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Stayed at Essaouira Lodge in August 2022 having booked it 2 years prior but postponed due to COVID. At the time of original booking we were impressed by the other reviews all saying how flexible the resort was, especially the shuttle service to and from Essaouira. Unfortunately this was not the experience we had - shuttle spots were limited and timetable was inflexible and we very much felt like times were engineered to keep you at the lodge for meal times, alternative being that you would be stuck in Essaouira for minimum of 4 hours. And that was if the shuttle ran on time which it did not. Local taxis are ”not allowed” to go to the resort so the only alternative are expensive tourist taxis. Food and drinks at Essaouira Lodge was nice but quite expensive, a family of 4 evening meal costing approx 80Euro not including alcohol. The staff were all really nice, but the service was less than ideal - Never enough loungers around the pool for the guests staying at the lodge, and the lodge would also take external guests making the situation worse. Pool towels were also rarely available. At breakfast every day there would not be enough coffee cups, you ALWAYS had to ask for something and as helpful as the staff were to provide what you needed, the next day would be the same situation again. We also had to change accommodation due to stray dogs in the resort waking us up at 6am.... the reception staff were less than helpful and actually became quite rude when we tried to arrange a change of room. Even after we changed rooms there were issues with ant infestations and the amenities not working - we tried to use the oven on 3 evenings to avoid the high restaurant prices but each time had to call for maintenance to come and fix the oven before we could use it. All in all we had a nice holiday, relaxing by the pool when we could secure loungers. But the Essaouira Lodge is not without its issues and despite the friendly staff, no improvements were made one day to the next. I would not recommend Essaouira Lodge and we will not return.

Riad Chbanate is amazing! Every Riad in Morocco astounds me with its style, graciousness, and comfort. With gorgeous architecture, the rooms at the Chbanate are more romantic than most, and I think it would be perfect for a honeymoon. But even at 72, I could appreciate the sensual decor. Service exudes that Moroccan warmth. Smiles abound, led by the irrepressible Samira, who was very charming. Greg and Hichen were also helpful and fun. Breakfasts were delicious and elegant, served in a lovely room off the courtyard. We had a perfect stay. The Riad Chbanate was so wonderful, I could spend my entire holiday never leaving the Riad, except for dinner and to listen to music. It is a great place for a respite.

環境： 真的好像住進了宮殿，位置也很好，離港口停車場很近，非常方便 設施： 設施很好，尤其是空調很足！ 衞生： 很乾凈 服務： 因為趕不上早飯還給我們準備了可以帶走的食物，很貼心！

After reading some of the reviews before staying at this hotel I have to say I'm not surprised. I totally agree with the comments that this is not a true 5 star hotel at all. The positives are the location, the pool area and the rooms (to an extent). From one way its only a short walk to the medina and from the other it's a short walk to the beach bars. The pool area is well maintained and very attracting. The rooms are a good size with comfy bed and powerful shower and they are very clean. However, we started off by having to change rooms as the room we were first given had a chipped bath - all the paint had come up off the bottom of the bath so it was unusable, the staff solved this pretty quickly by offering us a room of the same standard one floor above. Nevertheless, I find it shocking that a 5 star hotel would not maintain their rooms in the first place. We found the cleaning staff and concierges very friendly. Some of the breakfast staff and beach staff, less so. One day we sat on the beach beds and felt looked down on and were not treated as well as some of the other guests. This really put us off and prevented us using this area again. Not sure if this is because we are a younger/mixed couple? Overall, the hotel is lacking in a lot of areas and the Accor group need to look into this. I would definitely visit Essaouira again but would probably rent an apartment since the beach and medina have so many options anyway!

In a good local hotel, wake up in the morning by the seagull, breakfast to the restaurant on the top floor, facing the sea, the waves rolling, the seagulls coiled, the sun is shining, it is difficult to describe the beauty.

Nice welcome with tea and cakes, fairly lively room service, the two swimming pools are very good, one of which is natural without chlorine, breakfast there is really a choice and a waiter at the top. Advantage burkini ok shuttle that brings you back to town every hour, with family or friends, a nice place.

What a beautiful Riad, everyone has been super friendly, helpful , knowledgeable and smiling. The hotel is lovely and clean, nothing is too much trouble. The reception staff go above and beyond to help and the lady that serves breakfast is always lovely with a good selection of food every day. Always welcomed with a smile. The Riad is very centrally located in the median and a 5 minute walk to either the port or beautiful sandy beach. Definitely recommend

I spent a couple of nights with my wife after doing a country tour. So, the trip was to relax. The place itself and owner were very polite, breakfast was great. But there is always a but. When I booked, the main thing was parking. The description showed parking and that is incorrect. You have to park outside the medina and pay for it (US$5-7/night), then you need to hire a cart person to take your luggage into the hotel (unless you don't kind carrying yourself) About US$2. Since the place was to sleep and relax for a couple night, unfortunately the open floor design spread any sound from the bottom floor to the entire bldg, so if someone wakes up at 6am, for sure you will wake up as well. The site shows handicap accessible. I am not sure if there are rooms on the bottom floor, but you need to climb stairs for the other rooms, no elevator, so, not sure about accessibility. So, again, great location, wife (decorator) loved the decoration, but in my case, I just wanted to sleep in and rests after 2 weeks driving and the noise in the AM unfortunately did not help much. It is a small place so, if you have a family gathering and can occupy the 7-8 rooms, you will love it.