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No problem with online reservation. Cheaper rate if paid in advance. No cash payment accepted on site. About a 7-minute walk from the train station and right beside the old town. Self-check-in/out possible (works well) or in person. Locker available free. Elevator. Room with large comfortable bed at the back of the building very clean and quiet but really not spacious. Small shelf for a carry-on suitcase & a sink. Some hooks on the wall but not quite enough. A towel rail would be nice. Decent shower but no curtain so water spreads to toilet (dries quickly but a curtain would be better). Towels, basic toiletries and blow-dryer. Large t.v. Good wi-fi. Towels changed and garbage emptied every day. No fridge or microwave in sight (too bad!). Restaurant downstairs offers breakfast & other meals ($). Albert Heijn grocery stores at train station & underneath town library accepts cash at service counter. Pleasant & helpful staff. Would stay there again!

Wij hebben een ontzettend fijn verblijf gehad in dit hotel. Personeel is allemaal bijzonder vriendelijk. De Queenkamer was knus, gezellig en erg schoon. Koffie en thee op de kamer en heerlijke luxe doucheproducten in grote flessen aan de muur (zelfs aan conditioner en bodylotion is gedacht!). Heerlijke comfortabele bedden en warme inrichting. Ontbijt vonden wij heerlijk; ook hierbij was aan alles gedacht en zelfs toen wij ons vergist hadden in de tijd werd alles uit de kast gehaald om het ons toch naar de zin te maken. Het hotel is inderdaad ietwat gehorig maar ik denk ook dat dat veelal met het sociaal gedrag van andere gasten te maken heeft. Als ik midden in de nacht naar mijn hotelkamer ga dan ben ik gewoon stil maar helaas is niet iedereen zo en dan wordt je inderdaad wakker ‘s nachts. Afstand tot centrum is super. Wij zouden zeker nog eens terug komen!

The hotel is located in the park, the environment is very beautiful, the room is spacious, there are wild geese, swans, ducks and other wild animals on the lake. The facilities and service quality are high. It is the only hotel that is surprisingly pleasant for this business trip. It is indeed 4 stars standard. It is also very convenient.

The hotel was perfect!!! It is right in the centre of the city!!! You can reach anything you need within 15 minutes! Interior is modern and cosy. Everything is right as it should be!!! I like it!!! The room amazing! It was the first time when I lived in anything like this!!! Highly recommended!!! They have coffee machine inside the very room! The coffee is delicious! The view from my room was unbelievable!!!

Erg vriendelijk personeel staan je goed te woord. Onze kamer was verrassend mooi en een goed uitzicht. Alleen de bubbel functie van het bubbelbad deed het niet stond ook in de beschrijving. Het ontbijt was ook prima. Bedden lagen heerlijk en ook goeie kussens. Vond het ook vooral fijn dat het hotel in het centrum gelegen is alleen wel lastig om daar een parkeer plaats te vinden als je de weg niet weet ook met de tomtom was het nog wel een gedoe. Verder was het wel erg warm in de kamer als de zon er vol op staat er was alleen een ventilator maar we zaten er dan ook wel dat het warm weer was 26 graden ongeveer.

Though the room and location were fine, the experience was heavily impacted by very poor customer care. With my reservation I applied for the breakfast that would be provided on the premises. In the online FAQ I could find that the breakfast would be served in the room. As I needed to leave at 8:30 AM, I was hoping to have breakfast at any time between 7 and 8:15 AM, a broad timeframe I would say. As the morning of my stay arrived, soon it turned 8 AM and I called to inquire when and where the breakfast would arrive. I was quickly referred to a colleague who did not call me back. After calling once more, I was reffered again and nobody called. At 8.25 AM I had to leave so I needed to check-out. At the check-out counter nobody was available, so I called again and quick arrangements had to be made so that I could catch my appointment and find some breakfast. Afterwards I was e-mailed with the message that the breakfast was down the stairs and nobody was available for answers due to the fact that they were preparing breakfast. Why nobody could just tell me this, either on the phone at three different times or on their website baffles me. A fine experience in the room was eventually crushed by this terrible service. I strongly discourage my closeby friends and family to stay here, since the hotel can't seem to juggle the amount of customer they accomodate. They should do much better and I hope they will prove me wrong one day.

super nice hotel for business or holiday. High end design inside and good place outside.

We had a wonderful time at the Court Hotel and would definitely stay again when we return to Utrecht. We initially booked one of the canal rooms but didn't realise that they were in a different location to the main hotel. The room was nice and only a few minutes walk away but as we were holidaying with a friend who was in the main hotel we asked if we could move. This was arranged without any fuss and we were extremely happy with our new room. The hotel is clean and modern and located in a quiet area minutes from the centre. The staff were friendly and welcoming and our experience was really positive. We plan to return as soon as possible.

cheap, not clean, but staff polite and nice.I have tried this hotel for the location, but it shows lack of management. Dirty glasses from the evening still on the table at 9 oclock am. the fridge wasnt working in my room and nobody ever came to fix it, in 3 days i was there. Badly built from the start, impossible to wash ones face without wetting the floor, with the shelf covering half the basin.But the reception staff and the people at breakfast were smiling and trying to be helpful.