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As I reflect on my 3 week trip around Alaska I can't help but realize this was the worst of my experiences, and I stayed at a super 8. The room was musty and in dire need of a DEEP clean. the mattress was indented and old. I left this property with a rash on my neck and face. I brought this to their attention and was simply told ”sorry” and also that there were no bed bugs found in my room. I beg to differ, it took me over a week to recover. This was just the beginning unfortunately. The staff is obviously not happy and not treated well. The overall energy is very stiff and uptight. Restaurants were closed and understaffed, no bartender during the day to make drinks. I went off property for dinner and found great food elsewhere. Overall, its outdated and not worth the price of the room or food. I will say that the spa is so amazing and worth going to and worth the price. Go there and stay someone else in town!

I am a Diamond Member with Hilton Honors and try to stay at Hiltons for all my travels. I am surprised this hotel carries the Hilton name. It is NOT on brand. 1. I called the hotel 3 times. First two times I was on hold for over 7mins each time, finally the 3rd time they said, ”Can I place you on hold” I said ”No, I can not hold”. I talked to Patrick and I indicated from reviews that I would like to have an odd room number because of the train and I needed a refrigerator. He said he would make a note of it. When I arrived at 2:15am, no note, no nothing. Very dissappoined. 2. There was no refrigerator and I was put on a waitlist. Two days and nothing. 3. Room was dirty. Housekeeping left blue gloves and wipes on the floor. I was thankful that I carry my own Lysol wipes and cleaned entire room. (I had to change rooms and both were this way) 4. I had an ”even” number room so I heard the train all hours of day and night. Even though I had ear plugs, you still hear the train. 5. Outlet in bathroom did not work. Had to blow dry hair next to bed. 6. At 4:30am, I had to ask housekeeping or Hilton employees to please be quiet because people are trying to sleep. This hotel is awful. Needs attention. Also, no acknowledgment from front desk regarding my Diamond Status. A simple ”Thank you” goes a long way.

In the angchge encounter with the embarrassing thing, the first is that when you are in the chic in, you can't find the reservation and the paid room rate information. The front desk and the reservation department contacted the phone for more than 10 minutes before checking the reservation information, and the check-in procedure was completed. The room card, we went to open the door, found that the room given to the person did not check out, the front desk found the wrong room card, catch up to change another room card, continue to open the door, or the room did not check out, even change the room, Can not stay, until the fourth, can finally stay.

From the moment I checked in with the welcoming young women greeting me at the front lobby desk to the last wave goodbye I received as I left to hop into the taxi called for me, I was impressed by both the warmth and professional demeanor of the staff at the Marriott Downtown Hotel in Anchorage. Shreya was particularly helpful in overseeing details such as calling the taxi, and she even connected me with the salon she uses for a last minute hair appointment when the salon I had an appointment with cancelled when the stylist called in sick. They were all great ambassadors who were ready with maps and directions to help me accomplish my to-do list. I enjoyed going to the cozy Great Room for several relaxed meals (delicious soups) after a long day of appointments and enjoyed the Cafe for breakfast - good food and friendly, polite staff. I knew this was hotel-home when I spotted my favorite Haagen-dazs coffee ice cream in the little lobby store freezer, and cocoa in the lobby after a chilly walk. It was the fresh, natural design of my room, though, that quickly won me over! The beautiful shades of blue, gray, and neutrals felt like the natural world brought inside. I love the designer’s vision and choices. The very comfortable bed with perfectly stuffed pillows to sink into, the upholstered lovely chaise well placed under the window with ocean view and twinkling night lights, and a clean minimalist bathroom with a beautiful glass shower, fresh-smelling products, and soft, yet bright enough, flattering lighting so you can see what you’re doing. I loved my room so much and plan to make this my hotel-home when I am in Anchorage. Jacalyn

The most iconic hotel in Anchorage, I had to stay even if I could only afford one night. Everything was good, the room was a bit small. Definitely paying big city prices for little old Alaska, which can feel like price gouging.

Breakfast and taste, compared to Alaska is not bad

Good breakfast, friendly staff

Deal's Bed & Breakfast was a wonderful place to stay in Anchorage. I've seen the b&b described as ” staying at grandmas house”; it is and better. So warm and cozy, the B&B was a welcome home at the end of a long plane flight. The owners accommodated our late arrival and departure without issue. The room was big, comfortable and quiet. The bathroom had a tremendous tub and separate shower with plenty of hot water. Breakfast was delicious and plentiful, and of course hand cooked with care and to our liking. The owners are lovely people. Without hesitation, Deal's is highly recommended.

Maria couples are warm, breakfast is very good, two cute cats. Surrounded by green trees and creeks in the back of the park, it is suitable for relaxation. There is only one 1.6 bed in the room. The two big ones feel quite crowded and the comfort is compromised.