LA Crystal Hotel Reviews

Response from Property: Dear Guest,Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet your expectations. Your comments about our facilities, breakfast, and reception service are very valuable to us. We take them seriously and will use them to make improvements in those areas.We hope you’ll give us another chance to serve you better in the future.Warm regards,Helen

Response from Property: Dear Geust, Thank you for sharing your experience with us. We’re glad to hear that getting around was easy and that you enjoyed the convenience of having shops and restaurants like Target and Raising Cane’s nearby.We hope that on your next visit you’ll have the chance to enjoy our facilities as well. We appreciate you choosing to stay with us and look forward to welcoming you back.Kind regards,Helen

Response from Property: Dear Guest.Thank you for your kind words! We’re so glad you enjoyed your stay, found the beds comfortable, and appreciated the easy parking. We’d love to welcome you back for your next visit!Warm Regards,Helen

Response from Property: Dear Guest. Thank you so much for your wonderful feedback! We’re delighted to know you enjoyed your stay, found our hotel clean, and appreciated the friendliness of our team. It’s also great to hear you loved the breakfast and had a comfortable three-night stay.Your recommendation means a lot to us, and we look forward to welcoming you back again soon!Warm regards,Helen

Response from Property: Dear Guest,We are truly sorry to hear about your disappointing experience. Please accept our sincere apologies for the lack of attention to your request and the service you received. This is certainly not the standard we aim to provide, and we understand your frustration. Your feedback has been shared with our housekeeping team so we can address this issue immediately and ensure it does not happen again.We value your comments as they help us improve, and we regret that we did not meet your expectations during your stay.Sincerely,Helen

Response from Property: Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the issues you experienced during your stay. We take cleanliness and comfort very seriously, and we are sorry that your room did not meet our usual standards. Your comments have been shared with our housekeeping team to ensure immediate improvement.We appreciate your feedback, as it helps us provide a better experience for future guests. We hope you might give us another opportunity to provide you with a more comfortable stay.Best regards,Helen

Response from Property: Dear Ron, Thank you for your review! We're happy to hear you enjoyed the free parking and breakfast. We understand that noise can be a concern for some guests, especially in rooms closer to the highway, and we’re sorry for any inconvenience this caused. For future stays, feel free to request a room on the quieter side—we’ll do our best to accommodate your preference. We hope to see you again soon! Best Regards, Helen

Response from Property: Dear Guest, Thank you so much for your kind words! We’re thrilled to hear that you love our hotel. Your support means the world to us, and we can’t wait to welcome you back for another wonderful stay! Best Regards, Helen

Response from Property: Dear Guest,Thank you so much for your kind words! We’re delighted to hear you had a good time and that our staff made your stay enjoyable. We truly appreciate your feedback and hope to welcome you back again soon!Best regards,Helen

Response from Property: Dear Crystal, Thank you for your kind review! We’re so glad to hear that you enjoyed your stay with us. We appreciate your feedback about the jacuzzi and will certainly keep it in mind for future improvements. We hope to welcome you back again soon!Warm regards,Helen

Response from Property: Dear guest,Thank you for your kind words! We’re delighted you enjoyed your stay and found our accommodation a great value. We hope to welcome you again soon!Warm regards,Helen

Response from Property: Dear guest, Thank you for taking the time to share your feedback with us. We’re glad to hear you enjoyed the waffles at breakfast!We apologize for any inconvenience caused by the restaurant closure on Thanksgiving and the microwave placement. We understand how this may have been less than ideal, and your comments are valuable as we look into ways to enhance the guest experience during special occasions and improve convenience for amenities.We hope to have the opportunity to welcome you back in the future and provide an even better stay. If there’s anything specific we can do to make your next visit more enjoyable, please don’t hesitate to let us know.Warm regards,Helen

Response from Property: Dear Guest,Thank you for your review. We’re delighted to know you had a pleasant stay and enjoyed our breakfast. We look forward to welcoming you back in the near future.Best regards,Helen

Response from Property: Dear David,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed your overall stay and appreciated the great service provided by our considerate employees, as well as the ample security measures in place.We take your comments about the age of our hotel into consideration, and we are continuously working to ensure that our facilities meet the expectations of our valued guests.Regarding your feedback about the casino, we understand that navigating unfamiliar games can be challenging. We appreciate your understanding and are glad to hear that it resulted in a positive outcome for you.We also appreciate your suggestion regarding the television setup in our two-room suites. Your feedback is invaluable to us as we strive to enhance the comfort and convenience of our accommodations. We will certainly take this into account for future improvements.Once again, thank you for your constructive feedback. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Warm regards,Helen