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Very good hotel, the front desk staff is very friendly, the location is convenient, the transportation is convenient, opposite the big supermarket, next door is the car rental company and the ruth steak restaurant. There are also 2 big gun shops next door. Will stay again next time.

We had an error on our reservation that was our fault...mistakes happen. When we realized our error, I called the general manager and she was so helpful in putting everything right for us. She really went out of her way to put the customer experience first and made sure that we enjoyed our time in the Hartford area. Great job and thank you to everyone at the Courtyard Hartford Farmington!

This hotel has come a very long way considering the types of guests that the hotel staff has to deal with. One of the workers that stands out the most is Ms. Carol. She is the front desk associate who God has blessed the hotel with to manage the type of situations that can and may arise throughout the time periods in this hotel thoroughly and efficiently. She has been blessed with a set of skills with patience and excellent customer service to keep the hotel in order. The housekeeping and maintenance staff are also excellent. They work diligently and are very hardworking. So don't forget to tip when you come and stay here.

Best motel in CT. The front desk personel are very courteous, professional and get you to your room quick. Rooms are upkept decently and cleaned well by housekeeping daily. Great job to them, alot of places stopped doing daily housekeeping after COVID so I appreciate their efforts to keep the place clean and stocked. Great job to management here, I would definitely recommend for business travel.

The American chain hotel is clean and comfortable, American standard, and it is very convenient to have coffee machine and refrigerator. Mainly near the airport, there is a free 24-hour shuttle service. There are also fast food restaurants and gas station supermarkets nearby.

I have styed here multiple times (10+) over the last 18 months or so spending thousands of dollars in the process. Im in a good position to offer a review. Good - Like 95% of HIEX's...Location. Right off 91. Plenty of restaurants within walking distance. Lady who tends to work mornings on front desk/breakfast is always super friendly. Staff in general pretty friendly, cleanliness decent. Never had a problem with WI-FI, its always been pretty good and reliable. Bad - Like 95% of HIEX's...Walls are paper thin and you hear EVERYTHING. Breakfast typical of this chain, nothing to write home about. Tiny breakfast room. Only one elevator and its mostly taken up by housekeeping staff 8am-1pm. STRONG smell of **** in corridors. Exit doors always wedged open (not great for security). Ugly - Ive witnessed at least 3 occasions where cars have been broken into in the parking lot. On my most recent visit, 10 (yes, TEN!) cars had their windows smashed. Now this isnt the hotels fault per se, blame that on the local scumbags, but the parking lot is dimly lit and has no CCTV. Maybe time to install some better lighting and cameras? This was my go-to hotel for my work in the Hartford area but after seeing all the car windows smashed up i was a) glad my car was spared, b) sorry for all those folks who had their day ruined and c) looking at other hotels elsewhere from now on. Shame