Pullman Hotels in Dali

Traveling to Dali with my child, I compared numerous hotels, including Indigo and Hilton, considering factors like room size, newness, and location. Ultimately, I chose Pullman, and the experience far exceeded my expectations. The hotel is conveniently situated right at Dali Port, offering easy access to both the east and west sides of the lake. While you can take a cruise from the port, I personally found them to be poor value for money with too many sales pitches. We booked a high-floor sea-view room that included a spa treatment and airport pick-up. Our dedicated butler proactively connected with me on WeChat, arranged the pick-up, and provided a highly detailed and useful travel guide. My positive impression began right from the transfer. Despite it pouring rain that day, the driver was already waiting at the exit with several spare umbrellas for us. He also proactively helped with our luggage and shared interesting insights about the local sights during the drive. Our room offered direct, breathtaking views of Erhai Lake, which was incredibly refreshing. My playful daughter loved sitting on the windowsill, gazing at the lake for long stretches every day. The room itself was spacious and clean, featuring double sinks, and children's amenities were thoughtfully prepared in advance. Breakfast offered a good variety, and they kindly didn't charge for my daughter, even though she was slightly above the height limit. I highly recommend trying the spa; it was very professional. The push-button shower controls in the bathroom were cleverly designed, making them easy for even a child to operate. Toiletries were L'Occitane. Do try the Thai restaurant; it's clean and offers great value. There are also plenty of dining options available around the hotel. If I had to point out a minor drawback, it would be that the front desk staff seemed a bit inexperienced. During check-in, we weren't clearly informed about the room's inclusions or the dining locations. Furthermore, after checking in, no bell service was offered for luggage, nor were we given directions to the elevators. Adding more children's entertainment facilities would make the experience even more perfect.