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Hotel Haya is an an amazing hotel located in he heart of Tampa’s Ybor City Historic and Entertainment District just minutes and blocks from downtown and the best airport in the world. The coffee shop has the best café con leche of any place in Tampa, the Flor Fina restaurant has a wonderful menu that serves the best lunch and dinner in Tampa. And you cannot meet a friendlier and accommodating staff from the valet to the front desk to the waiters and waitresses and bartenders and even the people who clean your rooms!

I have been here to attend a 3-day conference at the conference center next door. Great hotel! VEry clean and modern. I was fortunate to get a room on teh 27th floor wit a view over the water - maginificent. The rooms are clean, large enough, and functional. There are a few decent restaurants in teh hotel and many more at your doorstep. The hotel shop is almost an entire supermarket. If you forgot something at home they have it there! Even all sorts of food. Only (tiny) negative aspect are the elevators. Although there are enough of them on rush hour you may have to wait more than 5 minutes for one to come.

I must share this experience with everyone, be vigilant! ⚠️ Brand is considered top-notch in Hyatt, but the service we receive has never been worse! 1) Arrive at the airport first. When booking a hotel, I chose a hotel close to the airport. When I called the hotel, I said arrogantly: We don’t have a shuttle bus. You can take Uber yourself. Because I haven’t downloaded Uber yet, I went to call one, and the black driver charged us 25 for the 10-dollar journey; 2) When I went to the front desk, I seemed to be very enthusiastic. I asked for a credit card guarantee. I thought it was just a record, and I didn’t notify us. I just swiped $200/no receipt, and I only saw it when I turned on my phone when I got to the room. Complain to Ctrip, saying that it may be a guarantee, and wait until the last day to check out; 3) There are people excitedly calling friends in the corridor at 2-3 o'clock in the middle of the night. I have never encountered it in China/Europe. scrap paper); 4) We had breakfast the next morning, which obviously included meals, and we had to sign a bill (from now on every day) and explained that the waiter only said to keep a record, and signed the bill in duplicate/tips, we only signed one, The second one is taken away (reference) and no tip is given; (the waiter gave us the same feeling, too high-profile, too much emphasis on his own existence, giving the guests a sense of oppression (we like that no one disturbs) they always like to behave Enthusiasm, in fact, is not necessary; 5) (Because I receive reminders to debit the money from my mobile phone every day) Go to the front desk to confirm the breakfast-included question, but the little girl doesn’t know anything; 6) Complain to Ctrip customer service, Ctrip finds a local agent, Ctrip reminds me every day, the agent has not responded, and the attitude is particularly neglectful; 7). On the day of check-out, the front desk reconfirmed the issue of breakfast included, saying that if breakfast is included, a local fee will be deducted / there is a receipt, and when I check my phone at the airport, I will deduct a few hundred dollars (without any explanation / Receipt; 🤔️ At that time, I was annoyed. Hyatt deceits too much! ! ! If the agent doesn't reply, it doesn't matter, just go to the bank directly and freeze all deductions. On the day the bank froze, Ctrip notified that the agent replied that there were several debits that were wrong. 🤑 Therefore, don't be afraid of the big shop bullying customers! Find a more authoritative one (this is the only way to deal with Americans, whoever insists on talking!) In the follow-up, I chatted with my friends and said that Hyatt is like this! So, lesson learned! Suggestion, if you can not choose Hyatt, don't choose Hyatt! ! ! 👎

The hotel location can also be next to a small river and then downtown. Although it is the city center but there is nothing to eat and no shopping malls, but the hotel is nice. It is convenient to visit the aquarium and busch garden if you want to shop or recommend Hotels near the airport have parking and takeaway can be delivered upstairs

I always enjoy my stays at the Embassy Suites! The room was remarkably clean, everything worked properly, the comfort level was great & this location was close to the majority of places I wanted to visit. The only small downside was that the amenities that I enjoy the most were unavailable due to the pandemic; namely, the Breakfast & Cocktail Hour. Overall, I’d still say it was a great stay!

This is a very good experience, one bedroom and one living room, the big bed is very comfortable, the sofa bed in the living room can be opened is a double bed, there is a kitchen, the tableware is complete, the waiter cleans the room every day, the location is in the city center, away from the pier Very close, close to the attractions, 1 km from the supermarket, the hotel has paid parking, 1 km away from the car rental company. There is breakfast, there are basketball courts, hot springs, swimming pools, but the pool is cool. The price is reasonable. Recommended.

When we booked we told the salesperson we were going to a ballgame and needed to check in early. We arrived and Damion greeted us. He said he couldn’t guarantee it but would try to get us in early. We went to our car poured a beverage went to the beach area and 20 minutes later he called and said our room was ready. Very impressed by this young man. Our room was perfect. Amazing view. Only downside for the first night was the folks in the next room decided to play their loud music base until after 2am It was annoying and disrespectful. Next morning we asked Damien if they were checking out that day. Thank goodness they were. Second night was much better. We enjoyed some time at the pool and watched the sunset which was amazing. Sunday was much better than Saturday but these folks are very sweet

We recently stayed at the HGI for a week while my sister had surgery in Tampa. We were regular Hilton patrons, but recently starting shifting allegiance to the Marriott line because over customer service was lacking at the Hilton establishments. I might have to reconsider this move because the staff at the Hilton Garden Inn in Ybor City was AMAZING. I must commend the manager, Carlos, and his team for their kindness and consideration throughout our stay, in particular Sheila in housekeeping and Shekira at breakfast. In addition to Carlos, Sheila and Shekira, Kayla and Amari helped us out as needed. I really can't say enough about their care, concern and friendliness throughout our stay. The hotel is aging, but was clean and spacious. The fitness room was spotless. The hotel is scheduled for an update sometime in 2025. Location is great if you want to stay north of Tampa proper, and Ybor City is a nice location. All sorts of history and great restaurants. Nice place to walk around. The free range roosters and chickens are fun to watch. Don't worry - you can't hear them crowing inside the hotel! You will have to pay for parking at this location - $25/day - to the city. It's not a Hilton Garden thing. However, the service was so outstanding that I would happily pay for parking to stay at this location again.

Due to the special period, the first time I stayed at this hotel, the overall is good, the hotel is good, but there is a smell of ”pet” in the room. Unfortunately, the shampoo and body soap in the room have reached the bottom of the bottle. The conditioner has an empty bottle. We couldn't meet the normal bathing use of these. Hotel location is good, hotel lobby, room layout is in place, the overall look is a bit old, hotel breakfast is OK, continental breakfast, the hotel website indicates that you can check in at 3:00 pm every day, but we arrived at the hotel at 3:30, the front desk told us that the computer was slow, Asked us to wait a little longer. At this time, I saw many customers coming in from outside the hotel to the front desk. The customer service quickly checked in. We waited until more than four o'clock in the afternoon. Some were anxious. I asked the front desk customer service again. The customer service said that I would wait a while and I had already responded to the manager. It was about 4:15. The front desk customer service checked in for us. Due to our special circumstances, the front desk asked the customer service if we could delay our check-out until 1:00 when we checked in the room late today. The front desk customer service replied that we could not have to check out at 12:00. Very helpless, Unsatisfactory hotel terms specifically bind guests staying, do not constrain the management level of the hotel, home away from home is the service tenet of the hotel! I hope that the hotel will improve the awareness of customer service for the stay!