The hotel was clean and staff were friendly. However, there was nothing but ice as far as amenities go. The snack station was there, but there was nothing in it to buy. There were no vending machines. The included breakfast was a few prepackaged muffins and nutrigrain bars, coffee and juice.
I have attached pictures of the room. Door frames were completely broken. Door would hardly open or shut. The toilet seat was broken, the exhaust fan was hanging from the ceiling in the bathroom, and the smoke detector was hanging by the wires. The shower would not turn off if you tried to take a bath, and the plug did not work to keep the water in the tub when attempting to take a bath.
Most of these issues are routine maintenance items. For $87.14, I would at least except a well maintained hotel room. Room 118 was not that room.
Thank you for the opportunity to submit a review.
Style, substance and opulence blend seamlessly at Ambassador Hotel Wichita, Autograph Collection. Enjoy effortless travel with a complimentary shuttle to and from Wichita Dwight D. Eisenhower National Airport. Easily access downtown destinations including Wichita State University, Old Town and Intrust Bank Arena. When you're ready to relax at the hotel, settle into upscale settings in our rooms and suites. Our boutique décor, complimentary Wi-Fi and Room Service. Delight in refined dining experiences at our Siena Tuscan Steakhouse. Stop by our speakeasy-style bar, Dockum for handcrafted cocktails. During downtime, get in a heart-pumping workout in our 24-hour fitness center. Business guests have access to a business center and four modern event venues. Take advantage of our on-site catering services and AV equipment to elevate your corporate function. However you spend your time in downtown Wichita, Kansas, Ambassador Hotel Wichita, Autograph Collection will envelop you in luxury.
Excellent
96 reviews
4.5/5
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Tevin and Carter were very helpful when I needed to make adjustments to my reservation through a third party. It was simple and quick to make changes. Everyone at the front desk greeted us. The room was quiet, and my kids enjoyed the stay as much as I did.
The room layout is very comfortable, very good breakfast, it is rich in the United States, the river is outside, there are several museums and parks along the river, and it is great to run in the morning or walk in the evening. There is Kickback's light meal from 5:30-7:00 pm, as well as free cocktails (one cup for one person, card). The light meal includes hot dog sausage, vegetable salad cream and Italian pasta, which can be eaten for dinner. Coffee drinks are available 24 hours a day, ready to go. There is a free bus on the main road opposite the start of the week. It is convenient to go anywhere to eat, and overall, it is worth the money.
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4.6/5
Outstanding
GGuest UserEverything was excellent. Staff, cleanliness, the room. I was surprised that there was a kitchenette with dishes. There was not a view of the river, but the nearby arena shot off fireworks and I could see those from the room! There's a coffeeshop across the parking lot, though it wasn't needed since there's coffee available in the lobby. The breakfast included hot food items and several toppings like nuts and berries for either oatmeal or yogurt. Parking was very easy. It has a pool right off the elevator. The alarm clock was easier to set than most. The mattress was very soft. I like the rug under the sofa, which I believe is intended for dogs and would be easily washable. The TV had free Showtime. I would stay there again.
HhartdavidGreat stay and location with lots of things to do and eat in the area. Service is always good. My only complaint is the breakfast isn’t very good and barking dogs in hallways
GGuest UserWe have stayed here several times, and always receive friendly service. The queen room was smaller than the rooms we’ve stayed in with a king or 2 queens, but we don’t need that much room. It took us a little while to figure out how to switch from air to heat. I like that they have bottles for hand soap, lotion, shampoo, conditioner, and body wash.
The bar area is nice with happy hour specials. The chicken wings and cheese cake were good.
When we left the parking garage & submitted our validated ticket, it was rejected, but this was quickly resolved.
AAnonymous UserThey were really overpriced in their pantry and the breakfast waitress was watching us like a hawk and treated us as if we were going to steal a boel of oatmeal and 2 bowls of cereal we paid $20 to not even want after being approached like that. If you dont look the part then expect to get treated as such. Pretty disappointing for a Hilton Garden Inn. I had higher hopes about this place before checking in and probably wont be revisiting.
JJulia_1310The women at the desked helped me a lot, when I had trouble with my rental car. The room was nuce an big but this chiar was disgusting. They forgot to but towls in our room. I called in the morning, but nerver showed upand did not apologise.
GGuest UserMy stay was short and sweet. the king bed suite room was clean and well laid out. the price was the best. did not try the breakfast but it was just very basic due to covid. i would stay there again
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