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For our annual trip ”home” to Long Island, we once again stayed at this lovely hotel. Laurie, Jean Ann, Jackie and Pasquale welcomed us back as did Suzanne as well. Such a pleasure to spend ten days in a venue that really feels like ”home away from home”.

American breakfast, although not many patterns, beef patties, sausages, eggs, porridge, various breads, homemade waffles, fruit, coffee and juice, but the taste is still very good 👍

I stayed here for two nights on a business trip. I’m a loyal Hilton guest but this was my first time staying at this particular hotel. Staff were super friendly throughout my stay and my room was large, airy and very clean, though the floor of my bathroom was a tad sticky and the lighting in the room is poor unless you turn on all the lights… I slept like a baby on both nights — it was super quiet at night (though you can hear people in their rooms as you walk down the corridors), the bed was suuuuuper comfortable and the room temperature just right! I still remain surprised at the lack of recycling efforts in guest rooms (a downfall of most Hiltons, unfortunately) and I was also surprised at the lack of toiletries provided in the bathroom (see photo).……..and the shower was in a very strange position — you had to squeeze in next to the toilet in order to open the sliding door and turn on the tap, else go fully into the shower from the other end and get wet whilst you turn it on. Very poor engineering! All this aside, my stay was overall a good one — and I’d no doubt stay here again — but there were two things that didn’t fly well with me (two things that may be fine for others!) 1. They have a VERY small gym — small especially for the size of the hotel. When I tried to use it on the first morning of my stay (around 6.15am) it was already “packed” and only one treadmill was working. I ended up leaving as there simply wasn’t any room for another person. There’s also no water or water fountain in the gym (I asked reception about where I could fill my bottle and they said they didn’t have anywhere to do this — so make sure you take a full bottle into the gym with you!), there’s no hand sanitizer, and there were no gym towels on the second morning of my stay. As someone who chooses their hotel based in part on access to a decent fitness center, this was a disappointing part of my stay. 2. There was a strong smell of cigarette smoke on the first floor — I’m very grateful I was staying on the 4th floor!

This hotel is well located near the local airport. But unfortunately this is a very tired hotel and desperately in need of total refurbishment. It is hopelessly rundown. While there is a restaurant on site we didn’t eat there. Saw no one in it at all. Chose to eat at the diner across the road. Choice Hotels needs to give this a total make over. I don’t recommend this property.

Stayed here because it was close to a wedding we were attending. Room was smaller than average big chain hotels but not really an issue for us. Had a king size bed in a non-smoking room that was actually soft and not hard as most hotel beds normally are. Room was clean and on 1st floor which was nice. Room also came with a microwave and refrigerator which was great for the leftovers we had. No iron or coffee maker but again, wasn't an issue for us but if you needed one, the room didn't have it. The breakfast area was closed to COVID which we had expected. Felt like we were in a safe area. Check in/out staff people were friendly & helpful.

I go here probably couple of times a month. I am reading these reviews and disagree with the staff. I have nothing but good experience with security, bartenders, waiters, desk people. I have won many times. I think the comps could be better. Like maybe different color player cards for people ti get free drinks served while ********. Parking is sometimes an issue but when that happens I just hand my keys to valet and let them deal with it I don't really take advantage of the comped hotel rooms, because 1) they are pretty basic, whish they had microwave fridge and.especially coffee maker. Also I am distrusting by nature and floors can be filled with seedy characters at times. Overall I love Jakes

I had a mostly great staycation at the Hyatt in Hauppauge. Staff was friendly and extremely accommodating, front desk staff were great. Room and cleanliness were great…. However….Their lack of security and ability for anyone to open the outside door to the pool and let in groups of people was alarming. As a guest who paid to stay there, the pool was overcrowded and extremely uncomfortable. One man let in 12 people, a while later another 2 large families were let in. When I notified Hyatt by email I received a response that it would be looked into. I was there over an hour after that response and no one came to check. When another 2 large parties were let in we left because it simply wasn’t safe. Not a good job on Hyatt’s part to keep its guests safe and comfortable, not to mention the liability if someone got hurt.

There are less expensive hotels in the area, but I won't stay at them. The room was clean and neat and odor free. Everything worked and the shower was hot with nice water pressure. The breakfast was continental, nothing hot, but I had every intention of getting bagels for the ride home and I wasn't there for breakfast. I'd stay there if I needed to go out on the island again.

Getting anywhere on Long Island is always a challenge and finding good value hotels is even harder. I arrived at this quiet grotto surrounded by nature at the end of a harrowing drive up from New Jersey and by the time I got up to a modern, clean, well-equipped room I didn't want to leave. I had been thinking of HI Express as a sort of budget line, but not this one though the value was good and much less than the rate currently showing on this page. It's the setting well away from the highway in a forest setting that makes it a destination hotel, though they might do more to make that nature space more practically usable. There is a large lawn area with chairs, benches, a shady gazebo, but much more space that could be used this way. Only negatives: there is only a Chili's restaurant nearby. A 10:00 drive south on 347 will take you to a bunch of good shopping center restaurants (recommend Umbertos), but that's after the usual NJ challenge of having to drive a thousand miles in one direction to get to a U turn that will allow you to go in the other direction. Also, too much ambient light in the room at night, largely caused by a telephone/clock thing that tries to emulate a lighthouse which I could not fully smother to death with one of the giant pillows, along with the lights of all the other electronics in the room and a (welcomed) bathroom nightlight that reflects against a mirror in the hall space and right back into your eyes (solved by fully closing the bathroom door). Two nights here and I was ready for the racecourse drive back to NJ and further south. Recommended.