Hotel Agustos Cusco

Staff Service: Staff consistently received praise for being friendly, helpful, and attentive, often going above and beyond to assist guests with requests, recommendations, and problem-solving.(based on 1 review)

The trip to Cusco, Peru was amazing. The staff at Hotel Agustos were also amazing. Front desk clerk, Rocio Hedalgo, was very helpful in making great suggestions of restaurants and excursions in the area! I would recommend this hotel in a heartbeat:)

Since we were on a tour, we didn't choose this hotel as it was arranged by the tour. All of our other hotels were very nice, but this one was not so good. First of all, it is located in an industrial area, so when we went looking for a place to eat after a late arrival, there were few options. The next day during our free time we walked around quite a bit looking for anything interesting but only found machine shops, hardware stores, garages, etc. As for the hotel itself, we found ourselves in a room with twin beds, and we prefer to sleep in the same bed, even if it is a double, but twins are too small for two people. It was surface clean, but details were lacking. The floor drain in the bathroom was absolutely disgusting, and we noticed it every time we used the toilet. We were only there for two days and nights, and on the middle day I wasn't feeling well so I opted out of the tour. The whole day staying in that room with the street noise was awful, and for one hour there was a fruit vendor with a loudspeaker walking back and forth along the block in front of the hotel, super annoying. The internet was really slow and kept stopping, causing me to have to reboot everything over and over. The breakfast buffet was fine, with lots of traditional breakfast foods, fruit, yogurt, etc., and although the second morning they offered only hard-boiled eggs, which I can't stand, they made me a couple scrambled eggs on request, which I much appreciated.