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The front desk staff was professional and particularly welcoming. All interactions with them went seamlessly, including check in, check out, and any other things. We did get an upgraded room, which was spacious. We did not try the breakfast, so I can't comment on that. However, despite the hotel not being new, it is a good place to stay. I am one of the few people who really likes it when they have wired internet in addition to wireless, and they did have wired available in my room. The hotel is also really well located. Thanks for the hospitality.

I arrived much later than I would have liked, but was greeted warmly upon my entrance to the spacious lobby. I happened to meet the assistant manager, David Dudley, who was a consummate professional and he along with his staff made me feel not only welcome, but elevated my mood immensely through our conversation. But onto the rooms: impeccably clean, the first thing I noticed upon entering my room is that there was no lingering housekeeping smell you often find in other hotels. No, the room had a neutral yet clean and familiar smell, with Decor being comfortable and the room itself quite spacious. The mattress was nothing short of amazing for somebody with a bad back, and the bathrooms were so clean you could eat off of the counter if so inclined. Sound insulation was impressive, and the rewards program was.. well, rewarding. Being quite the hot spot, lodging in Lynchburg can be very expensive, or it can be very cheap. But you very much do get what you pay for— but in the case of the Comfort Inn, you get what you pay for and then some. I arrived beleagued, fatigued and annoyed. I left well rested, satisfied and confident as to where I would stay the next time I passed through town.

We would like to share a story about how a staff member at this Hilton Garden Inn went above and beyond. My husband left his computer in the room and we did not realize this until we got home to Ohio. He contacted the hotel and spoke with the evening General Manager. Unfortunately he did not get her name. When her evening shift ended, she took the time to go up to the room to look for his computer. She found it and called us promptly to assure us that it was there. She could have waited until the next day but she did not. She then made arrangements to ship it to us and it arrived a few days later. In addition, the hotel staff were polite, the room was spotless and even though we did not have an opportunity to get the breakfast, I could tell it was great when we went to grab the free coffee in the morning. Also want to point out that this hotel is in a great location, close to everything. We were in town for a wedding but if we are ever in this area, we will make sure we stay here again. Thanks to all at the Hilton Garden Inn in Lynchburg. You are doing a great job!

My family shocked at how spacious the rooms were. We loved the suite. And, the beds slept great. The air conditioning cooled the room off very fast. We had so much room and we were able to keep our drinks cold.

So we booked another night and again we enjoyed our stay and their pool is open and so clean?!!! We will stay here the next time we come