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The staff was friendly. The “spa” was honestly gross and disappointing. The oxygen bar was unattended and there was used nasal tubing laying around. The shower head in our room was broken and sprayed water everywhere except onto the body. The walls are thin you can hear everything in the hallway (definitely pack a fan and sound machine) They use a really strong artificial fragrance on the carpets- I had to use my asthma rescue inhaler several times. It was nice being close to the ****** and falls- but I don’t think we will stay here again due to the smells, sounds and disrepairs.

A very new hotel with good service. It takes about 10 minutes to walk to Niagara Falls Park. The hotel provides breakfast and dinner, but they are charged. There is no stove in the kitchen, only a microwave. If you want to cook your own food, you can drive to Walmart far away to buy some food, and choose simple ingredients that are ready to eat or can be heated in the microwave. In general, it is a satisfactory hotel.

The hotel's picture shows a highrise, but the hotel itself only takes fl 1-6. If you do not get the 6th floor, you will either get the view of the town or the back side of the quality inn bldg. You can use the elevator to the 18th fl and walk 1 fl up to have a birdeye view of the falls. Breakfast has to be preordered.

Location: Although the location is great as this hotel is very close to the visitor center. But at night the area around the hotel is very dark and seems unsafe. Front Desk: A little too preoccupied with process and not really great at communication. We had booked a room with two queen beds online and paid in advance. At the hotel we requested if the same can be changed to one king size bed - the receptionist foolishly changed the room to one queen bed room !! Restaurant: Great staff, very helpful and inviting and always ready to explain even the most basic things to foreigner like myself. Cleanliness: Great Job !!

Room was clean and hotel put us on higher floor so we got a better view. Small coffee maker in the room. Double beds in room are comfortable. The drainage in our bath room was not working well, after informing the front desk, they sent their maintenance staff Rafael to check within minutes. A very short walk to the falls and linked way over to Canada. There is a tourist information counter on ground floor and saw some tourists engaged guides for their day out. Very simple breakfast served from 7am - 10am but good enough for my family. Have free coffee and hot water dispenser on ground floor available for guests. Overall a satisfying stay.

This property differs from a traditional bed and breakfast, and if you book online you will be surprised with an extra $15 ”cleaning fee” which the proprietor did not include in his online listing. How does it differ from a traditional bed and breakfast? The owner is not on site. You are not provided a fully cooked breakfast You need to wash your dishes and clean up the kitchen after you eat breakfast You are provided a selection of food you can make for your own breakfast, but if another guest beats you to the punch you may not get what you like. And when you are done making your breakfast you are expected to wash your dishes and clean up the kitchen. In other words this is more like an Air B&B rather than a bed and breakfast. If that's what you are looking for then this place will fit the bill for you. If you want a true bed and breakfast then look elsewhere.

Called ”Aarya Hotel”, this is a worn, tired motel right on Niagara Falls Blvd. We stayed here years ago and were pleased with our stay (wrote a positive review in 2016). This time, it was a massive disappointment. The good things about the motel: Air conditioning worked, staff were pleasant, bed was okay, ice machine worked. The bad things: 1. No towels at all in the room at check-in. Only a tiny bit of toilet paper, no spare roll, no ice bucket, broken luggage rack. When we asked at the desk, we were given two bathtowels and a floor mat - no hand towel, no face cloth. We were staying for two nights - toss us a handtowel, please. 2. The room also had a single hook in the bathroom - no dresser, no closet, no hooks anywhere else. When we arrived, there was an ironing board set up next to the sink - that was the only place you could hang your coat or stack your stuff. 3. No chair. 4. TV didn't work. We were asked to wait for a technician. Later in the evening, we were told the tech was unavailable and to be fair, we were then offered a different room. At that point, we just decided to go out to a movie - hanging in the room was pretty depressing. 5. Carpet and floor were dirty. Not visibly dirty since the flooring is a dark colour, but I walked from the bed to the bathroom. When I took off my socks, they were filthy on the bottom. 6. Bathroom was not great - mould on the shower curtain, hole in the floor and the shower leaked all over the room. Needs some basic maintenance. 7. The 'breakfast' was horrible. No fruit, no yoghurt, no pastries or bagels. They used to have a wafflemaker, but that's long gone. There is a juice machine that shows Apple or Orange juice, however, 3 of the 4 buttons just sprayed water. If you guessed correctly, one button dispensed watery orange juice. They had white bread or grocery store mini muffins. There was also cereal in a dodgy-looking plastic dispenser, but no milk. Coffee and tea were available, but we didn't bother. 8. Pool was okay - I've seen worse. Wasn't heated, needed a skim and a vacuum, but not horrible. 9. Junk stored by the pool and the office - had quite a collection of Target/Tops shopping carts. Not sure why, but not a great look. And if the management was okay with stealing shopping carts, how safe was the stuff in our room? 10. Office was locked at all times, which meant that it was a hassle to get a towel, or TP, or an ice bucket. The bell was answered promptly, but it was one more roadblock. Again, not sure why the door was locked during the day. I really wanted to like this place because we try to support local/independent businesses rather than chains all of the time, but our stay was a disappointment. It's like the owners have just given up figuring that people will have to stay there during peak tourist season.