Best Kapaa Hotels

The location is awesome and very near the town centre. The food choices around the hotel are great. The hotel room we got (Level 1) faces the beach and it’s great, except that it is not the cleanest as we saw 1 lizard and at least 10 cockroaches. That may be due to the room being on Level 1. We did not bother changing room as we were there for a short while only and we had unpacked all of our items by the time we realize the presence of all the creepy crawlies. The amenities are good, with laundry, ice machine and microwave. The breakfast buffet is forgettable but the service staff are all nice.

A little run down, but still decent. Exceptional place, great sunrise view. Very convenient going anywhere, lots of choice of restaurants.

Just putting this here hope it helps others Breakfast is grab n go, which means there's a pantry consisting of packaged muffin, cereal box, pastry, packaged milk just packaged everything. some fruits if you're early. Pls note if a hot cooked breakfast is important to you. There's also a resort fee to cover bike rental, yoga class, and a water bottle (that we didn't end up using). The resort is lovely and bathroom is clean. Nice view of ocean from the room but the beach is not v swimmable.

Location is great and the property is extremely clean and quiet. Our room was very outdated ( early 80's for furniture, carpet, bathroom) but clean and everything worked. It was spacious but bare minimum in kitchen for supplies, the coffee pot is super tiny. My only complaint is you can't extend your stay for late check out or additional day, that really impacts people on hikes and etc. We had to pack our stuff out (530am) and couldn't do late check out to come back to pack and shower. The young desk clerks stated policy for late check out was call morning of after 9am. That's ridiculous because most tourist are traveling across island exploring early. We asked at 815pm night before and staff couldn't give us late check out for next day, that's a deal breaker for us coming back to this property and was absolutely not willing to check or call management, for this reason I would avoid property if you have early tours or adventures. No one wants to pack out 5am without opportunity for late check out.

Good access: 10 to 15 minutes drive from the airport. Good for convenience: There were several malls nearby and restaurants, markets and shopping centers were close. Car parking: Overall good, but there is no space after 9pm so you have to use the valet service or walk along the street. Overall, the facilities and location were too good for the price. A hotel that impressed us as a honeycomb.

It's not what it seems. It is a hotel that has very good things and others not so much. When we arrived we were given a room with a double bed and a sofa bed. We had booked a twin room and were told this was Trip's problem. That they only guarantee the views. All the furniture is wooden and very old. The old sofa, with a thin mattress and perforated sheets... Finally the next day we were changed to a room with two beds (and sea view) which was much better. However, the furniture was also old. It is advertised here that the cleaning of the room is daily but it is not true. They clean only one day for stays of at least 5 nights. If you are staying less than a few days and you want the room to be made for you, 50 USD. If you want clean towels, 10USD. The hotel does not have elevators, so you have to carry your bags up the stairs to the room (on the floor you are on). Just arriving they charge you 147.45USD in taxes (amenity fee, ta tax, ge tax, county ta tax...). Good: Prime location, in front of (private) beach, with restaurants, supermarkets and shops next door. The main road is right there. Swimming pool with hammocks and a bar (opens at 3pm). There is a refrigerator, coffee maker and microwave in the room.

Next to the beach, there is a breakwater for playing in the sea. The location is very convenient. There is a hot spring pool in the swimming pool, which can be used as a hot spring by the elderly. There is also a free laundry room. However, the hotel facilities are a bit old, the windows cannot be opened, and the fresh air blower and air conditioner are very loud. They must be turned off at night, otherwise it feels like sleeping on an airplane.

This is a good resort if you can get a reasonable rate, which we did. If you book directly through the resort the prices seem high for the value. One of the jacuzzis did not work and the other one was quite crowded during our stay. The location was good and reaching all areas of the island was easy and convenient. The lounge had good service, drinks, food and entertainment nightly which was a good plus. We found the staff to be very helpful and polite. I would think this resort would be good for families. The rooms are a little dated but it appears that upgrades are being made. The rooms really need a sheer curtain on the sliding door to the lanai. We found the big wooden plantation doors that you slide close to be bothersome and clumsy. We would stay here again due to the great staff and welcoming service we received.