Best Spring Ridge Hotels

it's one of the best hotels I ever been two very nice people from me to have him very clean and very nice rooms very nice love them my kids something my mom loves and my sister loved it so keep on the way to work

HIDDEN CHARGE ALERT! Despite this hotel has a very large parking lot like any other midlevel where you would expect parking to be included in the price of the room. This hotel, though, will charge you $3 per day for parking. THERE ARE NO SIGNS IN THE LOT INDICATING THAT THIS IS PAID PARKING, NOR ARE THERE ANY SIGNS IN THE LOBBY. This is a DECEPTIVE practice and they will not tell you about this charge unless you ask. I noticed this in a review and asked about it up front. which is when we were told that yes, they do charge for parking. Please don't take this charge out on the staff, obviously this is a decision from management who doesn't care about being deceptive to their customers, and the front desk staff was very helpful when we inquired about it. Having said that, let's start with the good: All interactions with the front desk staff was professional and courteous. They were polite and responsive and resolved any of the concerns we had. Our room was clean and had a large bathroom with a large walk-in shower. And other than the despicable parking issue, there wasn't any serious red flags. However, this hotel does not live up to the expectations I had of a Marriott property. First, our room (king bed) was unusually small for a mid-level brand, I've stayed in economy hotels which were much more spacious. The window had multiple fingerprints on it and there were places that the wallpaper would have benefited from being wiped down. Aesthetically, wallpaper was misaligned. Again, none of these are deal-breakers, but it felt like the owner/builder was more interested in cutting corners than providing a great customer experience. Our bed wasn't comfortable, but this is contingent on personal preferences. It wasn't old, worn or damaged, it just wasn't comfortable to us. A few more pillows would also be nice. The swimming pool wasn't unusable but it was visually obvious that it was in need of a good cleaning and general maintenance. The pool appeared to lack circulation and the floor of the pool was discolored. Probably was still safe, but chemical treatment is only part of the answer. Breakfast was mediocre at best. The cereal dispensers contained cereals that were different than the labeled product. Coffee (from airpot dispenser) tasted stale and old. And they close breakfast at 9:30 on a weekend. In better hotels, when they are preparing to close breakfast the host/hostess comes around to let everyone know. Not here. 9:28 and they were already taking stuff down. Would have loved the opportunity to grab a waffle (when I made my first trip, there were lots of people in line), but by 9:30 the irons were turned off and the mix was closed up. Aside from the parking issue, I would have given this hotel a strong ”3” rating. But when you add that to everything else, it is clear that this hotel has earned a lower rating. It saddens me to rate a Marriott property less than a 4, but the hotel earned the rating which I pro

Would I stay again? Yes Rooms are clean. Beds are comfortable. Room offers small refrigerator, small microwave and hotel style coffee pot. Large shampoo, conditioner, and soap bottles installed in the showers. Plenty of breakfast choices and 24 hour coffee. Small workout room There is an Amazon hub locker in the lobby. These next things, are me just being picky and would not influence my my decision to stay here again. Room offers a large comfortable chaise lounge, but there is no light behind it, making it difficult to sit there and work. In general, the lighting in the room is very dim. At least that was the case in this room. Also, data port and plug is only offered on one side of the bed (right).

Wow...I was blown away when I read the other reviews posted on this site. Our experience was much different from those folks, who for one reason or another, did not enjoy their stay. We stayed here for two nights while visiting an area we moved from ten years ago. We have travelled the world and very few hotels compare to the level of comfort here. This Marriott was well planned and provides all the comforts of home. The room was awesome, very clean and comfortable. The staff were very friendly and accommodating.

The room was very nice, the staff friendly and very helpful. The location was perfect for our visit to the Reading WWII Warbird Weekend. However, the website we read said there was breakfast included, coffee, juice, fruit and maybe oatmeal is not breakfast.

Our room smelled slightly of wet dog. The shower leaked all over the floor and had mildew in the corners. The whole place had an overall not-quite-clean feel to it along with dirt in the corner of the elevator, unfinished drywall in the hallway ceiling, and a missing cabinet door under the sink (the hardware is there…but no door!). When people walked by in the hallway, you could hear them as if they’re in the same room even when they seemed to be speaking in normal inside voices, and we heard every step the guests above us took each time they walked back and forth across their room. The breakfast wasn’t bad - simple, but tasty with a decent variety. Otherwise, generally disappointing.

The breakfast is plentiful and still neat.

Everything was good, I will highly recommend them!

The hotel was not able to make keycards, so I had to wait for a maid to come to the front office to let me into my room. My first room was really smelly. It had a broken window that I almost cut my arm with when I opened the drapes. The refrigerator was off and unplugged, so I couldn’t keep my cold drinks cold. So, I had to go to the front desk to register a complaint. The front desk attendant asked me if I wanted to change rooms. I said yes. The attendant gave me another room. I had to wait again for a maid to come and let me into the new room. The new room smelled great, but it had a smaller bed than the first room. I went back to the front desk and asked the attendant about the size of the bed. She said there were no more king sized rooms available. Since there was still a problem with getting keycards, I had to wait around for the hotel to get their system back up. Because of the wait, I was late for my appointment in Reading. At no point did the attendant offer my a credit, discount, or an apology for the problems with the room and keycards.