The pool is nice but the beach is not so good. It takes a while to get there from the airport so you need to arrive at the airport by 3pm to get in at 8pm. You need to do some shopping on the way but there are small stores. It's really rural. It was different from what I imagined. It felt more like going to the countryside to swim and play in the pool than in a city or resort.
From a long tired ride all we want is a relaxing place but to our dismay when we first came the receptionist is not available, water not functioning ni function na ug kanus a me mo check out.
So, this is our 2nd time in this hotel and the front desk officer MS KRIS is just way too rude and is really incompetent at customer service, i’ve been in customer service for way so long, and she doesn’t even know how to deal with simple matters. Also the grooming isn’t very pleasant at all. She may try to do a refresher training on CUSTOMER SERVICE. The hotel itself is NOT PET FRIENDLY , the last time they allow us to bring our baby pup but this time KRIS approached us with a very unfriendly manner. Take note they will only treat you well if you stay in a deluxe room cause we did stay in deluxe the last time my sister was here and they also overcharged us that time which made my sister so mad😂(the agent that time was also this girl named KRIS) so you might as well beware of her🤦♀️ she’s the worst. On the other hand, the staffs at the dining area are all great and helpful as well as the staff named FATIMA from front desk.
When you stay at Las Flores Country & Beachside Hotel in Catmon, you'll be in the historical district, just steps from St William Parish Church and New Catmon Public Market. This beach hotel is 2.2 mi (3.5 km) from Santiago Apostol Parish Church and 3.3 mi (5.4 km) from Esoy Hot Spring.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Terrace Lounge Cafe, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 10 air-conditioned rooms featuring flat-screen televisions. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
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