(31)
Too noisy(22)
Perfect for business trips(19)
Many amenities(9)
Friendly front desk staff(7)
Negative reviews(17)
Guest User
Standard Double Room with No Window
Stayed in Jan 2025
Couples
2 review
4.5/5
Great
Posted on Feb 27, 2025
I got a good deals with this hotel.. Everything is more than I expected
Anonymous User
Standard Double Room with No Window
Stayed in Jan 2025
Business travelers
21 review
4.0/5
Very Good
Posted on Feb 27, 2025
Ideal location…easy access to the train network and places of interest.
Anonymous User
Superior Double Room with No Window
Stayed in Nov 2024
Family
6 review
4.2/5
Very Good
Posted on Dec 25, 2024
Good for a night stay just for sleep. This hotel is for the backpackers as it is near to lrt masjid jamek. No parking provided. Not suitable for a family.
rajamohd
Deluxe Family Room
Stayed in Oct 2024
Family
1 review
3.7/5
Posted on Dec 3, 2024
Small rooms, but a budget friendly place. Food is readily avaliable, even at night
Farah rocket
Standard Twin Room with No Window
Stayed in Sep 2024
Travel with friends
5 review
4.7/5
Amazing
Posted on Oct 28, 2024
Big M Hotel in Kuala Lumpur offers a budget-friendly option for travelers seeking basic accommodations. Here are some highlights: Pros: 1. Affordability: The hotel provides economical rates, making it suitable for budget-conscious travelers. 2. Location: It’s situated in a convenient area with easy access to public transport and local attractions. 3. Cleanliness: Many guests have noted the cleanliness of the rooms and common areas. Cons: 1. Limited Amenities: Facilities are basic, with few extras like dining options or recreational areas. 2. Room Size: Some guests have mentioned that the rooms can feel cramped, especially for longer stays. Overall, Big M Hotel is a practical choice for short visits to Kuala Lumpur, focusing on value and convenience. I will definitely visit again! oowh yeah, they have rooftop as well, u can chill at rooftop with friends overlooking kl tower
Guest User
Superior Double Room with Window
Stayed in Sep 2024
Solo travelers
11 review
4.7/5
Amazing
Posted on Dec 9, 2024
I really enjoyed my stayed here . It is just a few mins walk to the metro and walking distance to central market and china town . McDonald’s or KFC or Watson is just beside the hotel or opposite. A few minis walk you can find unique cafes .’ You can grab easily from any shopping mall back to the hotel . I will definitely come back to stay. Thank you 🙏
Steve Berkerly
Standard Double Room with No Window
Stayed in Sep 2024
Couples
7 review
4.5/5
Great
Posted on Nov 24, 2024
My recent stay at this hotel was quite disappointing in some aspects. The pillowcase in my room was extremely wrinkled and had an unpleasant smell, even though the housekeeping staff insisted that they had ironed it. While the bedsheets were smooth, the condition of the pillowcase made me uncomfortable. The housekeeping service left much to be desired. I stayed on level 5, and the staff there didn’t seem welcoming at all. When I requested an extra toilet roll, I was told to call the reception instead of being assisted directly, which made me feel unwelcome. The security staff, Raj, was not friendly, adding to the overall unpleasant experience. On a positive note, the reception staff was helpful, particularly a Chinese gentleman whom I believe might be the owner. He provided excellent service and left a good impression. If this hotel wants to continue attracting guests, significant improvements are needed in housekeeping and staff attitude.
AlekseiSk
Superior Double Room with No Window
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 31, 2024
We liked the hotel, friendly staff, nice common area, good room service, thank you!
Eni
Standard Double Room with No Window
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 26, 2024
We love all about this hotel. Close from station, masjid jamek, pavilion, easy to grab foods. The rooftop is nice, room also nice with very helpful staff and luggage room that we can leave our stuffs. Thankss. Recomended!!
Ikram Latifff
Superior Double Room with No Window
Stayed in Aug 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Sep 18, 2024
•The room is very nice & clean •The receptionist also friendly and helpful •This hotel also near to many shops & fast food restaurants •Walking distance to Dataran Merdeka, Lrt Station, Pasar Seni & Petaling Street This is my 3rd time Overall ⭐️⭐️⭐️⭐️⭐️
Two-way ticket
Superior Double Room with Window
Stayed in Jul 2024
Couples
7 review
4.8/5
Amazing
Posted on Aug 29, 2024
Nice room, clean bed sheets, helpful staff. The location of the hotel is convenient, close to the metro stations.
Guest User
Deluxe Family Room
Stayed in Jan 2025
Family
8 review
3.5/5
Posted on Feb 16, 2025
One minute to mrt station. Window open to railway track but noise is tolerable. Room is tight. Okay for one night stay.
Anonymous User
Superior Twin Room with No Window
Stayed in Aug 2024
Travel with friends
2 review
4.5/5
Great
Posted on Sep 21, 2024
The location is very good as it was near to the masjid jamek LRT station
Raj210698
Superior Double Room with No Window
Stayed in Jul 2024
Travel with friends
3 review
4.7/5
Amazing
Posted on Aug 15, 2024
Very Good & Clean hotel. Value for the money we pay. Very near to LRT and easy connectivity to KLCC Twin tower, KL tower and other locations. Restaurant's are very nearby walking distance.
iamwarina
Standard Double Room with No Window
Stayed in Jun 2024
Business travelers
20 review
4.7/5
Amazing
Posted on Jul 19, 2024
loyal with this hotel keep repeating booked here when i hot training / meeting. check in was super fast & so easy. very strategic location. near to watson n guardian love it