Dehua Wanjia International Hotel (Tea Ware ) Reviews

Response from Property: 太感謝您給出的五星好評！能讓您認可這裡是 “乾淨的住宿地點”，還滿意淋浴體驗和乾淨的床品，我們特別開心～乾淨舒適的居住基礎是我們一直堅守的重點，您的肯定就是對我們這份用心的最好回饋。期待下次還能迎接您，繼續為您提供舒心的入住體驗！

Response from Property: 尊敬的賓客，非常感謝您對我們酒店的認可與好評！得知您對酒店設施齊全、自助早餐美味多樣以及一流服務感到滿意，我們由衷欣喜。自助早餐一直是我們的用心之處，後廚團隊每日精選新鮮食材，力求在中西式菜品、冷熱搭配上滿足不同口味需求，您的肯定是對他們最大的鼓勵。前廳、客房等部門的同事始終以 “細緻入微” 為服務準則，能為您帶來舒心體驗，是我們的榮幸。期待您的再次光臨，我們會持續精進，為您提供更優質的入住體驗！祝您生活愉快！

Response from Property: 尊敬的賓客，看到您簡潔有力的 “好好” 二字，我們的心裏也暖烘烘的！這兩個字雖簡單，卻承載着您對酒店的滿滿認可，比千言萬語都讓我們動容。從客房的日常維護到服務的點滴細節，我們始終相信 “用心做事，客人能感受得到”。無論是床品的舒適度、設施的完好性，還是服務的及時響應，每一份努力都衹為讓您住得安心舒心。您的肯定就是我們前進的最大動力，下次入住時不妨告訴我們您的喜好，我們會悄悄準備一份小驚喜。期待很快能再次為您服務，祝您每天都有好心情，事事 “好好”！

Response from Property: Dear guest, hello. First of all, we deeply understand that you experienced a tire blowout while driving away, especially with a new car. This must be frustrating and inconvenient, and we deeply sympathize with you. As the hotel, we strictly adhere to our parking management obligations: we regularly inspect the safety of the facilities, provide clear signage and speed reduction warnings at curves and key areas, and strive to create a safe parking environment for our guests. Following the incident, we also responded immediately to your needs. Our concierge arrived on the scene within one minute of receiving notification from the front desk. They assisted you in inspecting the damage, reassured you, and proactively provided follow-up suggestions, without shirking any responsibility. We apologize again for this unpleasant experience and hope to continue providing you with better service and let you experience our professionalism and sincerity.

Response from Property: Dear guest, thank you very much for taking the time to provide detailed feedback on your stay. Each of your concerns accurately pointed out shortcomings in our service. We are deeply ashamed and remorseful for this, and we sincerely apologize. Regarding the issue with the underground parking lot signage you mentioned, this was indeed an oversight in our process design. We have urgently assigned our engineering department to install "In-house Guest Only" signs at the parking lot entrance and on the main road outside the hotel. We will also have dedicated personnel at the entrance during peak hours to ensure direct and convenient access to the underground parking lot during your next stay, avoiding the inconvenience of detours. Regarding the odor issue in the new hotel, we fully understand the impact it poses to families with children. Your specific reminder to "avoid odors" has made us even more aware of the severity of the problem. We actually performed basic odor control before opening, but it's clear that the results were not as expected. We have contacted a professional environmental protection agency for a comprehensive inspection. We will strengthen the control measures through 24-hour fresh air circulation, the placement of activated carbon bags, and the addition of green plants. We will regularly publish inspection reports to ensure that indoor air quality meets standards. If you or other guests are sensitive to odors, please contact us in advance. We will pre-ventilate the room for at least two hours to minimize the impact. However, the issues of inadequate service and staffing are the areas we need to reflect deeply on. You said, "Waiters are not slaves," and we have conveyed this message to management. This is not only a gesture of compassion for our employees, but also a warning against our management lapses. Your feedback serves as a mirror, allowing us to clearly see our operational shortcomings. We apologize again for this poor experience and sincerely ask that you give us another chance to improve. If you choose to stay again, we will reserve a deodorized room, offer a free upgrade, and breakfast for two, demonstrating our commitment to improvement. We look forward to regaining your trust.

Response from Property: Dear guests: Thank you for sharing your stay experience. Your satisfaction is our greatest motivation! I am delighted to see your recognition of each link:✅ Front desk service: Efficient and professional handling procedures have always been our insistence, from identity verification to room upgrade recommendations, striving to save every second for you. The "meticulous service" you mentioned is exactly our "foresight service" and we look forward to meeting you again.

Response from Property: Thank you very much for your affirmation and recommendation of our hotel! 🎉🎉🎉 Your satisfaction is our greatest motivation and honor. Although our location is a little remote, as you said, it has a unique tranquility and convenience. We have been committed to providing high-quality facilities, excellent services and hearty breakfast, hoping that every guest can feel the warmth and comfort of home. Being close to the tea set market is a highlight of our hotel, giving you more choices and fun in your leisure time. We are glad to hear that you had a great time here and would like to share this wonderful experience with more people. Thank you again for your recognition and support! We look forward to continuing to provide you with quality service and an unforgettable accommodation experience in the days to come. Wish you all the best and look forward to seeing you again! 🌟🌟🌟

