I specifically reserved a king room with a walk in shower, which I always do due to a partial disability. I was told none were available upon arrival, and even though one front desk representative personally spoke to a manager, no offer of a change of rooms or any other suitable compensación was offered. This despite a posted sign outside of the elevators that satisfaction was guaranteed. The manager never even spoke to me directly.
Stayed for short stay was clean and comfortable! Rooms were spacious and clean as well beds were comfortable! Seemed to be following all of the new covid rules and regulations!
The service is good,room is clean. But,each room should have some basic bottle of water for customer to drink when they come to the room.
110 reviews
3.9/5
Price from
PHP 10,148
per night
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The Vanderbilt Hotel Suites provides a great place for travelers to relax after a busy day. Visitors to East Garden City will find that the Vanderbilt Hotel Suites is a fantastic accommodation choice. With Roslyn just 9km away and John F. Kennedy International Airport only 31km away, transportation is very convenient. The nearby area boasts an abundance of attractions including Glowgolf, Life Time and AMC Roosevelt Field 8. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This East Garden City hotel offers parking on site. According to our trusted guests, the facilities at this hotel are first-rate.
Hotels of this level in the United States generally do not have much service
But the hotel has free ice supply
Hygiene is also possible
relatively new
I remember that the outside of the window is also green and very comfortable.
Hyatt Place is a new kind of hotel that puts style, innovation and The Hyatt Touch within everyone's reach. Our guests will enjoy a spacious guestroom with a 42 flat panel high-definition television, our signature Hyatt Grand Bed, a plush Cozy Corner oversized sofa sleeper that is separated from the sleeping area, and complimentary high-speed Wi-Fi Internet access throughout the hotel. The innovation extends beyond the guestroom. Our Lobby is a warm and open area that features a self-registration kiosk, an intimate coffee and wine cafe, a TV den and an e-room with free access to a public computer and printer. Guest rooms feature contemporary decor with stylish furnishings including the Hyatt Grand beds, state-of-the-art media and work center with a high-definition 42 inch flat panel television that easily integrates with laptops, a comfortable cozy corner L-shaped sofa-sleeper, wet bar and bathroom vanity upgraded with granite countertops. Complimentary breakfast. Our breakfast includes premium ingredients, cage-free eggs, and regional chef-inspired dishes.Pet Policy - 1-6 nights a 75 non-refundable fee. 7-30 nights a 75 non-refundable plus a 100. cleaning fee will be administered -inclusive of taxes. Max. 2 pets per room. Weight limit is 50 lbs or less for 1 pet or max. 75 lbs for 2 pets. Fees are in USD. Service Animals are exempt from fees.
The room was large enough, but had windows but could not be opened. There was a supermarket, a Starbucks and a burger in 15 minutes on foot. There are also shopping malls, there are discounted brands such as Nike, swimming pools can not be used, gym can be used, breakfast is American-style is okay! Can be full. The bed was comfortable enough
Arrived late night due to flight delay. Didn't had breakfast as I left early. Deposit was taken but still didn't get any info when it will be reversed. Just was told the room need to be checked first. However I just slept there for 4 hours
Date went wrong delayed check in made us late to everything 🥺- get to the hotel and realize there’s a deposit “security fee “ is way more then the room rate per night & way more then I ever paid at a hotel! It wasn’t listed on trip.Therefore me and my partner weren’t aware of a 250$ on top of 150$! No hot continental breakfast as mentioned here/ just breakfast bags with a hot sandwich which is tacky!
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