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What Travelers Said About the Best Hotels in Kent County
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Browse these genuine traveler ratings and real guest reviews to find the best Kent County hotels.
4.6/5
Outstanding
GGuest UserCame for an overnight stay with my son to see a concert at GLC. Spoke with a Charveletta(spelling might be all wrong)! She was AMAZING!! We wanted an early check in since we were driving from 3 hours away and we wanted to relax before the concert. She was so accommodating and a pleasure to talk to! Room was clean, spacious and very comfortable. Complimentary breakfast was awesome, we are already looking for upcoming concerts to see so we can stay here again!
BB__WThis hotel was a surprising all-around winner. I had interactions with three staff, and all of them were cheerful, friendly, polite, and helpful. The room was clean and well-supplied, the breakfast was ample, and the property is located near several good eating options. On the first floor, there is a family-friendly play area with two foosball tables and several tables scattered around for groups to hang out and play games. Helpfully, TRU provides a selection of board games and puzzles for groups to enjoy. Additionally, there is a fire-pit on site if people want to enjoy some time around a campfire outside. All in all, this hotel is a winner!
WWonder_GirlThis is beautiful Hotel located on beautiful location. Rooms are beautiful and walkable from the River, On the opposite street is a Grand Rapids one of the oldest building and it’s beautiful. There was a little miscommunication during our check-in. We were told that breakfast timing is from 7-10am but when we reached for breakfast at 9:10, they were already closing and cleaning restaurant. There were around 5-7 families who came after 9 for breakfast. But restaurant gave bread, fruits, butter, Jams, Coffee so we had breakfast. Other than everything was perfect.
JJohn & Sarah MeeuwesThe room was spacious and perfect for our little family get-away! Location is great! Staff were friendly and responsive. The pool and hot tub needed better up-keep but we were able to use it. Our room was recently remodeled with new bathroom tub, counters, etc. There was a new heat/air unit that also had a “dry” setting that worked really well to keep the room comfortable. Beds were very comfortable and bedding was clean and soft. We enjoyed our stay very much!
GGuest UserDisappointed in the cleanliness of the room and hallways. Carpet in room is stained in several areas - large. There is no way I would be barefoot in this room. Water supply was extremely low and neither the sink nor the shower drained properly - left us feeling quite gross. I wouldn't recommend this hotel unless they step up their game.
GGuest UserThe service was great here, the staff was definitely very nice.
Bummed that the hot tub wasn't available. The hot tub has been covered, so there isn't any. :(
The food was pretty good, I appreciated the options.
The furniture in the room needs updating. The table in the sitting area was really wobbly. Also the desk and table in the sitting area have stains all over them. I thought the room wasn't clean when we got there, but it was just stains over the years.
JJustin82This was a very decent place, smaller rooms but very clean.
My only complaint would be the fact that there are zero identifiers that let a person know it is also a place that houses recently released incarcerated individuals. Now while I have no bias against anyone who deserves it getting a second chance. It would be good to let people know before they book that this is going on so they can make an informed decision.
That being said, very helpful and communicative staff. Great little waffle maker for breakfasts. Overall a pleasant stay.
DDr CushHotel was good for going to a concert. Pool and hot tub had decent hours. Only complaint was not having coffee or towels re-stocked in the room. The walls were also a bit thin; could hear conversations in the hallway clearly and didn’t feel there was much privacy to be had in the bathroom
JJustin82Lots going on here. Strange setup in the room but not bad. Staff was helpful. Machines were not stocked and the ice machines broken. Overall would probably not frequent this one unless another trip changed my mind or the convenience due to location made it worth the stay. Definitely wouldn't say it's a bad place but there was a lot of questionable activity that even the young woman behind the desk had to keep getting involved in, which she did a very good job of while remaining very pleasant.
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