Don’t be fooled by the relatively new look of this place. It’s cheap and nasty. To the point where they don’t even put quilt covers on the quilts. Gross. Furthermore the place just stinks. Literally. Its main feature is that it has a hot spring in the middle of the complex. This is a design flaw as the hot spring smells of sulphur (rotten egg) and it goes through everything, including the bedding and pillows. It was disgusting. If this wasn’t bad enough, the night we stayed there, there was a function on that played nonstop music that went through the entire complex at ridiculous levels. Sitting in our rooms we had to talk over the music it was that loud. This went until 12:30am and stated again at 6am!! Hands down the worst experience I’ve had at a hotel. Below is complaint I wrote to the hotel. Their response was a no to the refund and did not even apologise. Hello I’d like to express how disappointed we were with our stay at your hotel and request a refund for last night’s accommodation. Allowing the music to be consistently so loud from when we arrived around 6pm and to continue until 12:30am and then to begin again at 6am is appalling customer service and showed zero consideration for your guests who did not attend the function. We were unable to sleep or escape the constant racket. Furthermore we were unable to have breakfast which was included in our price. At the very least we should have been advised of the function and given a choice to cancel our reservation. I feel a refund is a more than reasonable request and I look forward to you actioning it accordingly.
Sangaaaaat recommended right. I will review About the condition of the room, same as in the photo, room with 1 bed and bathroom inside. Clean bathroom, live water. Wc sit.
the bed was clean,the sheets were clean,and 2 quilts were given because it was really cold here.
For the toiletries, you can ask the Guard.
it is very convenient because it is far from the noise,quieter than other places.
Most important point, the guard/owner of the inn is very friendly and very good, talking connected as if I have known for a long time hahaha, always healthy yaaa bik. The night guard is also friendly.
the room can also be used as a photo spot.
There is parking for cars and motorcycles as well.
free hot spring tickets too.the luxury of a cheap price is already the same as the hot spring.
Located in Berastagi, Penginapan Puncak DP is within a 5-minute drive of Berastagi Fruits Market and Taman Mejuah Park. This guesthouse is 28.9 mi (46.6 km) from Lake Toba and 2 mi (3.2 km) from Masjid Istihrar Mosque.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden.
Grab a bite from the grocery/convenience store, or stay in and take advantage of the guesthouse's room service (during limited hours).
Free self parking is available onsite.
Make yourself at home in one of the 20 guestrooms. Bathrooms with showers are provided. Conveniences include desks, and housekeeping is provided daily.
1.5/5
Price from
PHP 727
per night
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Penginapan Gindo Sidebuk Debuk Berastagi RedPartner provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.When arriving by car, take advantage of the hotel's convenient on-site parking facilities.
RTM STABLE & HOMESTAYLocated in Rare Uda Village, Berastagi, Karo Regency, North Sumatra. Rtm Stable not only provides Homestay, Rtm Stable also provides activities such as horse riding, archery, and selling Milk/Equestrian Equipment.
Sinabung Hills Resort provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. When arriving by car, you'll be grateful for the on-site complimentary parking at resort.The resort also features a fireplace, providing a cozy ambience during cool evenings. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire resort.Smoking is permitted solely in the specified smoking zones allocated by resort. Start your day stress-free at Sinabung Hills Resort as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the resort, relish in the invigorating taste of a freshly brewed, excellent coffee.Various excellent meal offerings at resort ensure that enticing and easily accessible options are constantly available.Throughout the day, engage in the entertaining activities available at Sinabung Hills Resort. Unwind by the pool at resort and cherish a leisurely moment.
I used it on my second Blastagi trip. It was located in a scenic location, the food was delicious, and it was crowded with many tourists. One thing that bothered me was that there was no remote control in the room as the air conditioning was throughout the building.
I had to cancel due to a sudden change in my plans for the next day, but I would like to use the service again if I have the opportunity.
(Thank you very much for driving me to my destination the next day.)
The hotel should just be downgraded to a 2 star hotel. It's so bad in every aspect that I didn't know where to start. It's a disappointment. We booked 5 rooms, and out of 5, 4 rooms had issues. 1 room has mouldy smell so bad that from the outside of the room we can already smell. The other 3 have cockroach issues, there is a dead cockroach lying on top of the bed. We inform the receptionist regarding this issue and none of them apologize for this, they only put air freshener in the room. But then, even after housekeeping, the cockroach is still lying on top of the bed. Wasting of my time to go for another complaint if there is no job done. This should not happen in a 4 star hotel. Then, the shower is broken, we need to modify ourselves so that we can shower. They only provide 1 pillow. There are other 3 star hotels that provide 2 pillows without request. One of the bedsheets is torn. I do not recommend this hotel to anyone. Wifi is not available in the room. Limited connectivity. I paid extra money to change from a 3 star hotel to this hotel, and its not worth it at all. I paid extra for worst service.