Response from Property: Dear guests, hello! Our entire Wanjia International Hotel team is deeply honored and excited to receive such enthusiastic praise from you! Your satisfaction is our greatest pursuit and motivation. From the moment you step into the lobby, we are committed to creating an accommodation experience that exceeds your expectations and allows every guest to feel the warmth and comfort of home. Every detail you mentioned - the green ribbon decoration in the lobby, the modern art design in the room, the cleanliness of the public areas, the soft and comfortable bedding, and the high-end equipment in the bathroom - are the result of our careful creation. We are very pleased to learn that these efforts have been recognized by you. At the same time, we are also proud of the enthusiasm and professionalism of our employees. The front desk's fast check-in service, proactive room upgrades and free breakfast for the elderly are all manifestations of our commitment to providing thoughtful services to our guests. Your satisfied smile is our greatest achievement. We have always insisted on providing a rich and diverse breakfast, hoping to meet the taste needs of guests from different regions. We are delighted to hear that you are very pleased with our breakfast selection. Here, we sincerely thank you for your recommendation and support of Wanjia International Hotel! Your every stay is the driving force for our continuous progress. We look forward to continuing to provide you with better services and experience in the future. Thank you again for your support and love. I wish you a pleasant journey and all the best!

Response from Property: Thank you for sharing your objective stay experience. We take your concerns about the "disparity within the same price range" and the "strong odor" of the decor very seriously, and these are areas for immediate improvement. The hotel has implemented three enhanced measures to address the odor issue: First, the fresh air systems and windows in guest rooms and public areas are fully open from 8:00 AM to 10:00 PM daily to ensure air circulation; second, we are adding 2-3 additional activated carbon bags to each room and replacing them with fresh green plants to enhance odor absorption; and third, we are inviting a professional to conduct weekly indoor air quality inspections. The inspection reports are available at the front desk. If you plan to stay in the future, please contact the front desk 1-2 days in advance. We will prioritize rooms that have been aired for at least 72 hours to minimize the impact of odor. The disparity you've pointed out within the same price range is a critical improvement signal for us. We have shared your feedback with our operations and quality control departments and will conduct a self-inspection of both hardware configuration and service details, such as ensuring the completeness of room amenities and timely service responses. We will strive to narrow the gap and provide guests with a stay experience that better matches their budget. Finally, thank you again for your feedback. If you are willing to give us a chance to make amends, you can contact the front desk directly before your next check-in. We will give priority to arranging a room with longer ventilation for you and try our best to provide you with better service.

Response from Property: Thank you very much for your affirmation and praise! We are very pleased to know that you had such a pleasant experience during your first stay. Our team is always committed to providing quality service and keeping facilities up to date to ensure that every guest feels at home. Your satisfaction is the greatest encouragement and recognition for us. If you have any needs or suggestions in the future, please feel free to let us know. We will continue to work hard to continuously improve the quality of our service and look forward to serving you again and creating more wonderful memories of your stay. Thank you again for your support and love, I wish you all the best and look forward to seeing you again!

Response from Property: Thank you very much for your detailed review and recommendation! We are honored to learn that you have spoken highly of the environment, room comfort, location and cost-effectiveness of our new hotel. The fact that the new hotel has been quickly recognized by you is undoubtedly the greatest affirmation of our efforts. Located in Dehua Teaware City, our location does provide great convenience for guests, whether traveling for personal or business, they can find comfort and convenience here. We have been committed to providing guests with high-quality services and accommodation experience. Your satisfaction is our greatest motivation. Thank you again for your recommendation. We will continue to work hard to improve our service quality and bring more guests a wonderful accommodation experience. Looking forward to your next visit and wish you a pleasant journey!

Response from Property: Thank you very much for your detailed feedback and high evaluation. We are honored to bring you such a wonderful stay experience. We are glad to know that you have spoken highly of our hotel's location, room facilities, breakfast quality and special events. The unique geographical advantage of being built on the mountain and the spacious square in front of the hotel really provide our guests with unparalleled views and convenient parking services. We are also very pleased to provide you with spacious and bright rooms with clean and comfortable beds to make your stay more comfortable. Regarding breakfast, we have always been committed to providing guests with a wide variety of delicious food options. As one of our special desserts, we are very pleased that pumpkin cake is loved by you. In the future, we will continue to optimize the breakfast menu and provide more delicious dishes to satisfy your taste buds. Thank you very much for mentioning the iron flower and firework show we enjoyed in the square in front of the door on the day of check-in. These activities are specially planned by us to enrich the guests' accommodation experience, so that you can enjoy such a stunning visual feast while overlooking the teaware city. Thank you for your valuable opinions and affirmation. Your satisfaction is the driving force for our continuous progress. We look forward to providing you with excellent accommodation services again in the near future and making you feel the warmth and comfort of home. I wish you a happy life and all the best!

Response from Property: Thank you very much for your five-star praise and good wishes! It is a great encouragement to receive your recognition. Your satisfaction is our greatest motivation. We look forward to welcoming you again in the future and bringing you more considerate and personalized services.

Response from Property: Thank you very much for your satisfactory evaluation of our hotel! We are honored and encouraged to know that you have given high praise to our location, room comfort and service. The convenient geographical location is indeed one of our major advantages, and we are well aware that this can bring great convenience to your travel. The comfort of the room has always been our pursuit. We are committed to creating a warm and comfortable resting space for you. High-quality service is the core competitiveness of our hotel. We always put customers first and serve every guest with heart. Your satisfaction is our greatest motivation. In the future, we will continue to uphold the principle of "guests first, service first", continuously improve service quality, improve hotel facilities, and strive to bring you a more excellent accommodation experience. Thank you again for your recognition and support! We look forward to your next visit and we will serve you wholeheartedly. I wish you all the best and a happy life!