This was the least favorite of my Marriott experiences. Maybe my expectation for the Marriott brand was too high being that this is a 3 star hotel. There was a visible stain on the fitted sheet. The sheet was immediately replaced. Shortly thereafter, I discovered a stain on the top sheet which was never replaced (after requesting twice), multiple stains on the duvet, and a loose toilet seat. I asked about parking and was directed to a municipal garage next door. However, staff did not disclose information about day passes that allowed in/out access (good information to know up front when asking). I happen to inquire a second time in the presence of a manager. Nor was the employee knowledgeable about member benefits. Later, the bar was crowded with a private party, so we weren’t able to enjoy that amenity. Staff was friendly, but also exhibited an ‘oh well’ attitude. I will say the room was properly appointed and appeared clean. The hotel is in a great location and the balcony was a great place to view the Christmas tree with fireworks as the backdrop.
The trip was twisted and I asked the hotel that there was no first aid kit. The service did not track my situation, so it is not as good as the domestic, not the first class
Very Good
100 reviews
4.2/5
Price from
PHP 14,458
per night
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I got a room with the harbor view, it was so beautiful. I watched the sunset through my hotel window. And it’s a walking distance to the barbor and restaurants. Staff were hospitable and nice. The only thing is they don’t have free parking nor they cover the parking fees, unlike other hotels. This is first time experiencing having to pay for my own. I had to pay $24 for a day parking.
I attended a convention at the Gaylord and the daily breakfast and the paved walkway to the Gaylord was very convenient. It was clean, the service was great and it was super quiet.
The front desk was very kind and very talkative, and the room was very clean and the equipment was very good. Breakfast is full, coffee juice is also available all day, and the living feeling is very good.
The only thing to note is that you need a deposit of $100 per day for check-in and a credit card is supported, but you can discuss with the front desk not to cross all at once.
Overall I give this stay 5 stars. The front desk staff were VERY friendly! The location is epic! While there is currently no housekeeping service due to covid 19, house keepers came by the room each day to drop off any requested room items (eg coffee toiletries towels). Hummingbird restaurant is open and delicious.
Notes: Parking available in a city deck immediately behind the hotel for significantly less money than hotel parking. The walls in the hotel are VERY thin - I listed to my literally could listen in on neighbors phone calls (& ahem…other activities).
With a stay at Harborside Hotel, you'll be centrally located in Oxon Hill, a 3-minute drive from MGM National Harbor Casino and 14 minutes from National Mall. This hotel is 10.3 mi (16.6 km) from White House and 8.9 mi (14.4 km) from Capital One Arena.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services. This hotel also features a banquet hall and a vending machine. The complimentary shuttle will take you to the nearby casino or shopping center.
At Harborside Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 194 guestrooms featuring refrigerators and microwaves. Your Select Comfort bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Shower was a disaster. Mold all round and blowing out of air conditioner. Notice the insincere responses given to this review and others by the owner. The only way to help this hotel is for anyone who stays here to contact the home office of Comfort Inn. Tell the home office how bad this hotel is and that Comfort Inn's sales rep is doing a bad job by not getting this hotel in line with other Comfort Inn hotels. It's clear that the owners of this hotel as well as the regional manager of Comfort Inn hotels are letting the Comfort Inn's name be blemished and it is unfortunate. The best thing you can do for other customers and this hotel is to contact Comfort Inn's home office. That's what I am going to do.
113 reviews
3.8/5
Price from
PHP 6,014
per night
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