We came to Sapo Karo coincidentally, spent only one night at the hotel but can only highly recommend to stay there. The rooms are simple but we found ours clean, quiet and with a hot shower. What made our stay extraordinary was Edwin, the care taker of the hotel and aside from that our guide to Mt Sibayak in the morning. It was really extraordinary how much time he took to show us around: first to Mt Sibayak and the hot springs, then the northern shore of Lake Toba and afterwards even back to get our flight in Medan in the evening. During our time in Indonesia we hardly found a more friendly, authentic and caring guide who we dont even met as a guide but as an inspiring and beautiful human being with the best conversations and a lovely sense of humor. Thank you Edwin, it was a pleasure for us and we will be back at Sapo Karo when we are hopefully visiting Sumatra again soon! Linda and Patrick
12 review
3.9/5
Price from
PHP 678
per night
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Hotels near must-see attractions in Jaranguda
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Offering views of the mountains, Sapo Karo Rest House is an accommodation in Berastagi, 5 km from Mount Sibayak. With free WiFi, this 1-star guest house offers a 24-hour front desk. The property is within walking distance from convenience stores, cafes, and food stalls. All guest rooms at the guest house come with a seating area. Each room is fitted with a wardrobe and a flat-screen TV, and some rooms have a terrace. Guests at Sapo Karo Rest House can enjoy an Asian or a halal breakfast. The guest house is 500 metres from a fruit market and Berastagi City Centre. Staff on site can arrange airport transfers.
Experience an abundance of unparalleled facilities and features at Hotel Sibayak Internasional Berastagi. Maintain seamless communication using the complimentary Wi-Fi at hotel.Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services. For visitors traveling by automobile, complimentary parking is available. Begin your day with a scrumptious on-site breakfast available each morning at Hotel Sibayak Internasional Berastagi. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel.At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Be sure to drop by the pool at hotel at least once during your stay.At Hotel Sibayak Internasional Berastagi, utmost care is taken to ensure guests' comfort. Relish your preferred beverage in your swimwear by the hotel's poolside bar.
With a stay at Kaliaga Bungalow in Berastagi, you'll be within a 10-minute walk of Masjid Istihrar Mosque and Berastagi Fruits Market. This cabin is 27.9 mi (44.9 km) from Lake Toba and 0.5 mi (0.9 km) from Taman Mejuah Park.
Make use of convenient amenities, which include complimentary wireless internet access and a communal living room.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Stay in one of 20 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks, and housekeeping is provided daily.
When you stay at Mikie Holiday Resort & Hotel in Berastagi, you'll be within a 5-minute drive of Berastagi Fruits Market. This resort is 29 mi (46.7 km) from Lake Toba and 2 mi (3.3 km) from Taman Mejuah Park.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this resort include complimentary wireless internet access and concierge services.
Grab a bite at Azalea, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 172 guestrooms. Bathrooms feature showers, hair dryers, and toothbrushes and toothpaste. Conveniences include phones, and housekeeping is provided daily.
Experience an abundance of unparalleled facilities and features at Uluna Hotel. Maintain seamless communication using the complimentary Wi-Fi at hotel.Guests can avail parking facilities at the hotel. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors.
Located in Berastagi, 26 km from Mount Sinabung, Hotel Kalang Ulu provides accommodation with a garden, free private parking, a shared lounge and a terrace. Among the facilities of this property are a restaurant, room service and luggage storage space, along with free WiFi throughout the property. The nearest airport is Kualanamu International Airport, 88 km from the hotel.
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3.8/5
17 review
Price per night from: PHP 1373
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Perfect
GGuest UserSangaaaaat recommended right. I will review About the condition of the room, same as in the photo, room with 1 bed and bathroom inside. Clean bathroom, live water. Wc sit.
the bed was clean,the sheets were clean,and 2 quilts were given because it was really cold here.
For the toiletries, you can ask the Guard.
it is very convenient because it is far from the noise,quieter than other places.
Most important point, the guard/owner of the inn is very friendly and very good, talking connected as if I have known for a long time hahaha, always healthy yaaa bik. The night guard is also friendly.
the room can also be used as a photo spot.
There is parking for cars and motorcycles as well.
free hot spring tickets too.the luxury of a cheap price is already the same as the hot spring.
Don’t be fooled by the relatively new look of this place. It’s cheap and nasty. To the point where they don’t even put quilt covers on the quilts. Gross. Furthermore the place just stinks. Literally. Its main feature is that it has a hot spring in the middle of the complex. This is a design flaw as the hot spring smells of sulphur (rotten egg) and it goes through everything, including the bedding and pillows. It was disgusting. If this wasn’t bad enough, the night we stayed there, there was a function on that played nonstop music that went through the entire complex at ridiculous levels. Sitting in our rooms we had to talk over the music it was that loud. This went until 12:30am and stated again at 6am!! Hands down the worst experience I’ve had at a hotel. Below is complaint I wrote to the hotel. Their response was a no to the refund and did not even apologise. Hello I’d like to express how disappointed we were with our stay at your hotel and request a refund for last night’s accommodation. Allowing the music to be consistently so loud from when we arrived around 6pm and to continue until 12:30am and then to begin again at 6am is appalling customer service and showed zero consideration for your guests who did not attend the function. We were unable to sleep or escape the constant racket. Furthermore we were unable to have breakfast which was included in our price. At the very least we should have been advised of the function and given a choice to cancel our reservation. I feel a refund is a more than reasonable request and I look forward to you actioning it accordingly.
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