Search Your Al Wasil Hotels

The location boasts a number of positive features that contribute to a pleasant stay. The staff provides attentive service, ensuring that guests receive the highest level of customer care. The food is of exceptional quality, with a variety of delicious options available to suit various tastes. The rooms are spacious, providing guests with ample space to relax and unwind. Additionally, the location itself is situated in a scenic area, providing breathtaking views and a serene atmosphere. However, there are some areas for improvement. The air conditioning system appears to be faulty, which caused discomfort and interrupted sleep for one guest. Furthermore, there is limited wifi coverage throughout the location, which can be an inconvenience for those who need to stay connected. There is also no TV available, which may disappoint some guests who were hoping for some in-room entertainment. Additionally, reaching the location can be challenging for those without a 4x4 car, as they would need to walk uphill for a kilometer. Finally, there are no activities or entertainment options available, which may detract from the overall guest experience. Overall, while the location has many positive aspects, there are also some areas that could be improved to provide a more well-rounded and comfortable experience for guests.

Be careful if you book here, they literally lied to us. We went to check in and the Manager told me that someone from our travel agency had called and asked them to upgrade us so he 'moved' us from a two bedroom tent into two separate tents(??). I told him that we are traveling with a 13 year old boy, and do you think I would want two tents and to have him in one by himself out there?? I told him there is no way anyone from our travel group would have called to ask for this as they know there is no way I would want it. It was a lie. He remained fixed to his 'call' story and I was not believing it. We went and looked at the two tents and there was no way I was going to do that. I told him that I did not want to call him a liar, but I did not believe his story. I asked him to call the 'person' that called him so I could speak to him and he would not, he said he would go back to reservations. I told him we paid for and were confirmed for a two bedroom tent, and that is what we want and expected. He was obviously full of crap and did not have a two bedroom for us, as he probably gave it away and was trying to spin it off and it just infuriated me. If something happened, then just be honest with me and offer me solutions. We ended up coming to a compromise, after he offered us another option and a 'free' Dune Ride that I had already paid for and have not been refunded for. The maybe owner or manager came by our table at dinner and while I can appreciate his effort and thought, it was not appropriate to do while I was eating with my family. I was not going to get into it with him in front of my family at dinner. His employee lied to me and I will not forget that. It is unfortunate, as this is an amazing area and the accommodations were nice (thus a 2 rating), but it should not have been this hard. Be careful what you book, confirm it, show up earlier to ensure you can get your room and book your activities.

We were the only 4 people staying in the hotel during the off-season. All staff were there to serve us. It was really nice. Although it was hot during the day, it was very cool at night. You can take pictures of the Milky Way, but the light pollution is a bit large. We rented a 4WD car for our own driving. If you don't have one, you can pay for the hotel to pick you up. The original route feels a bit like Kenya.