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My stay was supposed to be at comfort inn but it was at the red roof inn. I called in and was compensated for the mix up. The situation was resolved quickly and professionally. Thanks to the guy in customer service we appreciated his promptness and great service.

Our first stay at this HIE. The hotel met the standards of the chain. The room was clean and spacious. The breakfast was well organized and had many options like all HIEs. The staff was friendly and helpful. The location was excellent with respect to restaurants and the waterfront. Each were within walking distance although walking from the hotel underneath route 50 would be ill advised. There are no sidewalks. There is access to bike paths close to the hotel and a bike rental down the street. We are bringing our bikes for our return visit. The hotel was reasonably priced for the area. We had decent views from the room. Our only negatives were that the coffee maker in the room did not work. There is plenty of coffee in the lobby so big deal. When we were about to leave / checkout the television shutoff on its own and would not power up afterwards. We were leaving so I just informed the front desk. Not a big concern. I recommend this HIE.

This was a short, one evening stay, out by 8am the next morning. I am rating this as a two star hotel, as it was what I wanted to keep everything in perspective. The location for me was perfect, as we were visiting the Cult Classic Brewery for an event. It was extremely convenient. The hotel wasn't busy, but check-in and check-out were efficient. The front desk was pleasant and fulfilled any questions I had. Our 2nd floor room was quiet and very new looking. I believe this is a ”newish” motel, and everything was very fresh inside. All room amenities worked, or did what they were supposed to do. I say this because too many motel rooms have outlets, USB ports, even lamps etc that don't function... so I don't take anything for granted. Everything was perfect in our room, just like it is supposed to be. This was a pleasure!!! This motel sits close to HWY 50 but we heard absolutely no road noise this time of the year. The location was convenient as I stated for our event, and even more so because a great restaurant was right across the street. If we walked 100 feet that was a lot, so we didn't need to move the car. The front of the motel faces toward the west (rear to the east) so we got a piece of the setting sun, and in general the ambiance of being so close to the water. There was also the Kent Narrows Christmas tree exhibit right across the street as well as the Fisherman's monument. So, a bit of fun items to view without needing to get in the car. The morning breakfast at the motel was included, and contained all the standard breakfast fare we have come to expect. While not busy, it was served as you would want it and neat and orderly. All and all, the hotel added to this short, get away trip from the Baltimore area nicely.

The entire staff at The Hilton Garden Inn Kent Island really know how to make it feel like home. I have stayed at dozens of hotels and this hotel is on the top of the list of best stays/experiences ever. The staff was very hospitable from check in to check out. The hotel location and the view is outstanding. The food was delicious. The bed was extremely comfortable and the room was spacious and clean. The indoor pool was so warm and relaxing after a busy day. I wish we could have stayed even longer!