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Had a good time, most American hotels are not a high quality compared to the European and middle eastern hotels where we spend most our time. However the service was pretty good, even if none of the employees had a degree in hospitality like most EU hotel staff has. Great value for money and friendly staff.

The hotel was nice but the picture are a bit misleading not as luxurious as it look.

In all fairness, the hotel is still good, but there is a flaw. It can be called fraudulent propaganda if it is more serious: it is clear when booking that there is a free airport shuttle bus. But when I got to the Palm Beach airport, I called and told you directly that I didn't.

Length of Stay: 4 nights Room: Nice size 2 queen bed, nespresso pods, refillable glass water container, streaming tv, connecting rooms, digital key (honors members) everything you need. Cleanliness: ***** Lobby, restaurants, general area & rooms are very clean. Amenities: ***** Roof top swimming pool and the Treehouse Lounge was amazing. Get the tacos! Due to us attending the Dave Matthews concerts in the evenings, we only eat breakfast at the fabulous Banter restaurant, it was delicious. Next time we will have to stay for dinner. Additional amenities: Wi-fi, fitness center, business center, meeting rooms, only valet parking, wheelchair ramp for lobby/reception access Service: ***** I can not say enough about all the staff, from the front desk, restaurants, valet and management, they were very friendly and welcoming. Location: ***** The hotel's proximity to key attractions is desirable. 5 minute drive/12 minute walk to the desirable downtown of West Palm Beach. iThink Amphitheater if your staying for concert is 20-30 minutes away. 8 minute drive to Brazilian Ave public beach access. Value: ***** To Note: Valet is $44 Non-Ref Pet Fee $75 Overall Rating: 5 Stars

The stay was great. You can't hear the planes, it was very clean and the bed is very comfortable. Don't expect much for breakfast, they didn't have fruit, orange juice, pancakes or eggs. I had a bagel and my boyfriend had a waffle, but those were good. I would go back there!

Hotel location is very close to the airport, there is a pick-up service, the room is very clean with a small refrigerator, gym pool, breakfast is good, suitable for family travel, business travel.

The hotel is recently remodeled and looks incredible. The space is designed nicely. The staff at the reception are welcoming, professional, and helpful. Special thanks to Mindy Cruz, who wasn't just helpful but went above and beyond, and was proactive in helping with my reservation. Things like this make me want to keep coming back to this nice hotel.