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The location of the hotel is good, very close to the airport. There is parking lot. Suitable for bringing children. The breakfast is just like that, my personal feeling is average.

Due to the virus, there is no breakfast buffet, instead it is a “to go” bag with 1 bottle of water, 1 fruit, and 1 bar - every day is the same bar, just hope they can give a little variety of bars, muffins or danishes or bagels etc... Such a big building, yet there is only one elevator. It is somewhat inconvenient to the far side of rooms to reach the elevator.

The location is quite remote, suitable for business people, 15 minutes drive from the airport. Hotel facilities are OK, there is a free car to take to a nearby supermarket. The United States is looking forward to tipping a little offensive everywhere, and every day to help clean the room, you have to stay 2 dollars on the table.

The location of the hotel is average, the advantage is that the hotel is relatively new. The disadvantage is that there is no free bottled water, you have to go down to the first floor to get water. Breakfast is like this here, simple. The front desk manager is quite arrogant. I asked him to help provide the hotel address to the Uber driver, but he was not very happy. The signal in the hotel lobby is not good, and the taxi location was offset to a place far away.

Managing expectations. It's a small place without much grounds beyond the parking lot, it's beautifully located for access to Laurel St San Carlos business district (20 reasonably priced restaurants all cuisines within easy flat walk) and convenient to much else in the area. Broiler Express for breakfast, Panda Dumpling or ten others for dinner. Yeah, train noise across El Camino. Beautifully maintained and clean. Rooms smallish but nicely equipped (USB on both sides of the bed!) Not a resort experience but a great place to sleep if you're in the area.

Este es uno de los hoteles que no se puede decir nada malo y si muchas cosas buenas. Está cerca del aeropuerto internacional SFO, hay muchas tiendas de conveniencia y algunos restaurantes cerca. Las habitaciones están limpias, espaciosas y con todos los servicios que se pueden esperar. El personal de recepción es amable y siempre dispuesto a ayudar. La computadora que prestan es suficiente para imprimir tus boletos de avión o cualquier otro pase que requieras y no te cobran por las impresiones ni por el uso del equipo de cómputo. Sin problemas de agua caliente, tv en buen estado y con muchos canales, estacionamiento seguro y con suficientes espacios para todos los huéspedes. Yo recomiendo usar el estacionamiento de la parte superior, el del sótano como que no da mucha confianza sin embargo, lo usé una noche y no hubo ningún problema. El desayuno es bueno, variado, no es excelente pero sirve para sobrevivir hasta el almuerzo o la siguiente comida.

The location and environment are good, but please note that if you drive, you need to pay $48 per night for parking, which is not very cost-effective

Other reviews that are positive on here are obviously fake and submitted by employees. Typical dump motel on El Camino real. Dirty, and I mean dirty: I had to clean the tub myself because only half of it had been cleaned the other half had cleaner literally still sprayed on it that hadn't even been rinsed off or whatever I don't know what the deal was.... It was just gross. I showed up at the front desk at 3:20 p.m., 20 minutes past official check-in time and was told by the attendant that I may have to wait for a room because only one maid showed up that day. You have to treat your maids pretty damn bad for them not to show up on a Sunday morning. They do that to get back at you as an employer. If they were just going to quit or not show up for a day, Sunday is the day to choose if you really want to hurt the establishment that you work for. I could go on and on about the things that are wrong with the room: the heater air conditioner reeks like rats or mice when you turn it on, the microwave smells like other people's food and the interior is covered in gray burn marks (there are nicer microwaves in this town sitting on the curb, free) ditto the armchair in the room which frankly is too dirty and stained for someone even to be selling at their garage sale. The DirecTV remote control was the most gross, I think, of everything in the room. Nasty spilled food stuck to it, Brown and gray globs stuck on it, just seriously so incredibly gross. Cheapest DirecTV package available with minimum channels available mostly channels that are selling stuff like QVC and home shopping Network or strange religious programming & foreign language channels. Bathroom fan so loud, I've heard quieter lawn mowers. Small parking lot. Neglected rundown property.

It's really far from the big spectrum. First of all, there are many additional fees here. Even if you prepaid on Trip.com, you need to pay the various miscellaneous fees they set up at the store, about $45-50 dollars per day. On the day of check-in, I found that I was inexplicably brushed with more than 1,200 US dollars + 500 pre-authorization. I didn't take it too seriously and thought it was a problem with Trip.com and the hotel settlement. Contact Trip.com to let them solve it. Solving for two days, the communication has been bad, Ctrip really experience 0 points, various customer service changes, one push, no one solves the problem. Said that the hotel gave the agent feedback without brushing more. I went to the front desk myself. The front desk promised to tell me that there was no money and I couldn't find it, but the bank told me that the money was not pre-authorized and the transaction was successful. I couldn't bear it, called out their manager, and then talked about the situation, and I told her not to go to my name or the consumption in my room, go to the exact number, and then see what happened. She and I pulled out all the hotel transaction records in the past few days. We sat at the front desk to check it out. It turned out that the employee who checked me in before just swiped my card for pre-authorization when I checked in. Then I counted the room rate of the previous customer who checked out on my head, and used my card to pay for the room rate for others... I was really stunned, I have never heard of a hotel like this. And there are a lot of messy fees, and you have to pay a lot more every day. It is not the cost of booking a room at all. In short, it will not be booked again. Everyone really avoids the pit.