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Great hotel, beyond expectations, the entire hotel is a tropical small forest park, very beautiful. The butler service is invincible, but the restaurant service is average. The hotel has its own private access to the X'Caret Park next door (there is a private artificial canal in the lobby, which is accessible by boat). It is very convenient to play half a return to the seaside restaurant for a free meal and then enter the park. Food is ok (all inclusive hotels are not too high expectations). The hotel is very large, so there are golf shuttle buses to various points. There are all kinds of wild animals in the garden. The monkeys climbed directly to the balcony of our room and got close contact with them. Of course, they also saw other snakes, deer, lizards and so on. The rooms are fully equipped and the beds are very comfortable. The main course of the squid in the Chinese restaurant is delicious, and it is ordered. The beach is a bit poor, but it doesn't affect the overall experience, because there are too many interesting points, and the courtyard itself has a mini Mayan ruins.

This small, family owned resort is gorgeous. It’s tiny, so if you’re looking for tons of different types of cuisine and night life- this isn’t the place for you (I was in bed by 9pm on two nights of my trip…my dream come true). I felt safe the entire time I was on property and at the beach bar. The food they offer is AMAZING (seriously dreaming of that lime-tortilla soup), the beach bar right next door also has some food options. It was all freshly prepared and delivered to our room or the beach for us! Tony & crew were SO accommodating!! The beach bar has amazing drinks as well (one too many “Dirty Monkeys” did lead to the best beach nap ever) & it the views are GORGEOUS!!! I had a pool facing room, and my parent had a beach facing condo and I enjoyed both. The rooms are cold, showers are hot, & the beds are clean. There’s some things as far as the rooms go that aren’t five star (zebra sheets are weird, there’s some mineralization on the faucets & shower)- but you’re in the jungle & on a beach so that constant humidity provides some wear and tear. The things that mattered (clean, cold A/C, Hot shower) were all there. There was also smart TVs in the rooms and strong wifi. And I slept like a rock on my king sized bed. I had read some prior reviews about the “king sized beds” being 2 twin mattresses put together but I was pleasantly surprised to find that we all had king sized mattresses. I only wore shoes for like 5% of my entire vacation!! I had a FABULOUS time & will return year after year. Also- if you walk down the beach about 200 yard there’s beach side massages- best massage of my life. I’m sitting at home trying to figure out how to quit my job, sell my belongings and move to Villas De Rosa- that’s how much I loved it!!

My husband, Robert & I just returned from our 4th visit to HAC ~ another fantastic stay in beautiful Akumal. The welcoming smiles when we check in after the long day of travel can only mean, ”Welcome Home” ~ we stayed in 417 with it's lovely view of the pool area & the sounds of the birds & the sea. Our room was maintained by a very nice lady & gentleman ~ always smiling & greeting us with ”Hola, Buenos Dias” what a wonderful way to start our day. Speaking of starting our day, nothing beats a breakfast @ The Lolha ~ big ups to the Waitstaff (Juan & Gregorio) & the gentleman preparing our delicious breakfasts ~ The Smoked Salmon & Cream Cheese Bagel was out of this world, knew I should have ordered it twice (next time) ~ the food presentation is top notch. Again, we figured on trying some new places, didn't happen ~ not when you have the Lolha's extensive menu right there ~ yes, we ate good & drank good, too!! Have to give credit to the guys who took such great care of us there ~ so thank you Oscar, Ernesto (Ernie), Alberto (Bert), Willy, Fernando, Arturo (Artie) & the rest of the crew. Would like to mention our missing Rafa, who we toasted to every evening with a shot of Correlejo & know he was looking down with a smile. This trip we had the opportunity to meet Laura Wolfe, a very gracious lady who takes such pride in her establishment & staff. Thank you again Hotel Akumal Caribe & The Lolha for another successful trip ~ look forward to our return next Spring!! Patricia Rinka

Relaxing and beautiful holiday stayed in the palms side and loved the chilled atmosphere the beach is beautiful and daily yoga on the pier was the highlight 🧘‍♀️ great drinks service on the beach amazing wildlife .. restaurants were great really enjoyed the food all the staff were helpful and friendly would highly recommend

I think that only thing that it doesn’t have is more entertainment

We really enjoyed learning about what the nature reserve does for the animals & the environment. We hope others tske the upportunity, rdpecially thise that need to hear about & see what happens when you try to domesticate wild animsls. The true rescue aspect of it is also amaxing. The cenote was brearhtaking! Take the chance to change in the banyo if you want privacy ;). Also, note 2 banyos, one at start/end & one in middle of tour. Bring water, walking shoes, bug repellant, bathing suit, sunscreen, hat, msybe a microfibre towel for after cenote. Pics don’t do it justice!